{"game_intel_data":{},"featured_reviews":[{"content":"The App itself is clear and easy to manage. Orders are displayed clearly with all information you need ahead. Working with Deliveroo is fun. The App’s navigation is poor in comparison with Uber Eats, you need to use other navigation. Also, 10-15% of all customer meetings points are inaccurate, which is hard to manage at night or with addresses without a number. There is no easy chat with customer service regarding non urgent questions, the App directs to FAQ which is less than useless in matters that you need answered. Urgent questions about current orders are answered swiftly, which is much better in comparison to Uber Eats. Neither App has a good non urgent response team. Work is super flexible and allows you to work anywhere at anytime without any restrictions. It would be great to see other areas while still delivering. Currently, you have to manually switch to other areas to see if they are busy. It is superior though to Uber Eats which doesn’t show any info.","version":"","date":"2022-09-26T00:00:00Z","rating":4,"app_id":1438758758,"username":"Andy Przybysz","title":"Good but could be better","country":"GB","tags":["service","accessibility","feature_requests"],"review_id":9123368533},{"content":"Is amazing on this company how quick they are available when you are making them money. When there is issue with your account is an authentic circus. Been unable to go online for over 4 weeks, the loss of earnings the constant battle  of emails back and forward the repetition of explanation in regard to issue it is a real struggle but is most evident of all of this is THE COMPLETE DISRREGARD CARE AND VALUE GIVEN TO DRIVERS WHEN THEY ARE NOT MAKING PROFIT TO DELIVEROO IS ALMOST CRIMINAL!\nIt took over two weeks to reply to my email( yes that’s right they don’t have phone number to dealt with driver system issues, that’s reserved for when you providing profit to companie only), when finally got reply I don’t if was just bad luck or everyone is as but got Nina the most unprofessional incompetent and spiteful person that ever worked on customer service. It took 5 emails explaining over and over the issue, she just works Wednesdays and Saturdays (very helpful), only provided the link last week after I file former complain, out of spite she dosent reply to my emails I can’t request someone else to dealt with my problem. Now a after submitting the evidence (6 times via email) on app they don’t validate, a week and counting to validated a passport check 👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻\nDo they care about my situation? How much have been struggling with lake of earnings? The fact have been with them for over 6 years?\nAbsolutely not, the only time YOUR VALUABLE TO DELIVEROO IS WHEN YOU DOING A DELIVERY AND YOU CANT FIND THE DOOR, THERE YES THEY WILL HELP YOU, PHONE LINE ALWAYS READY WHEN YOU MAKING PROFIT!","version":"25.23.0","date":"2025-08-29T00:00:00Z","rating":1,"app_id":1438758758,"username":"WhoCaresD1","title":"Shameful 0Stars","country":"GB","tags":["customer_support","service","payment"],"review_id":13075325723},{"content":"Expect to set for hours and hours and getting paid less than the minimum wage I worked for this company for two years they exploit un skilled workers here in the UK and they keep paying less money for you and when you write them they say simply you have the right to reject the order! Which means you can take this order for £3 or reject it and get nothing!\nOther problem expect to be send to a closed restaurant and not getting paid for your petrol even if you drive your car or bike for 6 miles and when you call them they say oh sorry we can not pay you for this order please go to our website and fill a form and you will get paid and guess what if you fill that form you are wasting your time because someone live in asia will answer your email and say this could be frustrating we cannot pay you for this order. \nFind a real job and leave this ripoff.","version":"20.04.24","date":"2020-05-06T00:00:00Z","rating":2,"app_id":1438758758,"username":"Taha999bbvv","title":"Think twice before you work for the 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