{"game_intel_data":{},"featured_reviews":[{"content":"This review is to express my gratitude to your wonderful staff in Adana. My sister was in a coma at Mersin Toros Hospital, and it was possibly the last time my teenage daughter would see her aunt alive. Unfortunately, her flight was canceled, causing her to miss her connecting flight to the USA from Istanbul. Being a minor, she couldn't travel alone to Istanbul to spend the night at a hotel. Thankfully, your associate Filiz stepped in to reschedule my daughter's flight. She was incredibly kind and empathetic towards our situation. She contacted her manager, Ilker Şıvgın, who went above and beyond by arranging a room for us at the Anemon Hotel in Adana and providing round-trip transportation from the hotel to the airport. My daughter safely made it to Istanbul and then to her final destination in Boston. As I rushed to the hospital after ensuring my daughter's departure, I received the devastating news of my sister's passing. I am profoundly grateful for the support from Ilker Şıvgın and Filiz during this incredibly difficult time. Their help was invaluable.","version":"1.34.4","date":"2024-05-04T00:00:00Z","rating":5,"app_id":1283414961,"username":"semasker","title":"Big help from Manager of ADANA Sakirpasa THY","country":"US","tags":["accessibility","social_and_community","monetization"],"review_id":11230819294},{"content":"The app is pretty useless and the website is not any better. I try to check in online for a flight but it keeps asking me to update my profile first. When I try to update my address in the profile and enter Washington state, where I live, a drop down list is populated among which to choose the city name from and Seattle is not even in the list! There are tiny little towns or even cities that may or may not be in WA state but the largest city of WA, i.e., Seattle is missing. One wonders what kind of database they pull their information from. The planes in your fleet (Boeing) are manufactured in Washington state and you don’t even have the largest city in WA listed! It’s also not possible to type in the city name manually so if it’s not in the drop down list, you’re out of luck and can’t update your profile (this is same regardless of you use the app or website). The app will still let you go through the check in process sometimes without having to update the profile info (hit and miss) but then will error out after entering in all the information. Sometimes you’ll have to complete check-in in the website (if it works) but that also fails most of the time. Even when it says the check-in was completed, it won’t let you download the mobile boarding pass. It’ll just wait and hang without even giving an error. They need to hire some serious/professional app and web developers and user experience team to write both the app and website from scratch. At their current state, one wonders whether these were developed by some THY manager’s teenage kid.","version":"1.8.3","date":"2019-12-31T00:00:00Z","rating":1,"app_id":1283414961,"username":"Dr. KK","title":"Horrible app and website","country":"US","tags":["performance_and_bugs","social_and_community","feature_requests","updates_and_maintenance"],"review_id":5342371724},{"content":"I lost a very important business for distributions and sales representative services, lost cost around 20K because Turkish Airlines just cancelled my flight, the Turkish Airlines flight number 1029 in April the 30th. from US to Bulgaria. After 5 hours spent in the phone calling several times for help we notice that some technical problem was facing T.A. However NO body at Turkish Airlines did care for us and just transferred my calls to different departments but no any real help. My wife and me were forced by the circumstances to accept a new traveling date but we lose 20K and the business anyway. Also we arranged for transportation to the Airport already for the original day and we lost that money too. We had to stay at hotel and spent money until finally get a flight. No body told me sorry for the inconvenience, or ways to be reimbursed or compensated. A rep from Turkish Airlines told me “no sense to claim back for it because Turkish Airlines will give you NO any compensation” to you not anyone. I understand now that there is a normal practice NOT to take care customers. Sorry but you are at your own when doing business with Turkish Airlines. not recommended this airline for you or anyone that look for serious and formal service. Your money in not valuable, not worth at TA. I will not recommend this company nor use anymore.","version":"1.4.1","date":"2019-05-01T00:00:00Z","rating":1,"app_id":1283414961,"username":"chalovska","title":"I lost a very important business because cancelled Turkish Airlines flight 1029","country":"US","tags":["performance_and_bugs","monetization"],"review_id":4083678781}],"related_apps":[{"app_id":583348801,"app_view_url":"/ios/us/wizz-air-hungary-zrt/app/wizz-air-book-flights/583348801/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/29/6c/9e/296c9e6b-5b5c-19a7-9005-d867c6699234/AppIcon-0-0-1x_U007emarketing-0-5-0-sRGB-85-220.png/150x150bb.jpg","name":"Wizz Air - Book Flights","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":583348804,"publisher_name":"Wizz Air Hungary 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Our mobile app, which helps you have the best travel experience, remembers your preferences and flights, helping you speed up your journey. Use our multilingual app to take advantage of life-enhancing features like reservations, ticketing, check-in, seat selection, extra baggage allowance, Stopover, Touristanbul, and TKPAY Wallet.
USER-FRIENDLY DESIGN
• Whether it's a vacation or a business trip, travel planning is now more enjoyable! Turkish Airlines mobile app remembers your preferences and flights, and offers personalized recommendations.
• We've introduced a brand new design focused on the ideal user experience. Easily manage your travel plans, tickets, and Miles.
• Quickly purchase tickets, manage your reservations, and view your saved flights with ease.
WIDEN YOUR WORLD
• Get ready to explore the world with Turkish Airlines, the airline that carries passengers to more countries than any other airline in the world. Fly at advantageous prices by browsing special offers.
• Discover flight deals, travel tips, and special offers in the story area! Plan your trip with inspiring content and enjoy privileges.
• Explore city guides for suggestions that will add color to your trip. Prepare for a delightful trip by browsing city attractions, culinary delights, airport transportation information, and more.
TICKET MANAGEMENT
• Save your flight and make your reservation later. Pay anytime, from any device.
• Add a new flight, change or cancel your flight, and add an infant passenger from the My Reservations section.
FAST AND SECURE PAYMENT
• Easily pay by choosing the most convenient payment methods and currencies available on the Turkish Airlines mobile app.
• Earn discounts, Miles, cashback, and TK Money when you spend with TKPAY Wallet.
• Convert your Miles to Turkish Lira with TKPAY Wallet and spend anywhere.
• Purchase tickets faster by saving your credit cards or scanning your credit card with the camera at checkout.
• Always feel secure by storing your credit card and profile information.
MILES&SMILES PRIVILEGES
• Log in to your account with your fingerprint using the personalized Miles&Smiles experience specifically for the Turkish Airlines mobile app.
• Use your earned Miles to issue award tickets or shop at Shop&Miles.
• Easily perform transactions like purchasing and transferring Miles from our app.
ADDITIONAL SERVICES
• You can make reservations from any hotel you like and save time by renging your car before your travel with special prices or using your Miles
• You can quickly add your extra baggage allowance via the Turkish Airlines app and make your travel more comfortable.
• Select your seat and fly in your preferred seat to maximize your travel comfort.
• We offer special services to safely transport your pets. Your companions can travel with us too!
• We securely transport your sports equipment, such as skis, golf clubs, or bicycles, in the aircraft’s cargo section. Enjoy your journey!
DETAILS THAT ENHANCE YOUR TRAVEL
• Purchasing tickets for your multi-flight trips is now easier than ever. Simply use the multi-flight option.
• Easily find your way around your terminal with the airport map! Quickly discover check-in points, gates, restaurants, and more, and make your trip stress-free.
• Take an unforgettable break in Istanbul with Stopover! Explore the city with a complimentary hotel stay and enjoy unique cultural experiences.
• Turn long layovers into an advantage with Touristanbul! Discover Istanbul's historical and cultural riches with a complimentary city tour.
• Use the flight status feature to track the current status of any Turkish Airlines flight.
The Turkish Airlines mobile app is here with new features! We've enhanced our app, which helps you explore the world, and added new features just for you.","app_summary":"'Turkish Airlines', published by a Turkey-based company. The app was last updated on 08 April 2026. Released in US on 10 October 2017 and globally on 19 October 2017. 'Turkish Airlines' belongs to the 'Travel' category maintaining a content rating of '4+'. In US, 'Turkish Airlines' ranked 50th on the 'Top Free iPad Apps' chart and 113th on the 'Top Free iPhone Apps' chart in the 'Travel' category. Last month's estimates were 300k downloads. The app is available in Turkey, US, and Germany and being advertised actively. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","subtitle":"Travel, Hotels & Car Rentals","promo_text":""},"has_in_app_purchases":false,"installs":null,"language":"EN","support_url":"https://www.turkishairlines.com/","top_countries":["TR","US","DE"],"valid_countries":["AE","AO","AR","AT","AU","AZ","BE","BF","BG","BH","BJ","BO","BR","BY","CA","CG","CH","CI","CL","CM","CN","CO","CR","CY","CZ","DE","DK","DO","DZ","EC","EE","EG","ES","FI","FR","GB","GE","GH","GR","GT","HK","HR","HU","ID","IE","IL","IN","IQ","IT","JO","JP","KE","KH","KR","KW","KZ","LA","LB","LK","LT","LU","LV","LY","MA","ML","MM","MO","MT","MX","MY","MZ","NG","NI","NL","NO","NZ","OM","PA","PE","PH","PK","PL","PT","PY","QA","RO","RS","RU","SA","SE","SG","SI","SK","SN","SV","TH","TN","TR","TW","TZ","UA","UG","US","UY","UZ","VE","VN","YE","ZA","ZM","ZW"],"available_countries":["US","CA","GB","IE","TR","AU","CN","FR","DE","IT","JP","KR","RU","DZ","AO","AR","AT","AZ","BB","BY","BE","BM","BR","BG","CL","CO","CR","HR","CZ","DK","DO","EC","EG","SV","FI","GH","GR","GT","HK","HU","IN","ID","IL","KZ","KE","KW","LB","LT","LU","MO","MG","MY","MX","NL","NZ","NG","NO","OM","PK","PA","PE","PH","PL","PT","QA","RO","SA","SG","SK","SI","ZA","ES","LK","SE","CH","TW","TH","TN","UA","AE","UY","UZ","VE","VN","BO","EE","LV","NI","PY","KH","AF","GE","IQ","LY","MA","MZ","MM","YE","BH","CY","MT","RS","BJ","BF","CM","CG","CI","JO","LA","ML","SN","TZ","UG","ZM","ZW"],"pre_order_countries":[],"website_url":"https://www.turkishairlines.com/","app_id":1283414961,"app_view_url":"/ios/us/turkish-airlines/app/turkish-airlines-book-flights/1283414961/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/4b/ef/7b/4bef7b2e-eb33-db26-fd12-9d69a1dfdb72/AppIcon-0-0-1x_U007epad-0-1-0-sRGB-0-85-220.png/150x150bb.jpg","name":"Turkish Airlines: Book Flights","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":436328805,"publisher_name":"Turkish Airlines","publisher_profile_url":"/publisher/ios/436328805","rating":4.69669480869409,"rating_breakdown":[3544,966,2099,5744,76719],"rating_count":89072,"country_release_date":1507593600000,"current_version":"1.46.1.0","file_size":346832896,"first_released_in":["GB"],"minimum_os_version":"14.0","publisher_country":"Turkey","recent_release_date":1775606400000,"release_date":1510119857000,"release_status":"WORLDWIDE_RELEASE","supported_languages":["AR","EN","FR","DE","IT","JA","RU","ZH","ES","TR"],"worldwide_release_date":1508371200000,"store_removal_date":null,"cohort_id":"cohort_645112fa57f500519d41b366","worldwide_last_month_revenue":{"unit":"cent","type":"currency","currency":"USD","value":100000},"worldwide_last_month_downloads":{"unit":"unit","type":"integer","value":300000},"category_rankings":{"app_id":1283414961,"country":"US","ipad":{"top_free":{"all_categories":null,"primary_categories":[{"6003":55}],"sub_categories":[]},"top_grossing":null,"top_paid":null},"iphone":{"top_free":{"all_categories":null,"primary_categories":[{"6003":127}],"sub_categories":[]},"top_grossing":null,"top_paid":null}}}