{"game_intel_data":{},"featured_reviews":[{"content":"Hi PAL,\n\nPlease look into fixing the app. It hasn’t been working since August when we tried to add our trip to the app. My group of friends travelled overseas last month. We all had a hard time getting the app to load on our phones so we couldnt check-in. Good thing we could get to the web version otherwise you know… We accessed our phone apps again 12 days later to check-in for our return flight and we all had the same issue - app wouldnt load. There were 13 of us were mostly iPhone users and a few Samsung so we were able to isolate the issue to the app being the problem. I’m currently trying to access the app again as I need to check-in the next 48 hrs for an upcoming weekend trip. Sadly, app is not working. It would appear then close out. Iphone 15 pro max fully paid user here. I know it’s not my phone as I could get to other apps in a heartbeat with the exception of PAL’s.","version":"1.6","date":"2024-10-09T00:00:00Z","rating":3,"app_id":1538570065,"username":"maimai0805","title":"Not working","country":"PH","tags":["performance_and_bugs","cross_platform_consistency","accessibility","feature_requests","monetization"],"review_id":11813511810},{"content":"I hope you do invest on your app. Especially at a time like this wherein all of us are very cautious towards COVID. It really is a big help to be able to book a flight in the comfort of your own home. Hopefully you improve the app so that it will have a hassle free experience for your customers. The app works for me. I didn’t encounter any problems however improvement is necessary especially when it comes to the interface. Hopefully you can improve the design too.","version":"1.2.1","date":"2022-04-21T00:00:00Z","rating":3,"app_id":1538570065,"username":"Tataprincess","title":"Works fine","country":"PH","tags":["performance_and_bugs"],"review_id":8589426673},{"content":"Rating: 1/5 stars\n\nI had high hopes for the Philippine Airlines app, but my experience has been extremely disappointing. The app is plagued with issues that make it almost unusable.\n\n\t1.\tFrequent Crashes: The app crashes constantly, especially when I try to book a flight or check my itinerary. I have to restart it multiple times, which is incredibly frustrating.\n\t2.\tSlow and Unresponsive: The app is very slow and often becomes unresponsive. Loading any page takes ages, and sometimes it doesn’t load at all, even with a stable internet connection.\n\t3.\tPoor User Interface: The user interface is clunky and not intuitive. It’s hard to navigate, and simple tasks like finding flight details or checking in are overly complicated.\n\t4.\tLogin Issues: I frequently get logged out for no reason, and logging back in is a hassle. Sometimes, the app doesn’t recognize my credentials, even though they are correct.\n\t5.\tLack of Features: Compared to other airline apps, this one is lacking in basic features. There’s no option to manage my booking easily, and the check-in process is not streamlined.\n\nOverall, the app needs a major overhaul. Until these issues are addressed, I’ll be avoiding using the Philippine Airlines app and would not recommend it to anyone.","version":"1.4","date":"2024-06-06T00:00:00Z","rating":1,"app_id":1538570065,"username":"samsung to iphone","title":"Disappointing and Frustrating Experience","country":"PH","tags":["performance_and_bugs","accessibility","social_and_community","feature_requests","login"],"review_id":11349522871}],"related_apps":[{"app_id":961850126,"app_view_url":"/ios/ph/klook-travel-technology-limited/app/klook-travel-activities/961850126/","country":"PH","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/e4/3f/e5/e43fe5a1-676e-976c-e93d-05931047d9fb/AppIcon-0-0-1x_U007ephone-0-1-0-85-220.png/150x150bb.jpg","name":"Klook: Travel & Activities","os":"ios","price":{"currency":"PHP","value":0,"string_value":"₱0.00","subunit_to_unit":100},"publisher_id":961850125,"publisher_name":"Klook Travel Technology 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Welcome to the Philippine Airlines’ mobile app. Pursue your dreams of travel with enhanced ease, speed, and convenience.  Now it is easier to bridge the distance between your friends and loved ones with a few simple steps. We designed this app with you in our heart, because we know how you treasure great memories of travel. Let’s get you started!<br><br>Book Your Flight<br>Search from our list of Domestic and International flights.  Get to select your seats. Purchase insurance, additional baggage and get to pay for everything direct from the app. <br><br>Check In Online<br>Skip the check-in queue – you have the app! This app let’s you check-in online and proceed straight to the bag drop. <br><br>Check your Flight Status<br>Stay up-to-date with a quick glance of your flight’s departure and arrival status.<br><br>Manage Your Booking<br>View your PAL and PALexpress bookings. Retrieve bookings purchased via the PAL website, Payment Center. or PAL Mobile App. Get to purchase Prepaid baggage, Choice Seats, Meal Upgrades, Pay Lounges.  Get to select or modify regular seats.  Update your personal details easily.","app_summary":"'Philippine Airlines', published by a Philippines-based company. The app was last updated on 17 July 2026. Released in Philippines on 26 January 2021 and globally on 26 January 2021. 'Philippine Airlines' belongs to the 'Travel' category maintaining a content rating of '4+'. In Philippines, 'Philippine Airlines' ranked 7th on the 'Top Free iPhone Apps' chart in the 'Travel' category. Last month's estimates were 50k downloads. The app is available in Philippines, US, and Canada and being advertised actively. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","subtitle":"","promo_text":""},"has_in_app_purchases":false,"installs":null,"language":"TL","support_url":"https://www.philippineairlines.com/en/aboutus/contactus","top_countries":["PH","US","CA"],"valid_countries":["AE","AO","AR","AT","AU","AZ","BE","BF","BG","BH","BJ","BO","BR","BY","CA","CG","CH","CI","CL","CM","CN","CO","CR","CY","CZ","DE","DK","DO","DZ","EC","EE","EG","ES","FI","FR","GB","GE","GH","GR","GT","HK","HR","HU","ID","IE","IL","IN","IQ","IT","JO","JP","KE","KH","KR","KW","KZ","LA","LB","LK","LT","LU","LV","LY","MA","ML","MM","MO","MT","MX","MY","MZ","NG","NI","NL","NO","NZ","OM","PA","PE","PH","PK","PL","PT","PY","QA","RO","RS","RU","SA","SE","SG","SI","SK","SN","SV","TH","TN","TR","TW","TZ","UA","UG","US","UY","UZ","VE","VN","YE","ZA","ZM","ZW"],"available_countries":["US","AU","CA","CN","FR","DE","GB","IT","JP","KR","RU","DZ","AO","AR","AT","AZ","BH","BB","BY","BE","BM","BR","BG","CL","CO","CR","HR","CY","CZ","DK","DO","EC","EG","SV","FI","GH","GR","GT","HK","HU","IN","ID","IE","IL","KZ","KE","KW","LB","LT","LU","MO","MG","MY","MT","MX","NL","NZ","NG","NO","OM","PK","PA","PE","PH","PL","PT","QA","RO","SA","RS","SG","SK","SI","ZA","ES","LK","SE","CH","TW","TH","TN","TR","UA","AE","UY","UZ","VE","VN","BO","KH","EE","LV","NI","PY","AF","GE","IQ","LY","MA","MZ","MM","YE","BJ","BF","CM","CG","CI","JO","LA","ML","SN","TZ","UG","ZM","ZW"],"pre_order_countries":[],"website_url":"https://www.philippineairlines.com","app_id":1538570065,"app_view_url":"/ios/ph/philippine-airlines-inc/app/philippine-airlines/1538570065/","country":"PH","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/c6/0d/8c/c60d8c55-9567-2f8c-0bf1-47572aeeb656/AppIcon-0-0-1x_U007emarketing-0-7-0-sRGB-85-220.png/150x150bb.jpg","name":"Philippine Airlines","os":"ios","price":{"currency":"PHP","value":0,"string_value":"₱0.00","subunit_to_unit":100},"publisher_id":1241754094,"publisher_name":"Philippine Airlines, Inc.","publisher_profile_url":"/publisher/ios/1241754094","rating":3.348372093023256,"rating_breakdown":[694,133,86,204,1033],"rating_count":2150,"country_release_date":1611619200000,"current_version":"9.3","file_size":181426176,"first_released_in":["US","AU","CA","CN","FR","DE","GB","IT","JP","KR","RU","DZ","AO","AR","AT","AZ","BH","BB","BY","BE","BM","BR","BG","CL","CO","CR","HR","CY","CZ","DK","DO","EC","EG","SV","FI","GH","GR","GT","HK","HU","IN","ID","IE","IL","KZ","KE","KW","LB","LT","LU","MO","MG","MY","MT","MX","NL","NZ","NG","NO","OM","PK","PA","PE","PH","PL","PT","QA","RO","SA","RS","SG","SK","SI","ZA","ES","LK","SE","CH","TW","TH","TN","TR","UA","AE","UY","UZ","VE","VN","BO","KH","EE","LV","NI","PY","AF","GE","IQ","LY","MA","MZ","MM","YE","BJ","BF","CM","CG","CI","JO","LA","ML","SN","TZ","UG","ZM","ZW"],"minimum_os_version":"14.0","publisher_country":"Philippines","recent_release_date":1784246400000,"release_date":1611648000000,"release_status":"WORLDWIDE_RELEASE","supported_languages":["EN"],"worldwide_release_date":1611619200000,"store_removal_date":null,"cohort_id":null,"worldwide_last_month_revenue":{"unit":"cent","type":"currency","currency":"USD","value":100000},"worldwide_last_month_downloads":{"unit":"unit","type":"integer","value":50000},"category_rankings":{"app_id":1538570065,"country":"PH","ipad":{"top_free":null,"top_grossing":null,"top_paid":null},"iphone":{"top_free":{"all_categories":180,"primary_categories":[{"6003":13}],"sub_categories":[]},"top_grossing":null,"top_paid":null}}}