{"game_intel_data":{},"featured_reviews":[{"content":"I’m very disappointed with your latest “upgrade” as well as your new web based desktop version. I can’t believe you decided to stop the old system immediately and upgrade without letting the customers to try it first!! You should have started in parallel until you resolve all the issues and get all the feedbacks, this is how a professional team will do.","version":"","date":"2022-04-04T00:00:00Z","rating":2,"app_id":1557422819,"username":"Arif Zainal","title":"Disappointment!!","country":"BH","tags":["cross_platform_consistency","feature_requests","updates_and_maintenance"],"review_id":8530575411},{"content":"I am writing to express my deep dissatisfaction with the persistent issues I have been experiencing with the Bank of Bahrain and Kuwait (BBK) mobile application.\n\nFor over three months, I have been unable to access or use the application despite multiple attempts to resolve the problem. I have tried various troubleshooting methods, including deleting and reinstalling the app, and have also contacted customer service several times for assistance. Unfortunately, no effective solution has been provided to date, and the issue remains unresolved.\n\nI had previously filed a formal complaint with the bank regarding this matter, but it appears that no meaningful action has been taken. As a result, I am still unable to access the application, which has caused significant inconvenience.\n\nI urge the bank to take this matter seriously and address my complaint with the urgency it requires. I expect a prompt and effective resolution to this ongoing issue.","version":"8.2","date":"2025-08-05T00:00:00Z","rating":1,"app_id":1557422819,"username":"Mohamed_Alkhaja93","title":"Formal Complaint Regarding Non-Functioning BBK Mobile Application","country":"BH","tags":["performance_and_bugs","customer_support"],"review_id":12979108379},{"content":"This is the worst digital banking i would give them zero if i can, very disappointing, i have been trying to transfer money from Alhairat account for several weeks now , but it always closing the app before completing the transaction. Am thinking of stopping my accounts with BBK if they can’t deal with simple process like this , we are in 2022 and digital banking is the most we consider\nI can’t even use the website banking because it is linked to the app either","version":"","date":"2022-04-22T00:00:00Z","rating":1,"app_id":1557422819,"username":"Sh shehab","title":"Am stuck and can’t move my money","country":"BH","tags":[],"review_id":8595246020}],"related_apps":[{"app_id":1249328388,"app_view_url":"/ios/bh/benefit-company/app/benefitpay/1249328388/","country":"BH","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/be/9a/cc/be9accbf-70af-6506-157a-bcca6124e628/AppIcon-1x_U007emarketing-0-6-0-85-220-0.png/150x150bb.jpg","name":"BenefitPay","os":"ios","price":{"currency":"BHD","value":0,"string_value":"د.ب0.000","subunit_to_unit":1000},"publisher_id":1249322660,"publisher_name":"Benefit Company","publisher_profile_url":"/publisher/ios/1249322660","rating":4.737683159439908,"rating_breakdown":[3991,1087,2238,6142,100309],"rating_count":113767},{"app_id":1336421084,"app_view_url":"/ios/bh/stc-bahrain-b-s-c-closed/app/stc-pay-bh/1336421084/","country":"BH","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/97/60/2e/97602e36-d264-78ec-f3ae-08e15c177248/AppIcon-0-0-1x_U007emarketing-0-8-0-0-85-220.png/150x150bb.jpg","name":"stc pay BH","os":"ios","price":{"currency":"BHD","value":0,"string_value":"د.ب0.000","subunit_to_unit":1000},"publisher_id":571290643,"publisher_name":"STC Bahrain B.S.C. 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Discover the app's key features and services:<br><br><br><br>Open and Manage Accounts<br>• New to BBK? Open your account effortlessly!<br>• Existing customer? Open new accounts and update your information with ease.<br><br><br><br>View and Manage Your Accounts<br>• Comprehensive Overview: See all your BBK accounts in one place.<br>• Easy Access: View and download your statements.<br>• Convenient Requests: Issue IBAN certificates and order cheque books for your current accounts.<br>• Detailed Insights: Review account activities and add custom descriptions.<br>• Personal Touch: Set favorite accounts and personalize their names.<br><br><br><br>Transfer Funds Locally and Internationally<br>• Seamless Transfers: Move funds between your BBK accounts and to other BBK accounts.<br>• Fund Your Account: Fund your account effortlessly using the BenefitPay app.<br>• Local Convenience: Transfer to any local account in Bahrain using mobile number or IBAN through Fawri+ and Fawri.<br>• Global Reach: Send money internationally with ease via international and express transfers.<br>• Efficient Management: Set up beneficiaries and templates for recurring transfers.<br><br><br><br>Pay and Manage Your Bills<br>• Effortless Card Payments: View and pay your BBK and CrediMax credit card bills.<br>• Flexible Payments: Pay your AMEX card bills.<br>• Stay Connected: View and pay your Batelco and Zain bills.<br>• Simplified Payments: Pay your bills through Fawateer.<br>• Recurring Payments: Set up templates for frequent bill payments.<br><br><br><br>View and Manage Your Cards<br>• Full Control: Manage your BBK debit cards effortlessly.<br>• Real-Time Actions: Temporarily stop and reactivate your BBK debit cards instantly.<br>• Comprehensive Management: View and manage your BBK and CrediMax credit cards and pay your bills.<br>• Adding Card to Apple Wallet: Add your BBK cards to Apple Wallet for convenient payments.<br><br><br><br>Investments<br>• Client Profiling: Tailored investment profiling for personalized strategies.<br>• Trading Offers: Access exclusive securities trading offers.<br>• Order Status: Check the status of your orders.<br>• Portfolio Holdings: View and manage your investment portfolio.<br><br><br><br>Manage Your Profile and Security Settings<br>• Enhanced Security: Enable and set up Touch ID and/or Face ID at login.<br>• Trusted Devices: Set up and manage your trusted devices.<br>• Personal Information Update: Seamlessly update your contact details, financial information, and other relevant data.<br>• Secure Account Deactivation: Deactivate your account securely when needed.<br><br><br><br>Additional Services<br>• Hub: A new section with shortcuts for faster navigation.<br>• Dark Mode: A modern look that’s easy on the eyes, day or night.<br>• Stories: Discover the lates offers and services through our new Stories feature.<br>• Unified Banking: View and manage all your accounts with multiple banks in Bahrain through open banking.<br>• Find Us Easily: Locate your nearest BBK branch.<br>• Stay Connected: Contact us via phone, email, or WhatsApp.<br><br><br><br>For more inquiries, please call 17207777 or email feedback@bbkonline.com.","app_summary":"'BBK Mobile', published by a Italy-based company. 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