{"game_intel_data":{},"featured_reviews":[{"content":"I would like to give a five-star rating to the Fraud Analyst Named: Paul Pedalmazan from Union Bank Philippines Libis East Wood City Site who assisted me regarding my lost debit card. I was very worried because my card was missing and I was concerned about the safety of my salary from Sagility. The Fraud Analyst Names  Pedalmazan his named and reference immediately helped me by blocking the card to prevent any unauthorized access and guided me through the process of resetting my password and requesting a card replacement.\n\nThe agent was very patient, professional, and reassuring during the entire interaction. Everything was explained clearly, and I felt genuinely cared for as a customer. Because of their quick action and excellent customer service, I felt secure knowing that my future salary would not be stolen.\n\nThis Fraud Analyst Named Paul Pedalmzan  deserves a five-star rating and a promotion for providing outstanding customer service. Thank you for the great support and assistance.","version":"2.60.5","date":"2026-01-21T00:00:00Z","rating":5,"app_id":1242291412,"username":"Kim Lalata","title":"Good and Very Excellent Customer Service From Union Bank Libis Branch in East Wood City","country":"PH","tags":["customer_support","security"],"review_id":13657708058},{"content":"I would still rate this app a good 4. I am contented with all it's features. My only concern is that I dont have any way to make feedback to the CSRs that I have talked to. I hope na ma-kita 'to ni UnionBank. That person hang up on me and mas mukhang mainit pa ang ulo niya kesa sakin sa abala na ginawa ng colleague niya. A week ago, tumawag ako para i-ask kung may way ba para matulungan ako na mapadala atm ko sa branch na malapit sakin at ako na lang ang pipick up. Sabi niya \"yes\" aasikasuhin daw niya. She even provided me a number of that branch and she advised me to call back sa kanila for update kung may progress sa request ko bago ako tumawag sa branch na sinasabi niya. She also said na maximum of 10 banking days at makukuha ko na atm card ko sa preferred bank branch ko. Only to find out, nung tumawag ako today sabi ng colleague niya (CSR din) wala daw silang record na may ganon kaming transaction/usapan. Walang documentation at wala daw siya way para maaccess yun. Nagkaroon na ako ng confusion kasi yung 1st rep nagawan niya ng paraan and then itong 2nd rep na nakausap ko wala daw siyang magagawa kasi binigyan ako ng wrong info nung last agent na nakausap ko. Pwede bang ganon na lang yun? Papalampasin? Yung bibigyan ang client ng mga maling info? E paano pala kung pumunta ako sa requested branch ko kung saan ko pipick up-pin ang atm card ko? Edi wala pala. Sayang ang pera, oras, panahon at pamasahe. \n\nTapos madaling madali ka pa ibaba ang phone kasi inis ka dahil frustrated ako sa your client?","version":"2.45.3","date":"2023-06-23T00:00:00Z","rating":4,"app_id":1242291412,"username":"LilyCruz12316","title":"CSR NOT FRIENDLY","country":"PH","tags":["performance_and_bugs","accessibility","updates_and_maintenance"],"review_id":10062491203},{"content":"This has been the best banking app I have ever used so far. You can check the statement for both of your savings and credit card account and you can manage cards. You can lock, unlock, set spending limit, disable or enable international transactions, online transaction, and even domestic transactions. If you lost the card, you do not have to call the hotline to report it as lost. You can immediately lock it on this app. It has spending tracker on the credit card. You can check which activity have you spent the most on the list. It has charts. Very easy to navigate, and so much more. \n\nThe app has never crashed so far. If you cannot log in, it has message saying that there is a system maintenance and it will tell the time and date when will it be available. At least you would know immediately why you cannot log in. Salute to the developers and to the bank for investing on the app’s features.","version":"2.57.5","date":"2025-08-10T00:00:00Z","rating":5,"app_id":1242291412,"username":"Shamjsg","title":"Best Banking App so far","country":"PH","tags":["service","performance_and_bugs","design","error_handling_and_messages"],"review_id":12998561460}],"related_apps":[{"app_id":1592249158,"app_view_url":"/ios/ph/maribank-philippines-inc-a-rural-bank/app/maribank-ph-seabank/1592249158/","country":"PH","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/6a/42/0a/6a420a9b-0380-7bbc-1dbb-74c1555cd54e/AppIcon-PH-0-0-1x_U007emarketing-0-8-0-0-85-220.png/150x150bb.jpg","name":"MariBank PH (SeaBank)","os":"ios","price":{"currency":"PHP","value":0,"string_value":"₱0.00","subunit_to_unit":100},"publisher_id":1592249160,"publisher_name":"MariBank Philippines, Inc. 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Easily manage your accounts, your cards, transfer funds, pay your bills and more, with just the tap of your finger.<br><br>Open an account<br>+ First Philippine bank that enables customers to open accounts through the app.<br>+ No need to visit the branch.<br>+ Choose between Personal Savings Account, PlayEveryday, Savings+, Lazada or GetGo.<br>+ Get a Visa debit card delivered to your home/office.<br>+ Immediately get a Lazada Virtual Debit card for online shopping.<br><br>Deposit checks 24x7<br>+ UnionBank checks clears after two hours – even during weekends and holidays.<br>+ Other bank's checks, follows industry cut-off and clearing hours.<br><br>Securely manage your accounts<br>+ View all your accounts and credit card balances in one place.<br>+ Real-time monitoring of your savings, checking or debit/ATM card activities.<br>+ View your credit card spend, points and statements.<br>+ Lock/unlock, set limits and transactions controls on your Visa credit cards.<br>+ Keep tabs on your loan repayments.<br>+ Secured access enabled by OTP and biometrics.<br>+ Self-service password reset and profile unblocking.<br>+ Track your rank, view your points and access the leaderboards with PlayEveryday.<br>+ Create Goals and start saving up for that investment, emergency fund, or whichever you aspire to achieve.<br><br>Easily Transfer Funds and Pay Bills<br>+ Transfer funds to anyone, to any bank, any time, without any enrolment or going to the branch.<br>+ Real-time crediting for transfers between your accounts or other UnionBank accounts.<br>+ Transfer to anyone for free with PESONet. Same or next business day crediting.<br>+ Transfer up to Php 50,000.00 to anyone with InstaPay. Real-time crediting for only PHP10.<br>+ Transfer your US Dollars to other local banks for only USD1! Made possible through PDDTS.<br>+ Pay your utility, phone, rent, school, and more. No need to enroll billers for payment.<br>+ Save accounts you frequently transfer to and bills you regularly pay.<br>+ Schedule recurring transfers and bills payments. No need to worry about due dates.<br>+ Send money to our partner Remittance Centers – Palawan Express, Cebuana Lhuillier, LBC & PeraHub.<br><br>Request for Payments or Split Bills<br>+ Send payment requests to another UnionBank Online user with just their mobile number. No more sharing of account numbers.<br>+ Split bills with your friends on UnionBank Online. 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