{"game_intel_data":{},"featured_reviews":[{"content":"I bought a luxe product but unfortunately size wasn’t correct and the next size wasn’t available. Noone would create return for the product but kept twilight me the same thing that your size isn’t available. Akshay was the 5th agent I talked but he understood the problem well and helped me out. 5 star for his help!!","version":"2.1.5","date":"2022-03-05T00:00:00Z","rating":5,"app_id":1439872423,"username":"DrSSPandey","title":"Akshay in customer service did a great job in helping me return the product","country":"US","tags":["performance_and_bugs"],"review_id":8422975718},{"content":"My worst experience with Nykaa. This was my first time trying it (only because the sizes were not available at Myntra). I ordered 5 products which were sent in 2 packages. I received 1 package which had invoice saying 3 products inside but I got only one, the other two were missing. I couldn’t contact the customer service as the chat is available only from 10am -6pm. So I waited and contacted CS next morning. I explained the situation to the CS person and shared invoice and the product picture which I received. She insisted on the product tag picture. I was not at home but managed to get that too. Then she said, She has raised the ticket and I’ll get a call in next 24-48 hrs. Thankfully, I asked her the ticket no. and she shared because I didn’t receive any email or message regarding the ticket raised (such a big loop hole). Today, I contacted CS again (exactly after 24 hrs), and the person asked me to give 24 hrs more as they are investigating. Nykaa Fashion, you guys don’t have the expertise in this I guess. You need to understand customer service is the key. Such mistakes happen in this industry but the main thing is what kind of customer experience you are giving. You can keep investigating the problem- who caused it, why it happened but why I should suffer? Never coming back to Nykaa Fashion and I don’t recommend it at all. \n\nThe other products (from 2nd package) were not at all what they looked like on their app. The colors were dull in real and few details were not shown in the pictures. So don’t go by the pictures","version":"2.2.4","date":"2022-06-04T00:00:00Z","rating":1,"app_id":1439872423,"username":"Nysha_S","title":"This review is not for app but the company","country":"US","tags":["performance_and_bugs","service","feature_requests"],"review_id":8739128485},{"content":"I had my card info stolen and purchases were made to Nykaa fashion . I’ve had the hardest time trying to get anyone on the phone and when I did get someone the problem wasn’t resolved. Being that I didn’t have an order number I couldn’t locate what was purchased . They couldn’t give me any information or and promises if I could get my money back . I wanted the items cancelled and also the shipping information to were it was going .. I have yet to receive any help and I’ve been calling daily , my bank is investigating as well but I think theirCustomer service should be aware that people are getting scammed and won’t be able to receive a refund","version":"2.4.3","date":"2023-01-03T00:00:00Z","rating":1,"app_id":1439872423,"username":"gferg365","title":"Not happy","country":"US","tags":["performance_and_bugs","accessibility","payment"],"review_id":9467273257}],"related_apps":[{"app_id":1281494666,"app_view_url":"/ios/us/tata-unistore-limited/app/tata-cliq-luxury-shopping-app/1281494666/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/21/5c/85/215c8549-e00f-f1c4-2af9-10879f5b6714/AppIcon-0-0-1x_U007emarketing-0-11-0-sRGB-85-220.png/150x150bb.jpg","name":"Tata CLiQ Luxury Shopping App","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":1101619384,"publisher_name":"Tata Unistore Limited","publisher_profile_url":"/publisher/ios/1101619384","rating":4.768996960486322,"rating_breakdown":[14,3,10,67,564],"rating_count":658},{"app_id":1101619385,"app_view_url":"/ios/us/tata-unistore-limited/app/tata-cliq-fashion-shopping/1101619385/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/bf/ea/4c/bfea4cc3-df3e-9724-06c6-342c090d7310/AppIcon-0-0-1x_U007ephone-0-1-0-85-220.png/150x150bb.jpg","name":"Tata CLiQ Fashion Shopping","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":1101619384,"publisher_name":"Tata Unistore Limited","publisher_profile_url":"/publisher/ios/1101619384","rating":4.597755463673952,"rating_breakdown":[46,13,72,314,1248],"rating_count":1693},{"app_id":6476902707,"app_view_url":"/ios/us/envogue-styles-global-llp/app/savana-uk-fashion/6476902707/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/54/b2/72/54b272af-1dcd-31ff-ac8c-499b9ba821f2/Assets_savana-0-0-1x_U007ephone-0-1-0-85-220.png/150x150bb.jpg","name":"Savana - UK Fashion","os":"ios","price":{"currency":"INR","value":0,"string_value":"₹0.00","subunit_to_unit":100},"publisher_id":1766904981,"publisher_name":"ENVOGUE STYLES GLOBAL LLP","publisher_profile_url":"/publisher/ios/1766904981","rating":4.804347826086956,"rating_breakdown":[0,1,0,6,39],"rating_count":46},{"app_id":1536381692,"app_view_url":"/ios/us/binary-web-solutions-i-pvt-ltd/app/westside/1536381692/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/fd/4d/d0/fd4dd0e0-8b40-0ab5-a63b-1e11229b2b7f/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/150x150bb.jpg","name":"Westside","os":"ios","price":{"currency":"INR","value":0,"string_value":"₹0.00","subunit_to_unit":100},"publisher_id":472349256,"publisher_name":"Binary Web Solutions (I) Pvt. 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Your one-stop destination to luxurious shopping, Nykaa Fashion App offers you curated clothing and accessories collections!<br>With the Nykaa online fashion shopping app, discover the most iconic brands online. Enjoy the ease of being able to browse and buy from anywhere at any point in time with the Nykaa shopping app. Get products delivered at your doorstep, shop from our made-to-order range and get apparels made exclusively for you, enjoy easy exchange and return policy for many styles online, get notified for seasonal promotions, sales and surprise discounts on designer apparels, all at Nykaa Fashion online store.<br><br>Nykaa Fashion Online Shopping App offers:-<br>With 250+ renowned and emerging brands across clothing apparels, jewellery, footwear, lingerie, etc. Nykaa Fashion online shopping app offers you a curated edit of your favourite styles in contemporary and ethnic fashion that are 100% authentic and are directly scoured from the brands!<br><br>Ethnic wear collections<br>Come indulge in a variety of ethnic wear collections at Nykaa Fashion, the best ethnic wear shopping app for women. From wedding lehengas to sarees, kurtas to dresses, gowns to salwars sets to trousers and palazzo pants, you can find it all at our online fashion store. Trust us when it comes to designer ethnic collections for women online shopping apps as we are one of the best online shopping apps in India.<br><br>Contemporary wear collections<br>When you shop at Nykaa Fashion, one of the best clothing apps, you never have to crib about low varieties and same old stuff at overpriced rates. Get the best of women’s fashion online, by Label Ritu Kumar, AND, Global Desi, Alaya by Stage3, AM:PM, Varun Bahl and many more only at Nykaa Fashion App. And what’s even more exciting is that you can get these collections at amazing prices, while the offers and sales seasons go live on Nykaa Fashion, the best shopping app for IOS.<br><br>Jewellery collections<br>From ethnic jewellery to fashion jewellery, you can now surf it all effortlessly with the Nykaa Fashion app, the best online jewellery shopping app in India. With fresh collections being updated every week on the app, get your hands on the latest designer jewellery pieces from brands like Tribe by Amrapali, Misho, Pipa Bella, SIA, Studio Kassa, Zohra, and many more at Nykaa Fashion.<br><br>Footwear collection<br>The best ladies footwear app online, Nykaa Fashion brings your both ethnic as well as contemporary footwear collections varying across different styles and trends. 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