{"game_intel_data":{},"featured_reviews":[{"content":"I love the DraftKings casino app.  I have played on most of the popular casino app platforms and in my opinion it is overall the best.  That being said there are some things that I do not like about the app as well.  My biggest issue is that DraftKings falls short in their promotions and free bonuses.  As far as I can tell they by and large are the least giving casino platform to their players.  This is even more so true when it comes to players that spend large amounts of money.  Another issue I have repeatedly ran into is that if you have a programming/computer glitch that causes you to lose money or not receive your winnings you are probably not going to see any compensation unless you are basically taking video of your screen while you play.  In my experience with the customer service/help personnel, it is almost like management has told them that their software couldn’t possibly be flawed and to assume the player/customer is lying or to just run the customer in circles until they give up.   Whilst this issue is a huge downfall,  some of the other platforms I have delt with are even worse.  Moving back to the positive, the app is overall well programmed and I have experienced fewer glitches/software issues with DraftKings then I have on any other platform.   \nOverall I would say DraftKings is the best gambling platform and if they would spend a more time and money dialing in their current platform instead of focusing on expanding and drawing more people in they could have a flawless online gambling experience.","version":"5.28.0","date":"2025-09-19T00:00:00Z","rating":5,"app_id":1462060332,"username":"Bigmaxx99","title":"Good and bad","country":"US","tags":["customer_support","performance_and_bugs","monetization"],"review_id":13158251980},{"content":"Quick responses from customer service but not all the customer service representative gives you the same answers. I feel like a ping pong ball bouncing around on multiple tables. They tell me that with the withdrawal process I should receive an email with the deposit amount with the last four of my Cc detailed. I told them that DraftKings sends out 3 emails. Reviewed, received and processed. None of those emails have your Cc info listed duh. Different reps tell me that I will receive 2 processed emails which being a customer since last year I never received 2 emails detailing processed withdrawal. I think the reps need more retraining. One tells me that my withdrawal is on hold with DraftKings and the other says it was processed. Mind you when you go into your financial tab all your withdrawals show on hold lol. Even the ones that you received funds from 😂. I work in compliance and before I contact a client I do my research first instead copying and pasting an FAQ response 🤦‍♀️. Yeah my withdrawal shows processed but my bank doesn’t see anything 🤦‍♀️. Typically I get the funds asap but in this case 50 is 50 and I need to have a correct answer. Oh and another thing your app glitches a lot in a middle of a game it says error please reload. Also when playing the casino game where the pot fills if you get this error and reload your pot get emptied 🤦‍♀️. No sense of reporting this because after reading so many reviews seems like nothing has been corrected because I get the same issues. Trust me is not my WiFi or my geolocation. Haven’t played since i encountered these issues.","version":"3.22.0","date":"2022-02-08T00:00:00Z","rating":2,"app_id":1462060332,"username":"rosinestocie","title":"Customer service","country":"US","tags":["performance_and_bugs","service","feature_requests","offline_functionality"],"review_id":8333138193},{"content":"DraftKings Casino: The Undisputed Champion of Online Gaming and Best Online Casino In The US! 💯💯🤑\nDraftKings Casino is not just an online casino, it's a gaming experience that redefines the industry standard. As a seasoned online gambler, I've explored countless platforms, but none have captured my attention or loyalty like DraftKings. From the moment I stepped into their virtual casino, I was greeted with an unparalleled level of excitement and engagement. The game selection is nothing short of extraordinary, catering to every taste and preference. Whether you're a slots enthusiast, a table game aficionado, or prefer the thrill of live dealer action, DraftKings has it all. But it's not just about the quantity of games; it's the quality that truly sets them apart. The graphics are stunning, the gameplay is smooth, and the overall user experience is impeccable. What truly elevates DraftKings above the competition is their unwavering commitment to their players. They understand the true meaning of loyalty and reward their faithful customers in a way that no other casino does. Their rewards program isn't just a gimmick; it's a lifeline for players who might be experiencing a run of bad luck. By giving back to their loyal players, DraftKings is essentially offering a second chance, a fresh opportunity to turn things around. This level of player-centric care is unparalleled in the industry and is a testament to DraftKings' dedication to creating a positive and rewarding gaming environment. I wholeheartedly recommend DraftKings Casino to anyone seeking an unforgettable gaming experience. 5 out of 5 stars!","version":"5.1.1","date":"2024-08-16T00:00:00Z","rating":5,"app_id":1462060332,"username":"TJB144","title":"DraftKings Casino: The Undisputed Champion of Online Gaming and Best Online Casino In The US! 💯💯🤑","country":"US","tags":["game_progression","performance_and_bugs"],"review_id":11618342652}],"related_apps":[{"app_id":1506229470,"app_view_url":"/ios/us/fanduel-inc/app/fanduel-casino-real-money/1506229470/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/59/82/58/59825801-6056-96c9-21cc-870bbb719dd4/AppIcon-0-0-1x_U007emarketing-0-0-0-11-0-0-85-220.png/150x150bb.jpg","name":"FanDuel Casino - Real Money","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":599664829,"publisher_name":"FanDuel, 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