{"game_intel_data":{},"featured_reviews":[{"content":"Ok so the app designer must have gotten paid per the features the app is supposed to provide, because the stupidity of having two different passes in the app is unnecessarily redundant. The only difference between the two passes is the original can be added to the Apple wallet app for a quick access and expires, but lacks the complete information (number and dates of vaccinations, etc.) that is provided by the pass plus, which cannot be added to the Apple wallet but doesn’t expire. Streamline all the features into one pass that has easy access. And instead of requiring to take out  your ID, why not allow an initial scan of your ID as a second step once you have the excelsior pass, to display with it? Less risk of having to rush through pockets or purses to find said ID, only to lose them\nDEVELOPER RULE:\nK.I.S.S.: Keep it simple stupid!","version":"2.6.0","date":"2021-11-29T00:00:00Z","rating":3,"app_id":1552933587,"username":"Maxxavier","title":"After the Mandate, the app works perfectly!","country":"US","tags":["monetization"],"review_id":8077330252},{"content":"I downloaded this app when I first got my vaccine and the whole thing hadn’t worked. I figured maybe it was because I just got my vaccine and not all records are as speedy as one may hope. So I requested a review, left my email and I deleted the app and decided to wait a while. I downloaded it again today (3+ months since I’ve gotten my vaccine) and tried again since I hadn’t heard anything through email or phone about the review. Of course, it didn’t work for me but it worked for my father who got the vaccine on the same day as me, at the same time, at the same place. So obviously it’s not the records considering my entire family has the pass on their phone now and we all got it done are ours the same time in the same county. I sent in another review request form and I can guarantee you I will not get a response from them regarding my information because I’ll bet there’s no one even working on review requests. Fix this problem because I know I’m not the only one that’s having it.","version":"1.5.0","date":"2021-07-26T00:00:00Z","rating":1,"app_id":1552933587,"username":"Darbymac514","title":"If I could give it no stars, I would","country":"US","tags":["performance_and_bugs","social_and_community"],"review_id":7621423355},{"content":"I have been unable to retrieve my vaccine pass, after multiple attempts and checking the information against my vaccine card, even though I received my last dose well over a month ago. Looking through the reviews here, this seems to be a very common problem, and likely related to problems in entering or maintaining the data in the state vaccine database. That’s to be expected with a vaccine system started up so quickly in an emergency. The problem is that support for correcting the data and retrieving a vaccine pass is slow or nonexistent. I am still waiting for a response beyond a form letter from the Excelsior pass support team, and it is notable that while the developer has responded to several reviews here, the developer has not responded to any complaints about unretrievable records. I don’t expect the state database to be perfect, but if it can’t be corrected to be accurate, the system is useless. It’s too bad, because this sort of app would be a great help for New Yorkers and businesses—if it worked.","version":"1.2.0","date":"2021-05-07T00:00:00Z","rating":1,"app_id":1552933587,"username":"Lhgsdu","title":"No records found, no help","country":"US","tags":["performance_and_bugs"],"review_id":7308467844}],"related_apps":[{"app_id":1185595325,"app_view_url":"/ios/us/department-of-information-technology-and-telecomm/app/nyc-access-hra/1185595325/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/df/f7/56/dff756d9-5599-ad37-db11-fb47e39590d5/AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/150x150bb.jpg","name":"NYC ACCESS HRA","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":324897622,"publisher_name":"Department of Information Technology And 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Powered by New York State.<br><br>◦ New York State Wallet is a safe, secure, and accessible mobile app that brings State-issued digital passes, licenses, and records directly to your fingertips in one convenient place. The New York State Wallet is designed to keep New Yorkers moving and connected.<br>◦ Led by the success of Excelsior Pass Plus, New York State Wallet is expanding to include additional State passes.<br>◦ New York State Wallet is a free, multi-language, easy-to-use system that can be accessed by all New Yorkers anytime, anywhere.<br>◦ Similar to a mobile airline boarding pass, New Yorkers can store passes digitally on their smartphones to present as desired.<br>◦ Passes such as Excelsior Pass Plus and NY State Parks Empire Pass can be retrieved from participating New York State agencies. You can learn more about the New York State Wallet at nyswallet.ny.gov/ .","app_summary":"'NYS Wallet', published by a US-based company. The app was last updated on 18 November 2022. Released in US on 26 March 2021. 'NYS Wallet' belongs to the 'Health & Fitness' category maintaining a content rating of '4+'. Last month's estimates were < 5k downloads. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","subtitle":"","promo_text":""},"has_in_app_purchases":false,"installs":null,"language":"EN","support_url":"https://covid19vaccine.health.ny.gov/new-york-excelsior-pass-support","top_countries":["US"],"valid_countries":[],"available_countries":["US"],"pre_order_countries":[],"website_url":null,"app_id":1552933587,"app_view_url":"/ios/us/new-york-state-office-of-information-technology-services/app/nys-wallet/1552933587/","country":"US","icon_url":"https://is2-ssl.mzstatic.com/image/thumb/Purple122/v4/b1/1c/65/b11c652d-c098-b753-1feb-865c14988ad5/AppIcon-0-1x_U007emarketing-0-0-0-7-0-0-85-220.png/150x150bb.jpg","name":"NYS Wallet","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":712337016,"publisher_name":"New York State Office of Information Technology Services","publisher_profile_url":"/publisher/ios/712337016","rating":2.629897925584459,"rating_breakdown":[1424,253,238,267,855],"rating_count":3037,"country_release_date":1616742000000,"current_version":"3.0.0","file_size":18405376,"first_released_in":["US"],"minimum_os_version":"13.0","publisher_country":"US","recent_release_date":1668729600000,"release_date":1616742000000,"release_status":"INACTIVE","supported_languages":["AR","BN","EN","HT","IT","KO","PL","RU","ZH","ES","YI"],"worldwide_release_date":null,"store_removal_date":1690502400000,"cohort_id":null,"worldwide_last_month_revenue":{"unit":"cent","type":"currency","currency":"USD","value":100000},"worldwide_last_month_downloads":{"unit":"unit","type":"integer","value":1000},"category_rankings":{"app_id":1552933587,"country":"US","ipad":{"top_free":null,"top_grossing":null,"top_paid":null},"iphone":{"top_free":null,"top_grossing":null,"top_paid":null}}}