{"game_intel_data":{},"featured_reviews":[{"content":"I don’t shop here as often as l used to mainly due to the customer service where once it was fantastic prompt helpful and friendly but in the last 18 to 12 months it certainly isn’t any of those \nToday when l entered l felt that kid interrupted the two ladies on duty conversation as l asked for 4 slabs of hot Carton Dry stubbies she pointed to the space they were and asked for my card to pay which l did didn’t make a effort to help me get them to my car and when l said there was only 2 left she stopped her conversation and pointed to the fridge and grunted in there \nAs l was the only customer surely when a customer asks for a large order it isn’t to much to ask for a bit if assistance but not this rude person k didn’t seek her name badge but this message is directed the the lady in the brown t-shirt surely you can employ staff that smile and talk to you not grunt \nNo wonder the local IGA does a bumper trade it’s not hard to be friendly and helpful","version":"22.5","date":"2022-03-29T00:00:00Z","rating":1,"app_id":1489403660,"username":"Corowa 45","title":"BWS Corowa Store","country":"AU","tags":["service","social_and_community","monetization"],"review_id":8507341979},{"content":"Hi\nI was recently at Woollies Riverside - Launceston store. Like most of your stores, it’s refurbishing and moving products. I’m in my senior years & have just had a hip replacement. Wanted to buy a specific canned dog food for my pet, as recommended by vet. Am from Hobart but used to live in Riverside, so knew the store a bit. Found the cat food and dry dog food in one aisle, no canned dog food. Rechecked aisle, thinking must have missed it. Went up aisle either side. No luck, rechecked ends of all nearby aisles. Finally found a worker(no quite prepared to call almost any of the people I spoke to there an ‘assistant’) at check outs- no idea - she asked a more senior person who send me, hobbling somewhat, to a distant aisle in opposite direction-it was the refrigerated dog food-no cans. Asked more workers- absolutely no idea. Back to check out area- finally found someone willing to help properly- she assisted & went looking- took sometime but found cans in an unrelated aisle, far end, labelled ‘pet medication’ or similar. Took around 15 minutes. At check out, spoke to uninterested checker about putting a sign up to help find canned dog food. Also talked to busy manager lady about the process and the inconvenience to me (nicely) and suggested sign to help, maybe with dry dog food. No interest and would be stunned if anyone cared enough to help sort it. Left feeling somewhat hopeless about anyone caring at all. Thank you. Vicki Buchanan","version":"21.18","date":"2021-11-17T00:00:00Z","rating":1,"app_id":1489403660,"username":"Bewkie","title":"Not happy with staff customer issue-late morning visit","country":"AU","tags":[],"review_id":8034953043},{"content":"I have had to contact “help & support” 4 times over a 10 day period, only to revive no help or support! The app continuously crashes, there’s no workflow systems in place so the last operator can see or follow up on previous correspondence. They’re unable to find customers complaint/ concerns because they are unable to see last chat. The amount of time you have to sit in the app or call to contact rewards is ridiculous, just to claim missing points. I filled in 2 seperate claim forms for missing points only to find out from chatting to help and support that they couldn’t locate my forms. It’s just a waste of time and extremely time consuming process for the simplest of tasks. Flybuys have a great system where consumers can return to the retailer with receipt, within 7 days to scan your card and claim missing points on your shop. IT JUST MAKES SENSE- WOOLWORTHS REWARDS - You should take a page out of flybuys customer care book and learn from it! Also whilst I’m here I have extreme security concerns, especially with all the data breaches here in Australia providing ALL of my private/ personal details in a chat environment with overseas call centres only to be cut off each time! Who then has access to these details.. just to claim points or speak to an operator. You really need to pick up your game WOOLWORTHS REWARDS!!!!","version":"23.3.1","date":"2023-03-07T00:00:00Z","rating":1,"app_id":1489403660,"username":"Appalling Hoyts App","title":"Rubbish!","country":"AU","tags":["performance_and_bugs","feature_requests","user_data_and_privacy"],"review_id":9686992864}],"related_apps":[{"app_id":336693856,"app_view_url":"/ios/au/gumtree-au-pty-ltd/app/gumtree-find-local-ads-jobs/336693856/","country":"AU","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/2f/52/61/2f5261b5-3c02-61ba-6f84-ea3911b24b2b/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/150x150bb.jpg","name":"Gumtree: Find local ads & jobs","os":"ios","price":{"currency":"AUD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":1657094136,"publisher_name":"GUMTREE AU PTY 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on Any Network","custom_fields_filter_id":{"errors":["Invalid params values: [\"Active\"], name: \"Advertised on Any Network\""]}},"categories":[{"name":"Shopping","id":6024}],"content_rating":"9+","description":{"full_description":"Get the best of Everyday Rewards on the go
Everyday Rewards app is available for members in Australia and New Zealand
VIEW YOUR DIGITAL REWARDS CARD
Scan your Rewards card at checkout to earn points on every shop at Woolworths and Everyday Rewards participating partners in Australia and New Zealand*
TRACK YOUR POINTS AND REWARDS
Easily track your points balance and available vouchers on your home screen. Your digital Everyday Rewards Card and rewards choice** are also available at your fingertips.
GIVE YOUR BALANCE A BOOST
Boost your Everyday Rewards as often as you like. Check the app for ways to boost your points and find more of your favourites**. With everything in one easy-to-access place, you’ll always be on the pulse.
YOUR CONVENIENT WAY TO BUY, STORE AND REDEEM YOUR GIFT CARDS**
Shop the Gifting Store and add your Gift Cards in your Everyday Pay wallet for easy redemption.
GET YOUR FAVOURITES IN YOUR PALM**
View your favourites, curated just for you. Plus, see what products are on sale across your stores.
SHOP & SCAN THE SIMPLE WAY
With quick access to your digital Rewards card, you’ll never miss a point. Use your digital card at Woolworths supermarkets and participating Everyday Rewards partners to collect points easily!
ACCESS WOOLWORTHS E-RECEIPTS**
Change how you checkout with Woolworths eReceipts. Convenient and contactless, they allow you to view your transactions in the app for up to 90 days after you shop. Easy.
SEE ALL YOUR SHOPS AND BENEFITS IN MY ACTIVITY
Our new My Activity screen now shows you the Everyday Rewards bonus points and benefits you’ve collected from each shop.
GET EXTRA VALUE ON YOUR EVERYDAY SHOPPING**
As an Everyday Extra subscriber, track your Extra Discounts, Extra Points and Extra Perks, plus manage your subscription all in the app.
* A New Zealand based account is required in order to earn points in New Zealand
** Available to customers in Australia only.","app_summary":"'Everyday Rewards', published by a Australia-based company. The app was last updated on 02 July 2026. Released in Australia on 06 May 2020. 'Everyday Rewards' belongs to the 'Shopping' category maintaining a content rating of '9+'. In Australia, 'Everyday Rewards' ranked 5th on the 'Top Free iPhone Apps' chart in the 'Shopping' category. Last month's estimates were 100k downloads. The app is available in Australia and New Zealand and being advertised actively. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","subtitle":"Rewards in your pocket","promo_text":""},"has_in_app_purchases":false,"installs":null,"language":"EN","support_url":"https://www.everyday.com.au/support.html","top_countries":["AU","NZ"],"valid_countries":["AU","NZ"],"available_countries":["AU","NZ"],"pre_order_countries":[],"website_url":"https://www.everyday.com.au/how-it-works.html","app_id":1489403660,"app_view_url":"/ios/au/woolworths-group-limited/app/everyday-rewards/1489403660/","country":"AU","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/49/14/8f/49148fba-6491-2e2e-9338-22f7679ef7d5/AppIcon-0-0-1x_U007emarketing-0-6-0-P3-85-220.png/150x150bb.jpg","name":"Everyday Rewards","os":"ios","price":{"currency":"AUD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":382011091,"publisher_name":"Woolworths Group Limited","publisher_profile_url":"/publisher/ios/382011091","rating":4.693396780636823,"rating_breakdown":[3555,1264,4220,15300,111837],"rating_count":136176,"country_release_date":1588723200000,"current_version":"26.13.0","file_size":143760384,"first_released_in":["AU"],"minimum_os_version":"16.0","publisher_country":"Australia","recent_release_date":1782950400000,"release_date":1706515200000,"release_status":"REGIONAL_RELEASE","supported_languages":["EN"],"worldwide_release_date":null,"store_removal_date":null,"cohort_id":"cohort_63f9137057f50059c45d87f5","worldwide_last_month_revenue":{"unit":"cent","type":"currency","currency":"USD","value":100000},"worldwide_last_month_downloads":{"unit":"unit","type":"integer","value":100000},"category_rankings":{"app_id":1489403660,"country":"AU","ipad":{"top_free":null,"top_grossing":null,"top_paid":null},"iphone":{"top_free":{"all_categories":28,"primary_categories":[{"6024":6}],"sub_categories":[]},"top_grossing":null,"top_paid":null}}}