{"game_intel_data":{},"featured_reviews":[{"content":"Shout out to Bibek for by far the most efficient resolution I have ever had with a credit card company!!! \nVery very impressive!  You made my day!!! Thank you so much!!!!  I value this kind of service. \n\nMy issue was I thought I lost my card so I emailed latitude support. Was thinking Mybe it would take another day or so to get a response just like what I had when I requested for my name change… that process took a while I even have to follow up. \n\nbut  this, I was happy and impress that After 2 hours I got a call and my request was actioned.\n\nAfter work , I checked my mail and the card was actually there. I found the card .. \nI was disheartened, because I already requested for the card to be blocked/cancelled but I thought I will try.. \nI know it’s not possible due to my experience with commonwealth bank and Citibank but i thought I give it a shot to request for it to be unblocked/un- cancelled.  \n\nAfter just an hour,  after 5pm.. I didn’t expect to get a response because that’s 99% the situation every time I inquire online or have a request be it a bank or an online retail. \n\nViola!!! Bibek made it possible!!! He rectified my problem!!! How amazing is that. Now I can use my card and buy the item that I really really wanted. \n\nOnce again THANK YOU VERY MUCH BIBEK!   \nYou made having Latitude gem visa a breeze !!\nYou make life easy for us!  \n\nKeep up the awesome work!   We need more like you in financial /banking /credit card industry. \n\nSincerely,\n\nAnna Fontana","version":"1.77","date":"2022-09-14T00:00:00Z","rating":5,"app_id":1373059866,"username":"anatolian shepherd","title":"The quickest respond /solution hassle free  with my new card","country":"AU","tags":["performance_and_bugs","feature_requests","payment"],"review_id":9083393417},{"content":"Logging in on the app isn’t even hit & miss, I’m lucky if I can log in every 10-15 attempts! Sometimes I have to try a few times a day for up to 3-4 days. I haven’t had any problems with apps (so far) except this! I’ve tried 3 times this morning, 4 times yesterday and a few times the day before! Why? Apple refer me to the developer, which is what I expected to hear, so here I am 2+yrs since getting this app and having the same problem it’s always had. This is only my second review and I’m wondering why I haven’t reviewed this a long time ago but after putting up with your useless call centre staff and attempting to log in to check transactions and pay YOU money, leaving a review seems the only option you’ve left me.\nFace recognition (when the app finally gets me there) looks like it’s going to work but after a few seconds takes me to a log in page, which does nothing but makes the app look like it’s doing something, but opens the log in page again. So I click face recognition and it does the same thing! \nConsidering you’re a financial institution, I’d have thought you would be aware of this issue, as it’s never changed in 2yrs. Reading some of the other reviews, I’ve had the same and similar issues as theirs but my main gripe with this app is I CANT LOG IN!! Please, consider paying someone to use this app like a customer, make a list of all the issues (if they can even log in) and fix them so the app actually works.","version":"1.83","date":"2022-12-18T00:00:00Z","rating":1,"app_id":1373059866,"username":"alexandanj","title":"Can’t log in! Useless!","country":"AU","tags":["sound_and_music","performance_and_bugs","login","monetization"],"review_id":9410669023},{"content":"This app, when fully working, is great to use as well as easement to do several things for your card in a flash, whether it be disable it, change the pin for security or even order a new card or card number. During these tough times today, it’s great to have up to 2 years interest free on things when needed and be able to pay it off at your comfort. You’re also able to make extra repayments whenever the time suits you now, unlike the old method, which was literally a once a week payment. You can also choose which transaction you which to apply each payment to, I.E. if you wish to pay something down/off, go for it!!! 😀👍😎","version":"1.81","date":"2022-10-26T00:00:00Z","rating":5,"app_id":1373059866,"username":"Techpodcaster","title":"A much improved update to the old method… 😀😉👍","country":"AU","tags":["user_data_and_privacy","monetization"],"review_id":9223548126}],"related_apps":[{"app_id":1411824359,"app_view_url":"/ios/au/zip-co/app/zip-shop-now-pay-later/1411824359/","country":"AU","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/fa/6a/13/fa6a13a3-54e2-3ec2-05b9-8f8736619f37/AppIcon-0-0-1x_U007epad-0-1-85-220.png/150x150bb.jpg","name":"Zip - Shop Now, Pay 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We’re always listening to your feedback and building the app around what matters to you.<br><br>Credit card features currently include:<br>• Access accounts with Touch ID or Face ID<br>• Add your card to your Apple wallet<br>• Temporarily lock your card<br>• Fast access to all balances<br>• View your statements<br>• Check payment due date<br>• View all transaction information<br>• View and change personal details<br>• Activate your new card<br>• Set or change card PIN<br>• Set up direct debit (Australia only)<br>• Pay by bank transfer (Australia only)<br>• Request a refund (Australia only)<br>• Request a letter<br>• Request account closure<br>• Create a balance transfer<br>• Receive push notifications<br>• Track your spending<br>• Split your credit limit (eligible customers only)<br>• Add an additional card holder<br>• Click to pay<br><br>Other app features:<br>• View our latest promotions<br>• In app messaging<br>• Receive digital letters <br>• Enhanced secure login <br>• Enhanced homepage<br>• Spend Tracker (Latitude 28 Degrees Global Platinum Mastercard - New customers only) <br>• Rewards with offers, discounts and perks<br><br>You can view all the products below from your Latitude App:<br>Australia products:<br>• Latitude Gem Visa<br>• Latitude GO Mastercard & GO Platinum Mastercard<br>• Apple Financial Services (AFS) CreditLine<br>• Latitude 28 Degrees Global Platinum Mastercard<br>• Latitude Low Rate Mastercard<br>• Latitude Infinity Rewards Visa<br>• David Jones Premiere, Prestige and Icon Mastercard<br>• Latitude Eco Mastercard<br>• Latitude Mastercard<br>• Care Credit<br>• CreditLine<br>• Buyer's Edge<br>Gem Finance New Zealand products:<br>• Gem Visa<br>• Gem Essentials<br>• Gem CreditLine","app_summary":"'Latitude App', published by a Australia-based company. The app was last updated on 17 June 2026. Released in Australia on 29 October 2018 and globally on 22 November 2018. 'Latitude App' belongs to the 'Finance' category maintaining a content rating of '4+'. In Australia, 'Latitude App' ranked 34th on the 'Top Free iPhone Apps' chart in the 'Finance' category. Last month's estimates were 10k downloads. The app is available in Australia, New Zealand, and India and being advertised actively. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","subtitle":"Simple, safe, secure","promo_text":""},"has_in_app_purchases":false,"installs":null,"language":"EN","support_url":"https://www.latitudefinancial.com.au/mobile-app/","top_countries":["AU","NZ","IN"],"valid_countries":["AE","AU","CA","DE","ES","FR","GB","GR","HK","ID","IE","IN","IT","JP","NL","NZ","PH","TH","US","VN"],"available_countries":["NZ","AU","US","CN","FR","IT","JP","IN","ID","IE","MY","NL","SG","VN","CA","DE","GB","GR","HK","PH","ES","TH","AE"],"pre_order_countries":[],"website_url":"https://www.latitudefinancial.com.au/mobile-app/","app_id":1373059866,"app_view_url":"/ios/au/latitude-financial-services-australia-holdings-pty-ltd/app/latitude-app/1373059866/","country":"AU","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/08/e8/34/08e8341a-f7df-394a-5d75-017f79d9c7d1/AppIcon-0-0-1x_U007ephone-0-1-0-sRGB-85-220.png/150x150bb.jpg","name":"Latitude App","os":"ios","price":{"currency":"AUD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":1098018094,"publisher_name":"Latitude Financial Services Australia Holdings Pty Ltd","publisher_profile_url":"/publisher/ios/1098018094","rating":4.76276713601601,"rating_breakdown":[1064,468,3016,14861,92519],"rating_count":111928,"country_release_date":1540771200000,"current_version":"3.9","file_size":202957824,"first_released_in":["NZ"],"minimum_os_version":"16","publisher_country":"Australia","recent_release_date":1781654400000,"release_date":1542912344000,"release_status":"REGIONAL_RELEASE","supported_languages":["EN"],"worldwide_release_date":1542844800000,"store_removal_date":null,"cohort_id":null,"worldwide_last_month_revenue":{"unit":"cent","type":"currency","currency":"USD","value":100000},"worldwide_last_month_downloads":{"unit":"unit","type":"integer","value":10000},"category_rankings":{"app_id":1373059866,"country":"AU","ipad":{"top_free":null,"top_grossing":null,"top_paid":null},"iphone":{"top_free":{"all_categories":null,"primary_categories":[{"6015":33}],"sub_categories":[]},"top_grossing":null,"top_paid":null}}}