{"game_intel_data":{},"featured_reviews":[{"content":"Although Ninja is an app that I love using, but unfortunately they need a lot of improvement in their customer service. Every time I face an issue with my order, they are useless, not helpful, they response in textbook style, not accommodating the customers need.\nMy last experience with the customer service was with an issue for an order that took two hours, and during all these hours, they kept procrastinating and not being helpful at all.\nI hope this review reaches the management because, without improving the customer service, there will be no improvement for the App in general","version":"1.31","date":"2024-03-05T00:00:00Z","rating":5,"app_id":1620153149,"username":"KoMoQ","title":"Great App - Bad Customer Service","country":"SA","tags":["service","feature_requests"],"review_id":11011956771},{"content":"طلبت من التطبيق وكان الوقت المتوقع للتوصيل 40 دقيقة، وبعد ما استلم المندوب الطلب من المطعم تغيّر الوقت إلى 10 دقائق، لكن للأسف استغرق أكثر من نصف ساعة إضافية ووصل الطلب بارد تمامًا. حاولت التواصل معه أكثر من مرة عبر الرقم الموجود في التطبيق ولم يرد، كما أن رقم الجوال ولوحة السيارة المسجلين في التطبيق مختلفين عن الواقع. بعد عدة دقائق تواصل معي من رقم آخر وقال إنه موجود، رغم أنني كنت أنتظره منذ فترة طويلة. التجربة كانت سيئة جدًا من ناحية الالتزام بالوقت والتواصل والمصداقية، وأتمنى تحسين جودة الخدمة ومتابعة أداء المندوبين بشكل أفضل. \n\nI placed an order and the estimated delivery time was 40 minutes. After the driver picked up the order from the restaurant, the time changed to 10 minutes, but unfortunately it took more than 30 additional minutes to arrive, and the food was completely cold. I tried calling the driver multiple times through the number provided in the app, but there was no response. The phone number and car plate registered in the app did not match the actual details. After several minutes, he contacted me from a different number saying he had arrived, even though I had been waiting for a long time. Overall, this was a very disappointing experience in terms of punctuality, communication, and professionalism. I hope the service quality and driver monitoring can be improved.","version":"26.2.10","date":"2026-02-19T00:00:00Z","rating":3,"app_id":1620153149,"username":"li0.l0o","title":"خدمة غير احترافية وسوء تواصل| Inaccurate Driver Information","country":"SA","tags":["customer_support","service","performance_and_bugs","error_handling_and_messages"],"review_id":13767733992},{"content":"للامانه اسوأ تجربة في الطلب من المطاعم، يخصم المبلغ وبعد مرور ساعة يلغى الطلب!!!! من البداية اذا المنيو يختلف عن المطعم او كان عندهم زحمة يتم الرفض ليه الانتظار! جربت تطبيقات كثيرة في الطلب من المطاعم ولا مرة حصل لي زي كذا..\nوفي تطبيق نينجا ثاني مرة اطلب ونفس الحكاية يخصم المبلغ و انتظر وبعد فترة يلغى الطلب! \nاذا التطبيق ممتاز في توصيل المقاضي خلاص ليه ادخل في كل شي اذا مو ناجح فيه..\nHonestly, the worst experience when ordering from restaurants, the amount is deducted and after an hour the order is cancelled!!!! From the beginning, if the menu is different from the restaurant or they are crowded, you are refused. Why wait! I tried many applications for ordering from restaurants and nothing like this happened to me..\nAnd in the Ninja application, the second time I ordered, the same story, the amount is deducted and I wait, and after a while the order is cancelled!\nIf the application is excellent at delivering groceries, why should I get involved in everything if it is not successful at it..","version":"1.42","date":"2024-11-11T00:00:00Z","rating":1,"app_id":1620153149,"username":"ghhiugss","title":"تجربة سيئة جداً في الطلب من المطاعم","country":"SA","tags":["performance_and_bugs"],"review_id":11937042870}],"related_apps":[{"app_id":1196302015,"app_view_url":"/ios/sa/arammeem-llc/app/twyw-tlbt-twsyl-mt-m-wmqdy/1196302015/","country":"SA","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/c0/f2/4e/c0f24e7a-7499-a5a4-86e0-e6b76286f838/AppIcon-Default-0-0-1x_U007ephone-0-1-0-0-85-220.png/150x150bb.jpg","name":"تويو: طلبات توصيل مطاعم 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Million","publisher_profile_url":"/publisher/ios/1559864942","rating":4.489612424221783,"rating_breakdown":[1492,145,274,542,12228],"rating_count":14681},{"app_id":6443408290,"app_view_url":"/ios/sa/doos/app/dwws-ltwsyl-mqdyk-w-kthr/6443408290/","country":"SA","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/7d/71/e2/7d71e241-595b-6ef3-778b-e988d786a8bd/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/150x150bb.jpg","name":"دووس لتوصيل مقاضيك 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on Any Network","custom_fields_filter_id":{"errors":["Invalid params values: [\"Active\"], name: \"Advertised on Any Network\""]}},"categories":[{"name":"Food & Drink","id":6023},{"name":"Shopping","id":6024}],"content_rating":"⁧٤+‬","description":{"full_description":"الأكل، البقالة، وأكثر تصلك في دقائق!<br>بداية من وجباتك المفضلة وحتى احتياجاتك اليومية، نينجا هو الأسرع في توصيل الأكل والبقالة على مدار 24 ساعة. كما يعطيك تنوع واسع في المنتجات وبالسعر الذي يرضيك.<br> <br>الحياة حلوة بتجربة تسوّق سهلة وأكل أحلى.<br>ابدأ تجربتك بمكافأة: هل تحب الهدايا؟ احصل على توصيل مجاني مع أول طلب!<br>أكثر من 5000 مطعم: اطلب وجبتك المفضلة واستفيد من عروضنا الحصرية كل يوم.<br>اختر من بين أكثر من 15 ألف منتج: بداية من الأساسيات التي لا غنى عنها لكل منزل، وحتى المطاعم التي تحبها، أو الجديدة التي تود تجربتها. لدينا كل ما تريده وأكثر!<br>توصيل 24/7: في الصباح الباكر، أو في منتصف الليل؟ نينجا يعطيك كل ما تريد في أي وقت تريد.<br>قهوة، شاي، أو أي مشروب؟ اطلب قهوتك على مزاجك واختر من العصيرات الطازجة والمشروبات الغازية وغيرها.<br>تابع طلبك من البداية: تابع طلبك من المصدر إلى باب بيتك في الوقت الفعلي.<br>توصيل سريع: نسابق الزمن ليتم توصيل طلبك إليك في 30 دقيقة (أو أقل).<br>تسوّق بأسعار تناسبك: لدينا كل ما تحتاجه وبالسعر الذي يناسبك!<br>ادفع بسهولة: نقبل جميع البطاقات البنكية والائتمانية الرئيسية والعديد من طرق الدفع حسب موقعك.<br> <br> أكلاتك المفضلة تصلك في دقائق<br>◄ أكثر من 5000 مطعم.<br>◄ عروض يومية حصرية على كل ما تشتهيه.<br> <br>بقالتك تصلك بضغطة واحدة! اختر من منتجاتنا المتنوعة اليوم.<br> <br>الأكل والمشروبات<br>◄ المشروبات والمرطبات: قهوة، شاي، عصائر ومجموعة من المياه المعدنية.<br>◄ الأكل والخبز الطازج: لحوم طازجة، دواجن، فواكه، خضار، خبز ومخبوزات.<br>◄ منتجات الألبان والأكل المجمد: حليب، بيض، جبن، آيس كريم ووجبات مجمدة.<br>◄ أساسيات يومية وأكثر: إلكترونيات وإكسسوارات موبايل، ألعاب، أدوات مكتبية ومستلزمات أساسية أخرى.<br>◄ الصحة واللياقة: مشروبات وبروتينات، معدات رياضية، مكملات غذائية ومستلزمات أساسية للصحة البدنية.<br>◄ للحيوانات الأليفة: أكل مغذي، ألعاب، منتجات العناية الشخصية والمزيد للكلاب، القطط وغيرها.<br> <br>أساسيات يومية وأكثر<br>◄ مستلزمات الأطفال: حليب الأطفال، أكل ومنتجات العناية بالإضافة إلى حفاضات، مناديل والمزيد.<br>◄ ركن الجمال: عدسات، رموش، أظافر، عطور ومنتجات عناية بالبشرة والتجميل المتخصصة.<br>◄ تنظيف البيت: مواد تنظيف، منتجات غسيل ومستلزمات منزلية أساسية أخرى.<br>◄ العناية الشخصية: منتجات نظافة شخصية، عناية البشرة ومنتجات صحة عامة.<br>◄ أساسيات يومية وأكثر: إلكترونيات وإكسسوارات موبايل، ألعاب، أدوات مكتبية ومستلزمات أساسية أخرى.<br>◄ الصحة واللياقة: مشروبات وبروتينات، معدات رياضية، مكملات غذائية ومستلزمات أساسية للصحة البدنية.<br>◄ للحيوانات الأليفة: أكل مغذي، ألعاب، منتجات العناية الشخصية والمزيد للكلاب، القطط وغيرها.<br> <br>تجدنا أينما تكون<br>انطلقت نينجا في المملكة العربية السعودية لتغطي كافة أنحاء البلاد. وتوسعت خدمات توصيل البقالة السريعة إلى قطر والبحرين وقريباً باقي دول مجلس التعاون الخليجي. سبب وجودنا هو أننا مثلك، نحب إنجاز الأمور بسرعة وبطريقة صحيحة. ولا شيء أفضل من خدمة توصيل سريعة للغاية، تعطيك الأكل الذي تحبه، والمشتريات عالية الجودة.<br><br> جرب نينجا بنفسك. حمّل تطبيق نينجا الآن، واحصل على توصيل مجاني مع طلبك الأول.","app_summary":"نينجا, published by a Saudi Arabia-based company. The app was last updated on 14 April 2026. Released in Saudi Arabia on 11 May 2022 and globally on 11 May 2022. نينجا belongs to the 'Food & Drink' category maintaining a content rating of '⁧٤+‬'. In Saudi Arabia, نينجا ranked 2nd on the 'Top Free iPhone Apps' chart in the 'Food & Drink' category. Last month's estimates were 300k downloads. The app is available in Saudi Arabia, US, and Kuwait and being advertised actively. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","subtitle":"نينجا يوصل المقاضي","promo_text":"‏‎مع نينجا، تلقى كل اللي تحتاجه في مكان واحد! من المقاضي اليومية، لمنتجات الجمال والعناية الشخصية، وحتى احتياجاتك من الصيدلية. اطلب بكل سهولة من التطبيق، والتوصيل سريع!"},"has_in_app_purchases":false,"installs":null,"language":"AR","support_url":"https://ananinja.notion.site/Support-c1bc8de9e34c4482ae575d4fec4ae42d","top_countries":["SA","US","KW"],"valid_countries":["AE","AO","AR","AT","AU","AZ","BE","BF","BG","BH","BJ","BO","BR","BY","CA","CG","CH","CI","CL","CM","CN","CO","CR","CY","CZ","DE","DK","DO","DZ","EC","EE","EG","ES","FI","FR","GB","GE","GH","GR","GT","HK","HR","HU","ID","IE","IL","IN","IQ","IT","JO","JP","KE","KH","KR","KW","KZ","LA","LB","LK","LT","LU","LV","LY","MA","ML","MM","MO","MT","MX","MY","MZ","NG","NI","NL","NO","NZ","OM","PA","PE","PH","PK","PL","PT","PY","QA","RO","RS","RU","SA","SE","SG","SI","SK","SN","SV","TH","TN","TR","TW","TZ","UA","UG","US","UY","UZ","VE","VN","YE","ZA","ZM","ZW"],"available_countries":["US","AU","CA","CN","FR","DE","GB","IT","JP","KR","RU","DZ","AO","AR","AT","AZ","BH","BB","BY","BE","BM","BR","BG","CL","CO","CR","HR","CY","CZ","DK","DO","EC","EG","SV","FI","GH","GR","GT","HK","HU","IN","ID","IE","IL","KZ","KE","KW","LB","LT","LU","MO","MG","MY","MT","MX","NL","NZ","NG","NO","OM","PK","PA","PE","PH","PL","PT","QA","RO","SA","RS","SG","SK","SI","ZA","ES","LK","SE","CH","TW","TH","TN","TR","UA","AE","UY","UZ","VE","VN","BO","KH","EE","LV","NI","PY","AF","GE","IQ","LY","MA","MZ","MM","YE","BJ","BF","CM","CG","CI","JO","LA","ML","SN","TZ","UG","ZM","ZW"],"pre_order_countries":[],"website_url":"https://ananinja.com/","app_id":1620153149,"app_view_url":"/ios/sa/tech-advance-for-information-technology-co/app/nynj/1620153149/","country":"SA","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d5/34/5c/d5345c75-6237-bb11-4d2b-777d6fcaf34d/AppIcon-0-0-1x_U007emarketing-0-11-0-0-85-220.png/150x150bb.jpg","name":"نينجا","os":"ios","price":{"currency":"SAR","value":0,"string_value":"ر.س0.00","subunit_to_unit":100},"publisher_id":1606942516,"publisher_name":"TECH-ADVANCE FOR INFORMATION TECHNOLOGY CO","publisher_profile_url":"/publisher/ios/1606942516","rating":4.759644307241716,"rating_breakdown":[44231,8154,11228,37453,986052],"rating_count":1087118,"country_release_date":1652252400000,"current_version":"2026.4.13","file_size":144713728,"first_released_in":["US","AU","CA","CN","FR","DE","GB","IT","JP","KR","RU","DZ","AO","AR","AT","AZ","BH","BB","BY","BE","BM","BR","BG","CL","CO","CR","HR","CY","CZ","DK","DO","EC","EG","SV","FI","GH","GR","GT","HK","HU","IN","ID","IE","IL","KZ","KE","KW","LB","LT","LU","MO","MG","MY","MT","MX","NL","NZ","NG","NO","OM","PK","PA","PE","PH","PL","PT","QA","RO","SA","RS","SG","SK","SI","ZA","ES","LK","SE","CH","TW","TH","TN","TR","UA","AE","UY","UZ","VE","VN","BO","KH","EE","LV","NI","PY","AF","GE","IQ","LY","MA","MZ","MM","YE","BJ","BF","CM","CG","CI","JO","LA","ML","SN","TZ","UG","ZM","ZW"],"minimum_os_version":"16.0","publisher_country":"Saudi Arabia","recent_release_date":1776124800000,"release_date":1652252400000,"release_status":"WORLDWIDE_RELEASE","supported_languages":["AR","EN"],"worldwide_release_date":1652227200000,"store_removal_date":null,"cohort_id":null,"worldwide_last_month_revenue":{"unit":"cent","type":"currency","currency":"USD","value":100000},"worldwide_last_month_downloads":{"unit":"unit","type":"integer","value":300000},"category_rankings":{"app_id":1620153149,"country":"SA","ipad":{"top_free":null,"top_grossing":null,"top_paid":null},"iphone":{"top_free":{"all_categories":20,"primary_categories":[{"6023":2}],"sub_categories":[]},"top_grossing":null,"top_paid":null}}}