{"game_intel_data":{},"featured_reviews":[{"content":"AMERICAN PASSPORT HOLDERS! I had a hard time scanning my passport and finding the correct positioning. I finally found it after opening my passport to the page above my passport ID with my photo, etc. on the page above, I held my phone a little over halfway up the page vertically, the page number being at the bottom left hand corner. Hope this helps. I had to hit ‘try again’ many times. Again, I did not scan the page with my photo in the passport but the page above with my signature.","version":"3.8.285","date":"2025-02-21T00:00:00Z","rating":2,"app_id":1499891460,"username":"Mer Jane","title":"MJ","country":"US","tags":["accessibility"],"review_id":12338184539},{"content":"(American, iPhone 15pro) I was actually very happy with the experience of using this app. I had one minor hiccup, but that was only owing to a typo that I had made. UKVI was able to help me every step of the way, and I experienced no delays. From what I’d read, I thought the verification would be really temperamental, but it wasn’t. It worked exactly as advertised without issue. Again, the only problem I had was because of my own typo, and UKVI helped me to find and fix it pretty quickly. \n\nOverall, I feel very safe having three factors of authentication tied to my eVisa use, and I’m happy with the implementation. Maybe it was a new update, or maybe it’s because I’m running a newer phone, but it just worked.","version":"3.17.314","date":"2025-09-25T00:00:00Z","rating":5,"app_id":1499891460,"username":"IisChas","title":"Worked as Intended; No Issues","country":"US","tags":["security","design","service"],"review_id":13185054143},{"content":"I managed to scan my BRP chip the third time I tried. Take your phone case off, place the TOP of the PHONE halfway down the brp, not the other way around (I messed this up once, as this is how my phone prefers contactless payments). I found it didn’t like to be touching the brp, so I laid the card on the ground and spaced the phone away with my pinky. Hold your breath so you won’t move a millimeter, then scan. Maybe the instructions have been updated, but when I followed them carefully it wasn’t too much of an issue.","version":"3.0.277","date":"2024-12-29T00:00:00Z","rating":4,"app_id":1499891460,"username":"nyahplay","title":"Could be clearer","country":"US","tags":["updates_and_maintenance"],"review_id":12119400110}],"related_apps":[{"app_id":370901726,"app_view_url":"/ios/us/vodafone-uk-ltd/app/my-vodafone/370901726/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/79/27/32/7927320e-22a6-c5aa-723b-7d7012d3780c/AppIcon-1x_U007emarketing-0-8-0-85-220-0.png/150x150bb.jpg","name":"My Vodafone","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":370901729,"publisher_name":"Vodafone UK Ltd","publisher_profile_url":"/publisher/ios/370901729","rating":4.210216110019647,"rating_breakdown":[61,10,32,64,342],"rating_count":509},{"app_id":1629050566,"app_view_url":"/ios/us/government-digital-service/app/gov-uk-id-check/1629050566/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/7a/e9/92/7ae9929e-0112-801c-8679-2d7a19f4e077/AppIcon-0-0-1x_U007ephone-0-1-85-220.png/150x150bb.jpg","name":"GOV.UK ID Check","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":1629043539,"publisher_name":"Government Digital Service","publisher_profile_url":"/publisher/ios/1629043539","rating":4.753424657534246,"rating_breakdown":[156,34,122,272,4453],"rating_count":5037},{"app_id":6737119425,"app_view_url":"/ios/us/government-digital-service/app/gov-uk-one-login/6737119425/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/5d/22/6e/5d226ed5-4d2c-ed14-aa39-b92d8644c8c9/GlassAppIcon-0-0-1x_U007ephone-0-1-sRGB-85-220.png/150x150bb.jpg","name":"GOV.UK One Login","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":1629043539,"publisher_name":"Government Digital Service","publisher_profile_url":"/publisher/ios/1629043539","rating":4.429697221070096,"rating_breakdown":[253,37,70,112,1939],"rating_count":2411},{"app_id":393530266,"app_view_url":"/ios/us/hutchison-3g-uk-ltd/app/three/393530266/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/8b/97/b4/8b97b4fc-8e26-383e-31df-3ec4d51e6c4c/AppIconServices-0-0-1x_U007emarketing-0-8-0-0-GLES2_U002c0-85-220.png/150x150bb.jpg","name":"Three","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":393530269,"publisher_name":"Hutchison 3G UK Ltd","publisher_profile_url":"/publisher/ios/393530269","rating":4.375,"rating_breakdown":[107,15,35,102,773],"rating_count":1032},{"app_id":571246020,"app_view_url":"/ios/us/giffgaff/app/giffgaff/571246020/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/a4/a5/de/a4a5defb-9f4f-5f1d-a5f0-e4fd1784bfb1/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/150x150bb.jpg","name":"giffgaff","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":571246023,"publisher_name":"giffgaff","publisher_profile_url":"/publisher/ios/571246023","rating":4.628256513026052,"rating_breakdown":[44,13,31,94,816],"rating_count":998},{"app_id":1122491914,"app_view_url":"/ios/us/lebara-media-services/app/mylebara/1122491914/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/90/da/09/90da098d-2c23-2e67-b292-9fdf8f16ea54/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/150x150bb.jpg","name":"MyLebara","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":955810248,"publisher_name":"Lebara Media Services","publisher_profile_url":"/publisher/ios/955810248","rating":4.641994111077267,"rating_breakdown":[297,129,414,1123,7886],"rating_count":9849},{"app_id":404849554,"app_view_url":"/ios/us/edf-energy/app/edf-uk/404849554/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/97/7a/0b/977a0bf3-b5ad-b4a6-bbae-cf87c3eeccdb/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/150x150bb.jpg","name":"EDF UK","os":"ios","price":{"currency":"GBP","value":0,"string_value":"£0.00","subunit_to_unit":100},"publisher_id":404849557,"publisher_name":"EDF Energy","publisher_profile_url":"/publisher/ios/404849557","rating":4.75,"rating_breakdown":[1,0,0,1,18],"rating_count":20},{"app_id":1126552896,"app_view_url":"/ios/us/vehicle-smart-ltd/app/vehicle-smart-car-check/1126552896/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/6e/9f/c9/6e9fc9c5-121d-a31c-22c2-22a2411d87d0/appicon-0-0-1x_U007emarketing-0-8-0-85-220.png/150x150bb.jpg","name":"Vehicle Smart - 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•\tapplying for a visa
•\tupdating your personal details on your UKVI account
•\tsetting up access to your online immigration status (eVisa)
Before you start
You must follow the steps in the online application form, account update or eVisa form before using the app.
You will need to be in a well-lit area, so you can take a good quality photograph of yourself.
You need to use:
• an iPhone 8 or newer
• iOS 16 or later
If you are applying for a visa
If you use this app when you apply for a visa, you will not have to attend an appointment to confirm your identity.
You can use this app if you are:
•\tan EU, European Economic Area (EEA) or Swiss citizen
•\ta British national (overseas) visa (BNO) applicant with a BNO or Hong Kong Special Administrative Region (HKSAR) passport
•\ta graduate visa applicant with a UK biometric residence permit (BRP)
You will need either:
•\ta passport that has a chip (also called a ‘biometric passport’)
•\ta biometric residence permit (BRP)
If you’re applying for a graduate visa and are not from the EU, European Economic Area (EEA) or a Swiss citizen, you must use your BRP.
If you use a BRP, it must not have expired more than 18 months ago.
If you are setting up access to your eVisa
You will need either a biometric residence permit (BRP) or a passport.
If you use a BRP, it must not have expired more than 18 months ago.
If you are updating the personal details on your UKVI account
You will need a passport or other identity document with your new details. Your document must have a biometric chip.
What happens next
The app only helps confirm your identity. You must still complete the rest of your application. We will tell you how to do this when you finish using the app.
Privacy and security
The app is safe and secure. Your personal information will not be stored in the app or on the phone when you finish using it.
For information on staying safe online please visit the UK Cyber Aware website.
Accessibility
Our Accessibility Statement can be found at:
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