{"game_intel_data":{},"featured_reviews":[{"content":"I use this mainly for the cinema bit. Ive msg them multiple times that Odeon doesn&#39;t work but is still on app (has not worked in a really long time so assume its just for show and they dont deal with odeon anymore) and under Reel cinema Farnham is not listed. They always say its being looked at but never happens. \n\nThe app really needs work in other areas. Website is marginally better. The sections i use make me wonder just how accurate other areas are as the booking parts arent","version":"","date":"2024-03-22T00:00:00Z","rating":2,"app_id":1441772333,"username":"Barneysdad","title":"Needs work","country":"GB","tags":[],"review_id":11072025799},{"content":"The NatWest Premier Black app is an excellent way to access, explore, and register your benefits, and provides everything you need to use each benefit at home or abroad. \n\nIt provides you with an intuitive travel insurance section that links directly with the insurer, where you can see your policy details, obtain emergency help, access the Hospital finder and use the Claims portal.\n\nYou will have to wait for your DragonPass Premier+ membership details to arrive in the post, but they came within a week, and it was straightforward to log in to the DragonPass Premier+ app.\n\nI am sorry that a few people have struggled to sign up, log in, and use the app. It does appear, however, that many people have far too little patience. \n\nThe NatWest Premier website provides customer service contact details, including a dedicated telephone number and email address. \n\nIf you are unable to log in to your account on the Premier Black app, you are the one responsible for the information you provided when you registered. NatWest haven’t randomly sent gremlins into your account settings to frustrate you for their amusement. \n\nTake some responsibility and don’t keep logging in unsuccessfully like a numpty, or you will, rightly, get locked out. Telephone the Premier 24 team, 24/7—simples!","version":"1.41.0","date":"2026-01-12T00:00:00Z","rating":5,"app_id":1441772333,"username":"Andrew Carrington","title":"Easy Set-up. Initiative Access to Benefits","country":"GB","tags":["customer_support","login","service"],"review_id":13624541600},{"content":"Congratulations! You have progressed from the previous review of ‘almost hopeless’ to now ‘completely hopeless’!\nIt is impossible to register or access the app. Just going round in circles of resetting my password and being told it is wrong or I am not registered! Try registering just to be told I am already registered! Not what I expect for an account with a monthly fee. I am sure I will get the typical response everyone else has received to their review WHICH IS NO USE WHATSOEVER!! Don’t give an empty apology, get it working instead! Why can’t you be more like American Express? They add value to their customers.","version":"1.39.0","date":"2025-09-14T00:00:00Z","rating":1,"app_id":1441772333,"username":"smithy600","title":"Completely hopeless","country":"GB","tags":["customer_support","login","service"],"review_id":13136757426}],"related_apps":[{"app_id":1411976870,"app_view_url":"/ios/gb/mettle-ventures-limited/app/mettle-business-bank-account/1411976870/","country":"GB","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/77/35/78/77357827-f30b-9330-7d80-4f6ec7155d53/AppIcon-0-0-1x_U007ephone-0-1-85-220.png/150x150bb.jpg","name":"Mettle business bank account","os":"ios","price":{"currency":"GBP","value":0,"string_value":"£0.00","subunit_to_unit":100},"publisher_id":1411976869,"publisher_name":"Mettle Ventures Limited","publisher_profile_url":"/publisher/ios/1411976869","rating":4.888307491982349,"rating_breakdown":[169,50,475,2856,37921],"rating_count":41471},{"app_id":1295749750,"app_view_url":"/ios/gb/aviva-plc/app/aviva-digital-gp/1295749750/","country":"GB","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/22/d9/98/22d998f7-3145-5dda-a391-3aa9364bc8f5/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/150x150bb.jpg","name":"Aviva Digital GP","os":"ios","price":{"currency":"GBP","value":0,"string_value":"£0.00","subunit_to_unit":100},"publisher_id":404523281,"publisher_name":"Aviva PLC","publisher_profile_url":"/publisher/ios/404523281","rating":4.787672230475691,"rating_breakdown":[791,155,545,2570,30268],"rating_count":34329},{"app_id":434714838,"app_view_url":"/ios/gb/interactive-investor-holdings-limited/app/interactive-investor-ii/434714838/","country":"GB","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/93/86/09/9386094a-40fa-1731-8981-f50c72e0000d/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/150x150bb.jpg","name":"interactive investor (ii)","os":"ios","price":{"currency":"GBP","value":0,"string_value":"£0.00","subunit_to_unit":100},"publisher_id":871752911,"publisher_name":"Interactive Investor Holdings Limited","publisher_profile_url":"/publisher/ios/871752911","rating":4.564770366124526,"rating_breakdown":[1059,377,1206,4370,20902],"rating_count":27914},{"app_id":557882383,"app_view_url":"/ios/gb/aj-bell/app/aj-bell/557882383/","country":"GB","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/dd/c6/b5/ddc6b5f1-4788-9d09-614e-541b3c880c45/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/150x150bb.jpg","name":"AJ Bell","os":"ios","price":{"currency":"GBP","value":0,"string_value":"£0.00","subunit_to_unit":100},"publisher_id":557882386,"publisher_name":"AJ Bell","publisher_profile_url":"/publisher/ios/557882386","rating":4.729005235602094,"rating_breakdown":[347,153,546,2237,15817],"rating_count":19100},{"app_id":1608216081,"app_view_url":"/ios/gb/st-james-s-place/app/sjp/1608216081/","country":"GB","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/95/ea/9b/95ea9b04-f4eb-d752-ad52-e994a2aeb9ec/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/150x150bb.jpg","name":"SJP","os":"ios","price":{"currency":"GBP","value":0,"string_value":"£0.00","subunit_to_unit":100},"publisher_id":1603646084,"publisher_name":"St. James's Place","publisher_profile_url":"/publisher/ios/1603646084","rating":2.58177570093458,"rating_breakdown":[213,43,19,16,137],"rating_count":428},{"app_id":1571286003,"app_view_url":"/ios/gb/quilter-business-services-limited/app/quilter/1571286003/","country":"GB","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/a3/dd/73/a3dd732a-44ab-8ad0-5c51-fb7ef11f3b79/AppIcon-0-1x_U007ephone-0-1-85-220-0.png/150x150bb.jpg","name":"Quilter","os":"ios","price":{"currency":"GBP","value":0,"string_value":"£0.00","subunit_to_unit":100},"publisher_id":516027961,"publisher_name":"Quilter Business Services Limited","publisher_profile_url":"/publisher/ios/516027961","rating":4.804154116465863,"rating_breakdown":[69,41,384,5075,26303],"rating_count":31872},{"app_id":1556211953,"app_view_url":"/ios/gb/monument-bank-limited/app/monument-bank/1556211953/","country":"GB","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/10/10/23/101023d5-86fd-8bc8-d3cf-b59074049eb4/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/150x150bb.jpg","name":"Monument Bank","os":"ios","price":{"currency":"GBP","value":0,"string_value":"£0.00","subunit_to_unit":100},"publisher_id":1556211955,"publisher_name":"Monument Bank Limited","publisher_profile_url":"/publisher/ios/1556211955","rating":4.919413641197023,"rating_breakdown":[35,6,52,799,12274],"rating_count":13166},{"app_id":1534159074,"app_view_url":"/ios/gb/coutts-company/app/coutts/1534159074/","country":"GB","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/dd/bd/b7/ddbdb72c-6b7e-1d96-5033-8dee1bf82b57/AppIcon-0-0-1x_U007emarketing-0-9-0-85-220.png/150x150bb.jpg","name":"Coutts","os":"ios","price":{"currency":"GBP","value":0,"string_value":"£0.00","subunit_to_unit":100},"publisher_id":570181480,"publisher_name":"COUTTS & COMPANY","publisher_profile_url":"/publisher/ios/570181480","rating":4.365797896662095,"rating_breakdown":[234,61,45,178,1669],"rating_count":2187},{"app_id":1485392755,"app_view_url":"/ios/gb/investec-ltd/app/investec-uk/1485392755/","country":"GB","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/5c/4b/d9/5c4bd938-0c32-5dfd-5dbf-34c413340d86/AppIcon-0-0-1x_U007epad-0-9-0-85-220.png/150x150bb.jpg","name":"Investec UK","os":"ios","price":{"currency":"GBP","value":0,"string_value":"£0.00","subunit_to_unit":100},"publisher_id":603019726,"publisher_name":"Investec Ltd","publisher_profile_url":"/publisher/ios/603019726","rating":3.230769230769231,"rating_breakdown":[4,0,3,1,5],"rating_count":13},{"app_id":1474639589,"app_view_url":"/ios/gb/natwest-group-plc/app/rbs-premier-black/1474639589/","country":"GB","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/89/cd/97/89cd978c-a2e0-9150-96b6-380f13580059/AppIcon-0-0-1x_U007emarketing-0-6-0-0-85-220.jpeg/150x150bb.jpg","name":"RBS Premier Black","os":"ios","price":{"currency":"GBP","value":0,"string_value":"£0.00","subunit_to_unit":100},"publisher_id":479351816,"publisher_name":"NatWest Group plc","publisher_profile_url":"/publisher/ios/479351816","rating":2.235294117647059,"rating_breakdown":[20,2,3,2,7],"rating_count":34}],"top_in_app_purchases":{},"versions":[{"date":1768867200000,"value":"1.42.0"},{"date":1762992000000,"value":"1.41.0"},{"date":1759795200000,"value":"1.40.0"},{"date":1756771200000,"value":"1.39.0"},{"date":1753747200000,"value":"1.38.0"},{"date":1750896000000,"value":"1.37.0"},{"date":1749513600000,"value":"1.36.0"},{"date":1747872000000,"value":"1.35.0"},{"date":1745452800000,"value":"1.34.0"},{"date":1741651200000,"value":"1.33.0.0"},{"date":1738800000000,"value":"1.32.0"},{"date":1737590400000,"value":"1.31.0"},{"date":1734393600000,"value":"1.30.0"},{"date":1733356800000,"value":"1.29.0"},{"date":1729814400000,"value":"1.28.0"},{"date":1727913600000,"value":"1.27.0"},{"date":1725321600000,"value":"1.26.0"},{"date":1719878400000,"value":"1.25.0"},{"date":1714435200000,"value":"1.24.0"},{"date":1712707200000,"value":"1.23.0"},{"date":1709251200000,"value":"1.22.0"},{"date":1706745600000,"value":"1.21.0"},{"date":1701820800000,"value":"1.20.0"},{"date":1700524800000,"value":"1.19.0"},{"date":1690243200000,"value":"1.18.0"},{"date":1684972800000,"value":"1.17.0"},{"date":1681948800000,"value":"1.16.0"},{"date":1679529600000,"value":"1.15.0"},{"date":1674086400000,"value":"1.14.0"},{"date":1670457600000,"value":"1.13.0"},{"date":1666828800000,"value":"1.12.0"},{"date":1663804800000,"value":"1.11.0"},{"date":1660780800000,"value":"1.10.0"},{"date":1658361600000,"value":"1.9.0"},{"date":1655942400000,"value":"1.8.0"},{"date":1652918400000,"value":"1.7.0"},{"date":1650499200000,"value":"1.6.0"},{"date":1646179200000,"value":"1.5.6"},{"date":1643068800000,"value":"1.5.5"},{"date":1637712000000,"value":"1.5.4"},{"date":1630972800000,"value":"1.5.3"},{"date":1625616000000,"value":"1.5.2"},{"date":1615334400000,"value":"1.5.1"},{"date":1612483200000,"value":"1.5.0"},{"date":1604361600000,"value":"1.4.2"},{"date":1593388800000,"value":"1.4.1"},{"date":1592956800000,"value":"1.4.0"},{"date":1581638400000,"value":"1.3.0"},{"date":1571270400000,"value":"1.2.1"},{"date":1570060800000,"value":"1.2.0"},{"date":1562544000000,"value":"1.1.0"},{"date":1559692800000,"value":"1.0.2"},{"date":1548633600000,"value":"1.0.1"},{"date":1544400000000,"value":"1.0.0"}],"feature_graphic":null,"screenshots":{"iphone":["https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/90/ec/dd/90ecddbe-f856-ef35-aca9-2c4e4ccd9202/444f7ac8-5862-4901-881b-b5c4dc62bbe5_1_HOME.png/1290x2796bb.png","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/06/94/c8/0694c8f0-aacd-40c7-8f06-0c0c402aa021/0e5e00f4-baeb-42da-807e-96d8d6fb6a67_2_TICKETS.png/1290x2796bb.png","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/40/55/60/4055605e-fcb6-10cf-0dae-8a3062355957/7a53b0aa-ea54-4c99-a82b-9550025db0c8_3_PHONE_INSURANCE.png/1290x2796bb.png","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/37/35/ca/3735ca54-cca2-7fbb-2055-00abb3a4dbe6/3ac82dcd-f0a0-4028-991a-48a6872d1e1a_4_AIRPORT_LOUNGE.png/1290x2796bb.png","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/98/b9/82/98b982b5-6389-e0fa-6ee1-cb88276ba477/695dc890-1ef6-401b-a3a6-3c7d559f9607_5_BREAKDOWN_COVER.png/1290x2796bb.png","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/87/1f/23/871f2319-de86-f378-ef87-a2aa9a704b46/5cebe867-bbca-484a-9534-3c89bc9c628a_6_HOME_EMERGENCY.png/1290x2796bb.png"],"ipad":[],"iwatch":[],"imessage_iphone":[],"imessage_ipad":[]},"trailers":{"iphone":{},"ipad":{}},"active":true,"advertised_on_any_network":{"name":"Advertised on Any Network","custom_fields_filter_id":{"errors":["Invalid params values: [nil], name: \"Advertised on Any Network\""]}},"categories":[{"name":"Finance","id":6015}],"content_rating":"4+","description":{"full_description":"The NatWest Premier app provides quick and easy access to your Black account benefits.<br><br>Lifestyle and Leisure<br>You can purchase discounted eCodes for the latest cinema blockbuster, as well book and earn cashback on tickets for live events.<br><br>Protection and Insurance<br>Register and manage mobile phones, as well as view existing and historic Mobile Phone Insurance claims all within the app. You also have quick and easy access to the AA Car Breakdown app as well as being able to raise a Home Emergency assistance requests when you need it most.","app_summary":"'NatWest Premier Black', published by a United Kingdom-based company. The app was last updated on 20 January 2026. Released in United Kingdom on 10 December 2018 and globally on 10 December 2018. 'NatWest Premier Black' belongs to the 'Finance' category maintaining a content rating of '4+'. Last month's estimates were < 5k downloads. The app is available in United Kingdom, Spain, and Switzerland but not being advertised actively. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","subtitle":"","promo_text":""},"has_in_app_purchases":false,"installs":null,"language":"EN","support_url":"https://personal.natwest.com/premier-banking/products/current-accounts/existing-customers/natwest-premier-black-app.html","top_countries":["GB","ES","CH"],"valid_countries":["CH","ES","FR","GB","IN","US"],"available_countries":["US","FR","GB","IN","ES","CH"],"pre_order_countries":[],"website_url":null,"app_id":1441772333,"app_view_url":"/ios/gb/national-westminster-bank-plc/app/natwest-premier-black/1441772333/","country":"GB","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/c4/92/cc/c492cc68-978a-911a-a4dc-1250000e34fe/AppIcon-0-0-1x_U007emarketing-0-6-0-0-85-220.jpeg/150x150bb.jpg","name":"NatWest Premier Black","os":"ios","price":{"currency":"GBP","value":0,"string_value":"£0.00","subunit_to_unit":100},"publisher_id":990584386,"publisher_name":"National Westminster Bank plc","publisher_profile_url":"/publisher/ios/990584386","rating":2.347619047619048,"rating_breakdown":[119,15,10,16,50],"rating_count":210,"country_release_date":1544449453000,"current_version":"1.42.0","file_size":36915200,"first_released_in":["US","FR","GB","IN","ES","CH"],"minimum_os_version":"12.4","publisher_country":"United Kingdom","recent_release_date":1768867200000,"release_date":1544449453000,"release_status":"REGIONAL_RELEASE","supported_languages":["EN"],"worldwide_release_date":1544400000000,"store_removal_date":null,"cohort_id":null,"worldwide_last_month_revenue":{"unit":"cent","type":"currency","currency":"USD","value":100000},"worldwide_last_month_downloads":{"unit":"unit","type":"integer","value":1000},"category_rankings":{"app_id":1441772333,"country":"GB","ipad":{"top_free":null,"top_grossing":null,"top_paid":null},"iphone":{"top_free":null,"top_grossing":null,"top_paid":null}}}