{"game_intel_data":{},"featured_reviews":[{"content":"While the app serves its purpose, its speed is noticeably slower compared to other banking apps. I hope to see performance enhancements in future updates.","version":"2.8.0","date":"2025-06-20T00:00:00Z","rating":2,"app_id":1585813708,"username":"Mr.DeeK","title":"Laggy Experience Compared to Other Banking Apps","country":"IL","tags":["performance_and_bugs"],"review_id":12795293090},{"content":"The Reflect Palestine app is hands down the worst app I’ve ever used. Honestly, there’s nothing positive I can say about it. Here are some issues:\nSudden Disabling of Face ID Without Warning: I was using Face ID to log in, and suddenly it was disabled without any notice or explanation.\nSlow Performance: The app is so slow it’s nearly unusable. More often than not, I can’t even log in with my password. Is it really acceptable to have an app that doesn&#39;t even let you access your own account?\nPassword Reset Bug: There’s a major flaw in the password reset process. I can literally enter two mismatched passwords in the &#34;password&#34; and &#34;confirm password&#34; fields by simply pressing the modify button repeatedly. How is this even possible? This could lead to serious security risks.\nNon-existent Customer Support: Reaching customer support is impossible! If you’re lucky enough to get a response, it takes 5-6 hours. If the conversation goes quiet for just 5 minutes, it gets closed! Even if you manage to talk to an agent, they’ll disappear for hours, then come back and expect you to be available 24/7 on WhatsApp. This kind of treatment is absurd!\nI asked them to communicate via email because I’m too busy to follow up on WhatsApp. Their response? That I don’t want to solve the issue! How do you even respond to such an insult? Is this how you treat paying customers who just want to get their problems fixed?\nIn short, this app doesn’t even deserve to be called an &#34;app&#34;. It’s a disaster in terms of performance and customer service. I wouldn’t recommend it to anyone. And I already requested to close my account.","version":"3.0.1","date":"2025-12-07T00:00:00Z","rating":1,"app_id":1585813708,"username":"Fatima.Zaid.Kilani","title":"Worst app I’ve ever used","country":"IL","tags":["login","performance_and_bugs","security","customer_support","error_handling_and_messages"],"review_id":13486171688},{"content":"The Reflect app is hands down the worst app I’ve ever used. Honestly, there’s nothing positive I can say about it. Here are the most issues:\n1- Sudden Disabling of Face ID Without Warning: I was using Face ID to log in, and suddenly it was disabled without any notice or explanation.\n2- Slow Performance: The app is so slow it’s nearly unusable. More often than not, I can’t even log in with my password. Is it really acceptable to have an app that doesn&#39;t even let you access your own account?\n3- Password Reset Bug: There’s a major flaw in the password reset process. I can literally enter two mismatched passwords in the &#34;password&#34; and &#34;confirm password&#34; fields by simply pressing the modify button repeatedly.\n4- Non-existent Customer Support: Reaching customer support is impossible! If you’re lucky enough to get a response, it takes 5-6 hours. If the conversation goes quiet for just 5 minutes, it gets closed! Even if you manage to talk to an agent, they’ll disappear for hours, then come back and expect you to reply in less than 5 mins- you should be available 24/7 on WhatsAp-. This kind of treatment is absurd!\n5- Disastrous Problem Handling: I asked them to communicate via email because I’m too busy to follow up on WhatsApp and starting a conversation like 3 times a day to get to talk to the support. I just wanted to share a videos of the issue but their response? They refused and when I said that am not free to stay connected to WhatsApp 24 hours and waiting for them to respond at their convenience then close the chat in 5 mins cuz I am not free to reply - they said that I can transfer the money to another account cuz I don’t want to solve the issue! How do you even response like this? GUYS WAKE UP YOU NEED US !! U r not the only fintech company in Palestine and service is what makes the difference.\nIn short, this app doesn’t even deserve to be called an &#34;app&#34;. It’s a disaster in terms of performance and customer service. I wouldn’t recommend it to anyone. And I already requested to close my account permanently.","version":"3.0.1","date":"2025-12-07T00:00:00Z","rating":1,"app_id":1585813708,"username":"Fatima.Zaid.Kilani","title":"Not recommended - for more details check the review","country":"IL","tags":["login","performance_and_bugs","customer_support","error_handling_and_messages"],"review_id":13486215550}],"related_apps":[{"app_id":1480149405,"app_view_url":"/ios/il/orange-jordan-business/app/orange-money-jordan/1480149405/","country":"IL","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/85/69/1a/85691aca-ae27-0f80-8187-de043f1451e0/AppIcon-0-0-1x_U007emarketing-0-8-0-sRGB-85-220.png/150x150bb.jpg","name":"Orange Money Jordan","os":"ios","price":{"currency":"ILS","value":0,"string_value":"₪0.00","subunit_to_unit":100},"publisher_id":1266277545,"publisher_name":"Orange Jordan 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p.l.c.","publisher_profile_url":"/publisher/ios/1038772800","rating":4.187937533656435,"rating_breakdown":[229,60,96,220,1252],"rating_count":1857},{"app_id":1325527667,"app_view_url":"/ios/il/madfooatcom-for-electronic-payments-psc/app/efawateercom/1325527667/","country":"IL","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/1a/14/cf/1a14cf57-1042-7797-4e57-536fc616b3a0/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/150x150bb.jpg","name":"eFAWATEERcom","os":"ios","price":{"currency":"ILS","value":0,"string_value":"₪0.00","subunit_to_unit":100},"publisher_id":1325527666,"publisher_name":"MadfooatCom for Electronic Payments 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It is your everyday app, where you can send, spend, and save money. Keep track of all aspects of your life with Reflect! <br>What does reflect offer?<br>1- A digital Wallet Account: One place for spending, managing and saving money. <br>2- Marketplace: Personalized shopping with a one-click checkout experience. <br>3- Top-ups & withdrawals: Flexible funding options and cash withdrawal from any of Arab Bank's ATMs.<br>4- Loyalty: Redeem Points & Earn Cash from spins, transactions, and unlocking new features.<br>5- Payments: Payback a friend, pay your bills & request money within seconds. <br>6- Saving Spaces: Put your savings on auto-pilot to make all your goals a reality!<br>7- Spin & Win: Spin the wheel and win amazing valuable prizes frequently! <br>8- Onboarding: Open your wallet account digitally Just by using your phone number and selfie<br><br>Arab Bank’s headquarters are located, in Amman, Jordan, at Shmeisani, Pr. 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