{"game_intel_data":{},"featured_reviews":[{"content":"I lived in United States for 42 years and worked with multiple banks in the states. I have to say truly the Emirate Islamic bank hands down is one of the most professional and customer service advocate banks in Dubai. I highly recommend to everyone try them out and have a peace of mind. \nThank you!\n\nAli Ganji","version":"16.10.0","date":"2026-01-14T00:00:00Z","rating":5,"app_id":1499264261,"username":"Allen Ganji","title":"Fantastic Bank","country":"US","tags":["customer_support"],"review_id":13631696681},{"content":"I have had a good experience in general with EIB and always preferred over other banks, but this completely changed when I tried to open an Alpha youth account for my daughter, I went to the branch initially and they told me the Alpha account can be open digitally through the app with few simple steps and this is when the nightmare started, I did the account opening through the app but when the tried to deliver to me the debit card, the courrier showed to my door with the card only to tell me after scanning my ID that the package is not showing in the system and I need to visit the branch, long story short it has been 2 weeks, 2 visits to the branch and multiple complaints through the call center and still not resolved. 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