{"game_intel_data":{},"featured_reviews":[{"content":"Honestly, the app has potential and some really fun features, but the user experience needs a lot of improvement.\n\nFirst of all, the app feels very confusing and overcrowded. There are too many buttons, sections, and hidden menus just to find simple things. It honestly feels unnecessarily complicated for customers. Every section has so many extra steps and pages, and I really think the app would be much better if it was cleaner, clearer, and easier to navigate.\n\nSecond, the rewards system doesn’t really feel worth it. For example, I currently have around 700 points, but they barely give any real value. Compared to other rewards apps, the difference is huge. On Aura, for example, I collected 3,366 points which equals around AED 67 and I can actually use those points in many places and restaurants. 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Used to top up blue wallet from my credit card and then pay my Du bill. I don’t know at what point they changed the policies and I wasn’t able to use my Blue wallet to pay the du bill. After emailing the team I found out that that service is not available anymore. So I can pay my bill only by using the credit card that is stored in the blue app. I wish they had informed the users about such changes. Now I have my money in my blue Wallet that I can’t use to pay my bills. And apparently that money has expiration. So in 12 months or so I will lose that money if I don’t use it. \nThey also had this activity that you share your referral link from the app and if your friends use that link to download and register on blue app. You get rewards points. Got a few times in the past. Now they have come up with an excuse that “as per the system your friend didn’t use your link to register on the app” so I won’t get any points 😅\nClearly the app has some issues need to be resolved and please inform the users if you decide to change the policies of the app.","version":"3.2.35","date":"2025-10-22T00:00:00Z","rating":1,"app_id":1503337179,"username":"Aaravsay","title":"App is full of bugs!","country":"AE","tags":["payment","customer_support","updates_and_maintenance","monetization"],"review_id":13299996873},{"content":"I can’t login to my account for few months now. The customer support is not helping. It’s like a vicious circle i’ve sent them a screenshot of my app and they tell me to reinstall the app which I’ve done many times and it doesn’t help. After I tell them it doesn’t help they tell me to send a screenshot again… \n\nP.S. 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