{"game_intel_data":{},"featured_reviews":[{"content":"I’ve only been using Zepto for about a week. However, I’ve found that Zepto is—in general—considerably faster and more efficient than its competitors. If I order Red Bull or cold drinks from another service, they usually arrive lukewarm. However, Zepto delivers such products already chilled. \n\nWhile Zepto does have lower prices than some other platforms, these are countered by their service fee. Nonetheless, and with all else equal, I’ve found Zepto more reliable and user-friendly.","version":"22.5.1","date":"2022-05-24T00:00:00Z","rating":4,"app_id":1575323645,"username":"RyanKolkata","title":"Fantastic service thus far","country":"US","tags":["monetization"],"review_id":8702032619},{"content":"Absolutely disappointed with Zepto’s customer service. I ordered two items, but only one was delivered. However, the app marked both items as “Delivered.” I immediately raised the issue but instead of receiving any real support, I was redirected from the chatbot to email support.\n\nDespite multiple back-and-forth emails, I repeatedly explained that the delivery agent handed over only one item. I also requested proof that both items were delivered or any evidence to support their claim. Unfortunately, all I received were the same generic, copy-paste responses stating that they had “checked with the seller” and therefore could not process my request. None of my questions were actually answered, and no genuine investigation was carried out.\nMistakes can happen, but refusing to properly investigate a customer’s complaint and dismissing it without evidence is unacceptable. The issue isn’t just the missing item, it’s the complete lack of accountability and customer support.\nWith several better grocery delivery apps available, I see no reason to continue using Zepto. I’m uninstalling the app after this experience. I hope the company starts valuing its customers instead of relying on automated responses.","version":"26.7.6","date":"2026-08-07T00:00:00Z","rating":1,"app_id":1575323645,"username":"Kani0828","title":"Worst Experience","country":"US","tags":["customer_support","service"],"review_id":14397825072},{"content":"I ordered two electronic products from Zepto and unfortunately both turned out to be defective and followed by an unnecessarily frustrating experience with customer support and the return process. The first Bluetooth earphone I ordered arrived completely non\nfunctional. I contacted customer support but instead of getting a proper resolution, I had to repeatedly reach out and the support chat was ended without actually resolving my issue. A return was eventually initiated yet even then the delivery partner refused to take the product, forcing me to contact support again after the return was finally completed, I received Zepto Cash. I did not want to go through another electronic purchase after this experience but I genuinely needed a working earphone, so I had no practical choice but to use it. The second electronic product was a Bluetooth earbuds and it was also defective. I checked it immediately in front of the delivery partner: one side was not working, the case was loose and the packaging was dirty. The delivery partner told me to return it and now I am once again dealing with the return process. it is incredibly frustrating to have to contact support again, manually arrange the return and worry about being sent through the same cycle all over again. This is not just about a defective product. It is about\nthe unnecessary inconvenience and the failure of customer support to take ownership of the problem. I should not have to repeatedly explain the same situation, chase returns, deal with failed pickups and waste my time just to receive a working product. I am now genuinely concerned about ordering electronics through Zepto again. Customers should not have to fight this hard to get a basic problem resolved. I expect Zepto to take responsibility and fix this experience instead of making the customer run in circles","version":"26.8.6","date":"2026-08-27T00:00:00Z","rating":1,"app_id":1575323645,"username":"Kush-13","title":"0⭐️: Extremely frustrating experience with Zepto especially with electronics and customer support.","country":"US","tags":["customer_support","service","performance_and_bugs"],"review_id":14479149204}],"related_apps":[{"app_id":6738619733,"app_view_url":"/ios/us/swiggy-instamart-private-limited/app/instamart-groceries-more/6738619733/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/55/ff/55/55ff5532-7328-3f8b-2e18-be93a677ddda/AppIcon_Instamart-0-0-1x_U007ephone-0-1-0-85-220.png/150x150bb.jpg","name":"Instamart: Groceries & more","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":1891325147,"publisher_name":"Swiggy Instamart Private 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Zepto delivers 2,00,000+ products to your doorstep in just minutes—from fresh groceries to hot meals, electronics to fashion.
Why Zepto Beats Everyone Else
Everyday Low Prices Same products, better prices. Get groceries, atta, dal, milk, bread & daily essentials at great prices.
Zero Fees What you see is what you pay. No delivery fees (orders ₹99+), no handling fees, no surge fees, no rain charges. Ever.
Quick Delivery within minutes, Every Time Order now, get it now. Live track your order from our dark store to your door. No waiting. No delays.
Everything You Need, Instantly
Fresh Fruits & Vegetables: Hand-picked apples, bananas, tomatoes, leafy greens, exotic fruits Dairy & Breads: Milk, curd, paneer, butter, bread, cheese Pantry Staples: Atta, rice, dal, oil, ghee, masalas, sugar, salt Snacks & Beverages: Biscuits, namkeen, chips, cold drinks, tea, coffee, chocolates, sauces, cereals, maggi noodles, mixers Personal Care: Shampoo, soap, face wash, toothpaste, skincare Household Essentials: Detergent, dishwash, cleaning supplies, toilet paper Baby Care: Diapers, wipes, baby food, baby care products Pet Supplies: Dog food, cat food, pet treats & accessories Meat & Eggs: Fresh meat, chicken, fish, seafood, poultry, eggs, frozen meat
Zepto SUPERMALL goes beyond groceries to all your shopping needs. Your one-stop quick commerce destination for:
Electronics: Headphones, smartwatches, chargers, mobile accessories, cables, LED lights, fairy lights Fashion: T-shirts, jeans, activewear, bags, footwear Beauty & Makeup: Lipsticks, makeup, skincare, hair care, fragrances Home & Kitchen: Cookware, blenders, choppers, home decor, kitchenware Zepto Café: Fresh coffee, tea, hot meals delivered instantly Jewellery & Accessories: Trendy jewellery for every occasion Fitness & Wellness: Gym supplements, protein powder, whey powder, fitness gear, gym gear Pharmacy: Medicines, health essentials, vitamins, supplements, tablets, pills, syrup Toys & Kids: Toys, games, kids' apparel, kids’ stationery, story books Puja Essentials: Incense sticks, flowers, puja items Gifting: Birthday gifts, anniversary gifts, festive specials, corporate gifting
Zepto Café: Fresh Food Delivered in Minutes
Order hot, fresh meals delivered instantly. Pair your grocery shopping with delicious food delivery. From breakfast to late-night cravings, get restaurant-quality meals in just minutes at your doorstep. Buy Hot & Cold Beverages, Quick Snacks & Bites, Fresh Meals & Combos, Desserts & Sweets and Healthy Options.
Why Millions of Users Choose Zepto?
Live Order Tracking: Track your order in real-time from store to doorstep Flexible Payments: Cash on Delivery (COD), UPI, cards, wallets, netbanking 100% Quality Guarantee: Fresh products, every time Daily Deals & Offers: Exclusive discounts on top brands 24/7 Customer Support: We're always here to help
Shop Your Favorite Brands
Amul, Nestlé, Coca-Cola, Lay's, Britannia, Parle, Ferrero, Nutella, Cadbury, Oreo, Aashirvaad, Fortune, Saffola, Patanjali, ITC, Colgate, Dettol, Surf Excel, Dove, Lakmé, Mamaearth, boAt, Licious, Davidoff, Rage Coffee, Wingreens Farms, Gunsberg, The Baker’s Dozen, Jimmy's Cocktails, Nivea, Haldiram's, Bikano, Heinz, Vahdam, Durex, Stayfree, Mymuse, Akshayakalpa, Country Delight, Beco, 24 Mantra, Pepsi, Kurkure, Epigamia, Myprotein & 10,000+ more brands.
Available in 50+ Cities Fast delivery across Bengaluru, Mumbai, Delhi, NCR (Gurugram, Noida, Ghaziabad), Hyderabad, Chennai, Pune, Kolkata, Ahmedabad, Jaipur, Chandigarh, Lucknow, Surat, Kanpur, Kochi, Dehradun, Ludhiana, Nagpur, Meerut & many more.
Download Zepto now! Your first delivery within minutes at low prices awaits. *Terms and Conditions Apply. Visit Zepto Platform Terms of Use for detailed terms","app_summary":"'Zepto: Groceries', published by a India-based company. The app was last updated on 04 September 2026. Released in US on 26 August 2021 and globally on 11 July 2021. 'Zepto: Groceries' belongs to the 'Shopping' category maintaining a content rating of '13+'. Last month's estimates were 600k downloads. The app is available in India, US, and Singapore and being advertised actively. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","subtitle":"Groceries & more in minutes","promo_text":""},"has_in_app_purchases":false,"installs":null,"language":"EN","support_url":"https://www.zeptonow.com/customer-support","top_countries":["IN","US","SG"],"valid_countries":["AE","AO","AR","AT","AU","AZ","BE","BF","BG","BH","BJ","BO","BR","BY","CA","CG","CH","CI","CL","CM","CN","CO","CR","CY","CZ","DE","DK","DO","DZ","EC","EE","EG","ES","FI","FR","GB","GE","GH","GR","GT","HK","HR","HU","ID","IE","IL","IN","IQ","IT","JO","JP","KE","KH","KR","KW","KZ","LA","LB","LK","LT","LU","LV","LY","MA","ML","MM","MO","MT","MX","MY","MZ","NG","NI","NL","NO","NZ","OM","PA","PE","PH","PK","PL","PT","PY","QA","RO","RS","RU","SA","SE","SG","SI","SK","SN","SV","TH","TN","TR","TW","TZ","UA","UG","US","UY","UZ","VE","VN","YE","ZA","ZM","ZW"],"available_countries":["IN","US","CA","GB","SG","AE","FR","DE","JP","NL","AU","CN","IT","KR","RU","DZ","AO","AR","AT","AZ","BH","BB","BY","BE","BM","BR","BG","CL","CO","CR","HR","CY","CZ","DK","DO","EC","EG","SV","FI","GH","GR","GT","HK","HU","ID","IE","IL","KZ","KE","KW","LB","LT","LU","MO","MG","MY","MT","MX","NZ","NG","NO","OM","PK","PA","PE","PH","PL","PT","QA","RO","SA","RS","SK","SI","ZA","ES","LK","SE","CH","TW","TH","TN","TR","UA","UY","UZ","VE","VN","BO","KH","EE","LV","NI","PY","AF","GE","IQ","LY","MA","MZ","MM","YE","BJ","BF","CM","CG","CI","JO","LA","ML","SN","TZ","UG","ZM","ZW"],"pre_order_countries":[],"website_url":"https://www.zeptonow.com","app_id":1575323645,"app_view_url":"/ios/us/kiranakart-technologies-private-limited/app/zepto-groceries-in-minutes/1575323645/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/a8/30/c9/a830c92f-e5aa-6548-e946-ba866548bb70/Default-0-0-1x_U007emarketing-0-7-0-85-220.png/150x150bb.jpg","name":"Zepto: Groceries in minutes","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":1547417994,"publisher_name":"KIRANAKART TECHNOLOGIES PRIVATE LIMITED","publisher_profile_url":"/publisher/ios/1547417994","rating":4.783042645427966,"rating_breakdown":[295,67,123,525,8909],"rating_count":9919,"country_release_date":1629936000000,"current_version":"26.9.1","file_size":179845120,"first_released_in":["IN","GB","SG","AE","FR","DE","JP","NL","AU","CN","IT","KR","RU","DZ","AO","AR","AT","AZ","BH","BB","BY","BE","BM","BR","BG","CL","CO","CR","HR","CY","CZ","DK","DO","EC","EG","SV","FI","GH","GR","GT","HK","HU","ID","IE","IL","KZ","KE","KW","LB","LT","LU","MO","MG","MY","MT","MX","NZ","NG","NO","OM","PK","PA","PE","PH","PL","PT","QA","RO","SA","RS","SK","SI","ZA","ES","LK","SE","CH","TW","TH","TN","TR","UA","UY","UZ","VE","VN","BO","KH","EE","LV","NI","PY","AF","GE","IQ","LY","MA","MZ","MM","YE"],"minimum_os_version":"15.1","publisher_country":"India","recent_release_date":1788480000000,"release_date":1625986800000,"release_status":"WORLDWIDE_RELEASE","supported_languages":["EN"],"worldwide_release_date":1625961600000,"store_removal_date":null,"cohort_id":"cohort_660bde696237396a193c90b4","worldwide_last_month_revenue":{"unit":"cent","type":"currency","currency":"USD","value":100000},"worldwide_last_month_downloads":{"unit":"unit","type":"integer","value":600000},"category_rankings":{"app_id":1575323645,"country":"US","ipad":{"top_free":null,"top_grossing":null,"top_paid":null},"iphone":{"top_free":null,"top_grossing":null,"top_paid":null}}}