{"game_intel_data":{},"featured_reviews":[{"content":"I raise the complaint on captain yesterday I have a important interview I need reach the place 10oclock and I booked rapito bike and call the captain share the my pick place and landmark and I waited 15mints after that he come and said you can cancel the ride I asked reason he said I need only cash other wise cancel the ride even I Begging and request I don’t have cash I will pay phone pay g pay or rapito app I don’t have cash and I asked him if you account was probelm then why your not informed me when I called I can arrange the cash or I can cancel that time himself he said that’s your problem and he said you need to cancel the ride the I asking why I need to cancel your mistake you have to cancel but he is not canceled he left me I loss my interview 😭😭😭. Which is important part of my life and this is life changing job for me and also rapito customer care agent called me and they told you asking for cancel the ride without my concern they canceled and I raise the complaint still against the captain and I need my 25hr time which is wasted in my life I want return my 25hr of time and please guys don’t use rapito this is one of worst taxi app better you guys can use Ola and Uber there are giving best services kindly help me this rating need to down and tag and share the review for all the people and dislike 👎 this app and I need my 25hr of time otherwise next level I tag your ceo and consumer court","version":"2.9.2","date":"2023-04-09T00:00:00Z","rating":1,"app_id":1198464606,"username":"peterkks","title":"Unprofessional app","country":"IN","tags":["gamification","performance_and_bugs","feature_requests","game_progression","monetization"],"review_id":9802875158},{"content":"This third class Rapido app has worst customer support ever. It will automatically charge extra fee from you in between the ride (they lie that you get lowest price, they show low price but then will charge you in between the ride). When I complained about the same in customer support, just waived off the fee into the wallet, but didn’t tell that it can be used in bike or parcel service only, which btw I don’t use (then what’s the point?). Then I again raised the complaint asking to refund my money in the original source, to which one agent asked me my adhar card or pan card photo, which was weird but I trusted this app so I gave my adhar card photo. After receiving the adhar card photo, he just said “I have raised the ticket” and vanished from the chat and closed it without solving it. When I tried to reopen the chat nobody is answering. And the irony is when I tried to look into the ticket been raised then- surprise surprise, there is no ticket that has been raised. These people are just seeing adhar card and discriminating whether whom to help and whom to not. Such a disgusting and fraudulent app this is. You will like this app for sometime but mark my words they are going to fraud you if you use it for longer time. Use Uber or Ola for the better customer support. Useless and fraud app this is, I would never recommend this app ever.","version":"3.2.11","date":"2024-11-11T00:00:00Z","rating":1,"app_id":1198464606,"username":"Shweta292","title":"Worst customer support","country":"IN","tags":["service","monetization"],"review_id":11938386944},{"content":"I have been a regular user of Rapido and genuinely appreciate the convenience the platform offers. However, there is a recurring issue regarding ride cancellations that makes the app feel unreliable during critical moments.\nToo often, ride requests are ignored or canceled by drivers multiple times, leaving users stranded. I witnessed this firsthand recently when my sister was waiting at 1:00 PM in the heat with her child. Not a single driver would accept her ride, despite her urgent need. Even though she is a loyal customer who values your service, she now hesitates to use the app because of the consistent rejections.\nWhen users are in a difficult spot, they are often more than willing to pay a premium to ensure they get a ride. Currently, there is no mechanism to signal that urgency or incentivize a driver to accept the booking.\nI strongly suggest that Rapido implements a "Priority Request" feature. If a user is willing to pay an additional 20% surcharge, the system should prioritize that request or provide a way to ensure it is accepted. It is frustrating to have the funds and the desire to use the service, only to be left without options when it matters most.\nPlease consider adding a feature that prevents drivers from ignoring requests during these crucial times, or at least provides a pathway for those willing to pay a bit more for guaranteed service. It would make a world of difference for users who rely on you for safety and reliability.","version":"3.2.91","date":"2026-05-30T00:00:00Z","rating":4,"app_id":1198464606,"username":"Sagar Nakum","title":"Great service, but needs a \"Priority Request\" feature for critical times","country":"IN","tags":["feature_requests","pricing","service"],"review_id":14122754363}],"related_apps":[{"app_id":539179365,"app_view_url":"/ios/in/ani-technologies-pvt-ltd/app/ola-book-cab-auto-bike-taxi/539179365/","country":"IN","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/02/37/0f/02370fb7-e32c-9a42-a591-608930171969/AppIcon-0-0-1x_U007emarketing-0-5-0-sRGB-85-220.png/150x150bb.jpg","name":"Ola: Book Cab, Auto, Bike Taxi","os":"ios","price":{"currency":"INR","value":0,"string_value":"₹0.00","subunit_to_unit":100},"publisher_id":539179368,"publisher_name":"ANI Technologies Pvt. 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Our bike rides help you cut through traffic, reach on time, and save money. We also have autos and cabs for you. With Rapido, you get a low-price, comfortable and quick auto, bike and cab ride every single time.
With a presence in 500+ cities and over 75+ million customers have done billions of rides on Rapido Bike Taxi, Auto & Cabs,. The app has over 75+ million happy customers who prefer Rapido Autos, Bike and Cab rides for intra-city and last-mile commutes. We have a fleet of over 1 million Captains (Bike-Taxi riders, Auto and Cab drivers), with rides available in Metros, Tier-1, Tier-2, and Tier-3 cities, soon launching in other parts of the country too. Since its inception, Rapido has stood by its promise of giving low-price, comfortable and quick auto, bike and cab rides to all its users.
Whether it’s a hectic Monday morning or a relaxed weekend outing, Rapido offers affordable and quick auto, bike, and cab rides. Even during peak traffic, Rapido’s seamless doorstep pick-ups ensure that you reach your destination quick and easily. Apart from being low-priced, you also get exciting offers on auto, bike, and cab rides on Rapido. So, the next time you’re stepping out, get a quick bike ride with Rapido and leave the traffic behind. If a couple of you are stepping out, book a comfortable and affordable Rapido auto or a Rapido cab.
No more waiting and adjusting to shared rides and crowded buses! Whether you’re going to or from the metro, choose a Rapido auto or bike ride to travel comfortably and quickly.
Download the Rapido App and get Auto, Bike or Cab ride in 5 min at unbeatable prices.
We prioritise your safety!
Every Rapido auto, bike or cab ride is insured with Acko Insurance without any extra cost. We ensure our captains abide by all traffic rules during an auto, a bike or a cab ride. Our Bike-Taxis also prioritise every pillion rider’s safety by providing a helmet for each bike ride. Rapido offers you an affordable, quick, and comfortable auto, bike or cab ride by taking care of all the safety concerns.
Easy to Use Rapido App
The Rapido app offers a simplified approach to booking an auto, a bike or a cab ride. Now, you don’t have to worry about remembering a different OTP for every single ride. You get a unique PIN that remains the same every time you book an auto, a bike or a cab ride!
Vernacular app – Available in English, Hindi, Tamil, Telugu, and Kannada.
One-click login – Seamless registration and onboarding.
Favourites – Save frequently visited locations for easier access.
Live tracking – Follow the real-time location of the ride.
Cashless and Safe Payment Methods
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