{"game_intel_data":{},"featured_reviews":[{"content":"VRBO doesn’t let you edit a review you no longer agree with because the host did something to change your mind. Okay. But I should be able to withdraw, remove, or delete it easily, right? Wrong. You have to call or email customer service and in my case I talked to one representative that closed my case after I sent text screenshots between me the guest and the property host. Was told by a second and third representative that my request has to go to a special customer service committee for review of my review that I should be able to simply remove myself. Not asking to edit it. I’m wanting it removed entirely. It shouldn’t take an act of Congress to simply remove a rating and review of a property when circumstances change and when that review is no longer consistent with your experience with the property and the host and it was over generous to an ungrateful host who asked you to give them a five star rating to help boost their views and you do even when it wasn’t deserved but you thought they were nice yet didn’t return the favor when they rated you. You should be able to at least not help increase their property visibility, enabling them profit off your review when they may be hurting your chances with the next host by their unfair rating. Care about guests that book through your site instead of just the hosts! Not happy with VRBO. My telling you to take my words down because\nI don’t want them there should be all you need to take a rating/review down, not a\ncommittee review. Irrational.","version":"2023.14.1","date":"2023-07-26T00:00:00Z","rating":1,"app_id":1245772818,"username":"cynweeks01","title":"Review Withdrawals","country":"US","tags":["service","feature_requests"],"review_id":10183245464},{"content":"I booked a house in Perth,Australia on Vrbo for Christmas in 2023, paying for the property back in April 2023 for my wife’s 50th birthday on what was meant to be a trip of a lifetime. By chance i contacted the host in August to check on the bedrooms and beds, as I am travelling with a family of 6, and I found out the property had been de-listed 2 months ago as the owner had sold the property. I have spent over 10 hours on the phone with different Vrbo customer service reps for over a week, to get refund and I was made to feel that I was lucky to get this and Vrbo have been completely unhelpful in supporting me to secure another property and with it being so late in the day and a highly demanded period, I have no chance of booking a house for my family and I to stay in, without paying a hugely inflated cost or staying in a really sub standard place that has no reviews or demand for obvious reasons. Vrbo do not respond to my requests to help with a resolution, have not responded to my complaint that you can only register on line, you can never speak to anyone and there is no process for escalation. This has caused my family huge distress, as we are flying 6 of us from the US to Australia at huge expense with flights and Vrbo have left us high and dry with no facility to help support , apart from recommending I use a different website! Oh and to top it off I lost over $100 on the refund with the exchange rate over time and the fees to convert currencies. Don’t use this company, they do not care about their customers and the customer service team have no power or empathy to fix anything!","version":"2023.18","date":"2023-10-13T00:00:00Z","rating":1,"app_id":1245772818,"username":"Matt.Wi","title":"Absolutely Do Not Use VRBO!","country":"US","tags":["service","social_and_community","monetization"],"review_id":10467615682},{"content":"The condo is on beautiful grounds; there are sidewalks all around the fenced complex to sit by the water or explore. Great pool with view and hot tub. It is very close to the beautiful Fajardo beaches and not far from the Kiosks which are right on a fun beach. Then a little farther is Old San Juan which is worth a visit. Great location to El Yungue National forest. Call restaurants before you go; yelp is not updated. El Cayo is the restaurant right across the waterway from the balcony, but it’s all outside and it was excessive heat when we were there. The brown building straight across from the bay side windows is also great and right on the water, Sabalos Marina Grill. Note that there is a cooler bag in the apartment for groceries or take out. The grocery stores, Walmart, and other, do not have free bags, they’re 10 cents so we took our own plastic bags in. As a matter of fact, we left 2 clean sturdy Walmart bags in the cooler for the next renter. Also, there are styrofoam plates, coffee filters, napkins, paper towels, stuff for dishes and showers. We took a bar of soap and you have to buy your next rolls of toilet paper. Really nice light bright apartment with Amazing views of the mountains and the marina and out to the ocean with islands in the distance from the windows and balcony. The AC units are very cooling- quickly; although you want to turn them both off before going on the balcony. If you open the front door vents and the marina side windows, the cross breeze is nice. 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Whether you’re looking for a beach bungalow, an A-frame in the mountains, or a place in town, Vrbo is a more relaxing vacation home option, from booking to checkout. <br> <br>  <br>Why get shortchanged when you can get rewarded? One Key* is a rewards program you won't find on any other vacation rentals platform. Earn and use rewards on eligible vacation homes, flights, hotels, car rentals, and more across our family of brands.  <br> <br><br>- SEARCH for private places to stay in 190+ countries  <br><br>- PLAN and collaborate with your people using Trip Planner and group chat <br> <br>- USE FLEXIBLE DATE SEARCH to help you compare booking options & prices across multiple dates  <br><br>- GET LONG STAY DISCOUNTS on select vacation rentals  <br><br>- BOOK securely from your phone or tablet  <br><br>- GET 24/7 SUPPORT from a real person for any issues that come up  <br><br>- TRAVEL anywhere and share trip details with your group  <br><br>SEARCH  <br>• Browse private vacation rentals complete with pools, backyards, and more.  <br>• Find unique homes not listed on other platforms.  <br>• Filter by preference: price, location, amenities, and more.  <br>• See rental photos and reviews at a glance.  <br>• Have questions about a property? Get quick answers from our virtual assistant.  <br> <br>PLAN  <br><br>• Tap the heart icon to save and compare your favorite rentals easily.  <br>• Invite friends and family to join your Trip Planner.  <br>• Leave comments and vote for your favorite places.  <br>• Keep your trip conversations in one place and chat with your group in real time from anywhere.   <br><br>FLEXIBLE DATE SEARCH  <br>• Easily compare prices & booking options across multiple dates.  <br>• Search for properties within days, weeks, or a range of months.   <br><br><br>LONG STAY DISCOUNTS  <br>• Earn discounts on longer stays at participating properties.  <br>• Choose from a wide range of vacation rentals & save 10% on select properties with extended bookings.  <br><br><br>BOOK  <br>• Have questions about your booking? Message the host to ask about the property.  <br>• Book and pay securely in the Vrbo app with your credit card.   <br> <br><br>24/7 SUPPORT  <br>•Any issues? Contact our 24/7 customer service team.   <br>• Connect with a live person any time before, during, and after your trip.  <br>• Reach a real person in about a minute, by phone or chat (US only).   <br> <br>TRAVEL  <br>• Quickly access important booking details like check-in instructions, WiFi passwords, and arrival information, even when offline.  <br>• Share important trip details with your people by inviting them to your trip.  <br>• Access your conversations and message homeowners from your device anytime.  <br><br>This app uses tracking technology. As disclosed in our Privacy Statement, we and our partners may collect personal information and other data. By using our app, you accept our Privacy Statement and Terms of Service.<br> <br>Note: Unless otherwise noted, currency is displayed as USD in the property listings. Please visit www.vrbo.com/mobile for more information about the Vrbo app.  <br>*One Key is only available in the US.","app_summary":"'Vrbo Vacation Rentals', published by a US-based company. The app was last updated on 04 May 2026. Released in US on 19 July 2017 and globally on 02 May 2019. 'Vrbo Vacation Rentals' belongs to the 'Travel' category maintaining a content rating of '4+'. In US, 'Vrbo Vacation Rentals' ranked 6th on the 'Top Free iPad Apps' chart and 16th on the 'Top Free iPhone Apps' chart in the 'Travel' category. Last month's estimates were 400k downloads. The app is available in US, Canada, and United Kingdom and being advertised actively. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","subtitle":"Beach houses, cabins & condos","promo_text":""},"has_in_app_purchases":false,"installs":null,"language":"EN","support_url":"https://help.vrbo.com/","top_countries":["US","CA","GB"],"valid_countries":["AT","BE","BG","BR","BY","CA","CH","CY","CZ","DK","EE","ES","FI","GB","GR","HR","HU","IE","IT","JP","LT","LU","LV","MT","MX","NL","NO","PL","PT","RO","RS","RU","SE","SG","SI","SK","TR","UA","US"],"available_countries":["US","CA","IT","AU","GB","BR","NZ","PT","SG","ES","KR","RU","DZ","AR","AT","BB","BY","BE","BM","BG","CL","CO","CR","HR","CZ","DK","DO","EC","SV","FI","GR","GT","HU","ID","IE","IL","LT","LU","MG","MY","MX","NL","NO","PA","PE","PH","PL","RO","SK","SI","ZA","LK","SE","CH","TW","TH","TR","UA","UY","VN","FR","DE","JP","EE","LV","CY","MT","RS"],"pre_order_countries":[],"website_url":"https://www.vrbo.com/de-at/mobile/","app_id":1245772818,"app_view_url":"/ios/us/homeaway-com-inc/app/vrbo-vacation-rentals/1245772818/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/74/8d/c6/748dc653-b07c-bc34-bdcb-24cc3322179e/Vrbo-0-0-1x_U007epad-0-1-0-sRGB-85-220.png/150x150bb.jpg","name":"Vrbo Vacation Rentals","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":416091680,"publisher_name":"HomeAway.com, Inc.","publisher_profile_url":"/publisher/ios/416091680","rating":4.827394566798024,"rating_breakdown":[39451,15068,47762,223611,2699175],"rating_count":3025067,"country_release_date":1500479193000,"current_version":"2026.18","file_size":541720576,"first_released_in":["US","CA"],"minimum_os_version":"17.0","publisher_country":"US","recent_release_date":1777852800000,"release_date":1556952950000,"release_status":"REGIONAL_RELEASE","supported_languages":["DA","NL","EN","FI","FR","DE","IT","JA","NB","PT","ES","SV"],"worldwide_release_date":1556755200000,"store_removal_date":null,"cohort_id":"cohort_63f90d2257f50006a57e743a","worldwide_last_month_revenue":{"unit":"cent","type":"currency","currency":"USD","value":100000},"worldwide_last_month_downloads":{"unit":"unit","type":"integer","value":400000},"category_rankings":{"app_id":1245772818,"country":"US","ipad":{"top_free":{"all_categories":null,"primary_categories":[{"6003":6}],"sub_categories":[]},"top_grossing":null,"top_paid":null},"iphone":{"top_free":{"all_categories":null,"primary_categories":[{"6003":22}],"sub_categories":[]},"top_grossing":null,"top_paid":null}}}