{"game_intel_data":{},"featured_reviews":[{"content":"There is a critical issue when submitting a lateral flow test result on this hardware. Luckily I had an iPhone SE to hand to submit my Day 2 test, because if you try to do so with the iPhone 13 Pro, the camera will produce an unusable blurry image when you try to correctly align the lateral flow cassette. This is because in other models the camera will re-focus but on the iPhone 13 Pro what should happen is that the camera would switch to its ultra-wide lens when capturing subject close up. However, this does not happen with the app - a frustrating bug that has plagued many other apps, not just this one. The fact that there is only a 30-minute window to submit the test from when it was performed make this bug even worse. Since there doesn’t seem to be an official channel to report bugs with the app is not great either, especially for something as mission critical as this. So I have to write this review instead.","version":"1.4.9","date":"2022-02-02T00:00:00Z","rating":2,"app_id":1585375509,"username":"elso","title":"If you own an iPhone 13 Pro please read this first!","country":"GB","tags":["performance_and_bugs","cross_platform_consistency","accessibility"],"review_id":8311468715},{"content":"I have used the app for the antigen rapid self test pre-return to the UK (48hrs before departure). The registration was quick and straightforward, exactly as described on Randox website. I have uploaded an app and done the registration three weeks before travelling. No data was lost, it was still there when I was about to return to the UK and do the test. I would recommend to download the app in advance and fill in the registration ahead of travelling. Then when you are ready to travel all your details are there, the only thing left is just do the test and scan the picture. ( this will save you time).  FAQs at Randox website are very helpful too how to use app etc. I have done my test and in less then 5 min I have received my certificate visible on the app, followed by the email confirmation and test certificate. No issues with scanning the test, just make sure there’s plenty of light when taking the picture.  I’ve used iPhone 10, before I’ve done the test I made sure that I have the latest software updated on my phone. I would definitely use this service again. I hope this helps!","version":"1.4.7","date":"2021-12-29T00:00:00Z","rating":5,"app_id":1585375509,"username":"mememimi21","title":"Fast service - genuine review","country":"GB","tags":["cross_platform_consistency","updates_and_maintenance"],"review_id":8179533575},{"content":"I was recommended Randox by a friend and they were also approved by my airline.\nI installed the app before purchasing my day 2 kit, as advised. Registered on the app &amp; assumed all was good to go for when I returned. My day 2 was a Monday, so thought I’d check the app was all set up correctly Sunday evening, only to find that it wasn’t accepting my email address or password. Sent multiple password reset requests &amp; received nothing. Thankfully my friend checked her app and had the same problem, therefore I guessed that it was weekend updates.\nThankfully come Monday morning, I still needed to reset my password but the reset email came straight away and managed to log on immediately. From then on it was easy to use, steps were simple to follow &amp; certificate came back within a couple of hours. Not sure what I would’ve done if my day 2 had been the Sunday as there was no way of getting help from Randox! \nI did notice that there were multiple reviews from people having the same issues that weekend, but that’s not an excuse, it should not happen in the first place!","version":"1.4.9","date":"2022-01-24T00:00:00Z","rating":3,"app_id":1585375509,"username":"CarrieB1701","title":"Weekend 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