{"game_intel_data":{},"featured_reviews":[{"content":"The app was working fine for me until a couple of months ago when the beauty pass point system stopped tracking/adding my points after purchases. I called customer service twice with 2 weeks apart and to date nothing happened. I didn’t even receive a follow up call from Sephora. \nBoth the technical aspect and customer care in this regard are disappointing.","version":"8.5.8","date":"2021-04-26T00:00:00Z","rating":4,"app_id":1472335881,"username":"Rasha78","title":"App Technical Issue not resolved","country":"AE","tags":["service"],"review_id":7267477830},{"content":"The WORST application ever I ordered since 28 and until now I did not receive my order or any call regarding my order and I have to call the call center and wait like half an hour to answer my call to tell me that it will take five working days and after five working days when I call again, they will tell me that the order is in process and they have some issues. is that my problem?!!!!!! and when I’m asking for a refund and cancel of the order they’re still telling me that it’s not possible \neach employee in the call center have a different answer and when I asked to speak to the supervisor, the supervisor did not call me until now if you have a problem in your application or your system, you should mention that in the application so so the customer will know that their order will be delayed.\nIn addition, they will never reply back to your email. I have emailed them multiple times with no replies, and I have to call the call center again and again just to check the status of the delivery.\nOnly If there is lower than one star","version":"8.11.60","date":"2024-04-03T00:00:00Z","rating":1,"app_id":1472335881,"username":"Memyanaalmuhairi","title":"The WORST application ever","country":"AE","tags":["performance_and_bugs"],"review_id":11116112333},{"content":"Sephora’s sales and inventory practices are extremely misleading. I had one of the worst shopping experiences with them—and unfortunately, it’s not the first time. Every item in my order was part of their advertised sale, which makes it feel like the promotion was more about advertising the sale than actually honoring it for customers. I fully paid for my order, waited three days, and on the very day it was supposed to be delivered, they canceled it claiming the items were out of stock. After speaking with customer service, I was told the items were sold out and that was why my order had been canceled. However, when I checked the website myself immediately afterward, the same items were still listed as available and not sold out. Advertising discounted items, taking payment, and then canceling orders at the last minute while giving inconsistent explanations is unacceptable and incredibly frustrating. 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مضى.<br><br>يوفّر تطبيق سيفورا الإمارات طريقة سلسة لتصفّح، مقارنة، وشراء منتجاتك المفضلة في أي وقت ومن أي مكان.<br>من الإصدارات المحدودة إلى الأساسيات اليومية، يمكنكِ اكتشاف أحدث صيحات الجمال والمنتجات الكلاسيكية الخالدة في مساحة أنيقة وسهلة الاستخدام.<br><br>لماذا ستحبين تطبيق سيفورا الإمارات:<br>• كل ما تحتاجينه في مكان واحد: تسوّقي مستحضرات المكياج، العناية بالبشرة، العناية بالشعر، العطور، أدوات التجميل والمزيد من أشهر العلامات حول العالم.<br>• تسوق إلكتروني سهل وممتع: تصميم بديهي يجعل التصفح والمقارنة والشراء تجربة بسيطة وممتعة. أضيفي منتجاتك إلى السلة بلمسة واحدة وادفعي بكل سهولة.<br>• أداة اختيار درجة اللون: اكتشفي درجتك المثالية بسهولة في كريم الأساس، الكونسيلر، وغيرها من مستحضرات البشرة للحصول على تطابق دقيق وإطلالة طبيعية مثالية.<br>• عروض حصرية وتخفيضات: استمتعي بخصومات فورية، عروض موسمية، مجموعات هدايا، هدايا مكياج، ومكافآت بيوتي باس من سيفورا.<br>• تجربة سلسة: احفظي منتجاتك المفضلة في قائمة الأمنيات، تتبّعي طلباتك لحظة بلحظة، واستفيدي من عمليات إرجاع سهلة وسريعة.<br>• خيارات دفع آمنة: طرق دفع متعددة وآمنة، مع إمكانية استبدال نقاط بيوتي باس.<br>• تتبع الطلب: من الدفع إلى التوصيل، احصلي على تحديثات فورية لتعرفي موعد وصول طلبك بدقة.<br>• منتجات كلين آت سيفورا: اختاري منتجات خالية من البارابين، الكبريتات، الفثالات، والزيوت المعدنية، لتجربة جمال أكثر أماناً وفعالية.<br><br>استكشفي فئاتنا:<br><br>العناية بالبشرة<br>• تسوّقي مجموعات العناية المصممة خصيصاً لنوع بشرتك واحتياجاتها، من الترطيب والتفتيح إلى مقاومة علامات التقدم في السن وتهدئة البشرة الحساسة.<br>• اكتشفي علامات موثوقة مثل غلو ريسبي، لانيج، درنك إليفنت، تاتشا وغيرها.<br>• جرّبي أفضل العلاجات، السيرومات، المنظفات، المرطبات، الأقنعة، ومنتجات الحماية من الشمس لبشرة متألقة.<br><br>المكياج<br>• استكشفي عالم المكياج من أشهر العلامات مثل رير بيوتي، تارت، ميك أب باي ماريو، هدى بيوتي، فنتي بيوتي، و نارس.<br>• تسوّقي كريم الأساس، الكونسيلر، أحمر الخدود، الهايلايتر، أحمر الشفاه، الباليتات، والفرش الاحترافية.<br>• تمتعي بتشكيلات ألوان حصرية وإصدارات محدودة لا تجدينها إلا في سيفورا.<br><br>المنتجات المتعددة الاستخدام<br>• اكتشفي مستحضرات تجمع بين فوائد العناية بالبشرة وتغطية المكياج لتجربة جمال ذكية وعملية.<br>• جرّبي أحدث ابتكارات العلامات الرائدة التي تعتني ببشرتك بينما تمنحكِ إطلالة مثالية.<br><br>العطور<br>• استمتعي بروائح كلاسيكية خالدة وأخرى عصرية من ديور، شانيل، غوتشي، أرماني، و إيف سان لوران.<br>• اكتشفي مجموعات العطور الجاهزة للهدايا، الأحجام الصغيرة للسفر، ومجموعات التجربة لاختيار عطرك القادم المميز.<br><br>العناية بالشعر<br>• تسوّقي منتجات العناية بالشعر وأدوات التصفيف الفاخرة لجميع أنواع الشعر، من الشامبوهات المقوية والأقنعة المغذية إلى أدوات التمليس والتجعيد.<br>• احصلي على علاجات معتمدة من الخبراء ومجموعات شعر أنيقة مثالية لكِ أو كهدية لشخص مميز.<br><br>من العناية بالبشرة والمكياج إلى العطور والعناية بالشعر، يُعدّ تطبيق سيفورا وجهتكِ الشاملة للجمال بلا حدود.<br>حمّلي الآن تطبيق سيفورا الإمارات من آب ستور واستمتعي برفاهية الاختيار، العروض الحصرية، وتجربة تسوّق شخصية مصممة لتجعل الجمال أكثر متعة وشمولية وسهولة من أي وقت مضى.","app_summary":"'سيفورا الإمارات', published by a France-based company. The app was last updated on 05 June 2026. Released in United Arab Emirates on 07 October 2019 and globally on 15 December 2020. 'سيفورا الإمارات' belongs to the 'Shopping' category maintaining a content rating of '⁧٤+‬'. In United Arab Emirates, 'سيفورا الإمارات' ranked 6th on the 'Top Free iPad Apps' chart and 16th on the 'Top Free iPhone Apps' chart in the 'Shopping' category. Last month's estimates were 40k downloads. The app is available in United Arab Emirates, US, and Kuwait and being advertised actively. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","subtitle":"منتجات عناية، مكياج، وعطور","promo_text":""},"has_in_app_purchases":false,"installs":null,"language":"AR","support_url":"https://www.sephora.me/ae-en/my-account/contact-us","top_countries":["AE","US","KW"],"valid_countries":["AE","BH","GB","KW","OM","QA","US"],"available_countries":["AE","GB","US","KW","OM","BH","QA"],"pre_order_countries":[],"website_url":"https://www.sephora.me/ae-ar","app_id":1472335881,"app_view_url":"/ios/ae/sephora/app/syfwr-lmrt-lm-ljml/1472335881/","country":"AE","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/69/00/d6/6900d6b7-9a70-061e-26ee-0f96ed045d20/AppIcon-0-0-1x_U007epad-0-1-85-220.jpeg/150x150bb.jpg","name":"سيفورا الإمارات: عالم الجمال","os":"ios","price":{"currency":"AED","value":0,"string_value":"0.00 د.إ","subunit_to_unit":100},"publisher_id":560058274,"publisher_name":"Sephora","publisher_profile_url":"/publisher/ios/560058274","rating":4.705703657780533,"rating_breakdown":[686,116,327,1001,14000],"rating_count":16130,"country_release_date":1570431600000,"current_version":"8.47","file_size":161888256,"first_released_in":["AE"],"minimum_os_version":"15.6","publisher_country":"France","recent_release_date":1780617600000,"release_date":1608019200000,"release_status":"REGIONAL_RELEASE","supported_languages":["AR","EN"],"worldwide_release_date":1607990400000,"store_removal_date":null,"cohort_id":"cohort_63f9107f57f50059c45d7d21","worldwide_last_month_revenue":{"unit":"cent","type":"currency","currency":"USD","value":100000},"worldwide_last_month_downloads":{"unit":"unit","type":"integer","value":40000},"category_rankings":{"app_id":1472335881,"country":"AE","ipad":{"top_free":{"all_categories":null,"primary_categories":[{"6024":6}],"sub_categories":[]},"top_grossing":null,"top_paid":null},"iphone":{"top_free":{"all_categories":200,"primary_categories":[{"6024":16}],"sub_categories":[]},"top_grossing":null,"top_paid":null}}}