{"game_intel_data":{},"featured_reviews":[{"content":"The application is good in terms of prices and offers, however the UX is not good. I was trying to pay with my card and the button was disabled and no error message to explain what went wrong, after 5 mins of trying I realized that my card is expired","version":"0.43.2102","date":"2024-02-07T00:00:00Z","rating":4,"app_id":1159653667,"username":"H—36","title":"UX needs enhancements","country":"SA","tags":["performance_and_bugs","monetization"],"review_id":10913423293},{"content":"I had a very disappointing experience using this taxi app. The biggest issue was being charged for a ride even though the driver never showed up at my location. There was no proper communication, no attempt to contact me, and yet the system still marked the trip as completed or billable.\n\nWhat made things worse was the lack of customer support. Trying to resolve the issue was frustrating—responses were either delayed, generic, or completely unhelpful. There was no clear accountability for the driver’s behavior, and no effort to fairly investigate the situation.\n\nFor a service that relies heavily on trust and reliability, this kind of experience is unacceptable. Users expect transparency, proper driver coordination, and a responsive support system—none of which were delivered here.\n\nUntil the company improves its driver monitoring and customer service processes, I would strongly caution others before using this app.","version":"0.48.0402","date":"2026-05-01T00:00:00Z","rating":1,"app_id":1159653667,"username":"Ronaldo0508","title":"Poor Customer Service and Driver No-Show Charges","country":"SA","tags":["customer_support","payment","service"],"review_id":14015344685},{"content":"I don’t suggest downloading or using the app. I had so many bad encounters with payment. If you request a trip and no driver can pick you up, they won’t cancel the trip for you, you will cancel it yourself and you won’t get your money back. One time I ordered a trip and I got charged twice and when I talk to the support team they told we will return your money after 15 working days and I never saw the money. Please DO NOT download this app, they will steal your money. If there is less 1 star for the rating, I will put it. 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تطبيق توصيل مشاوير محلي سعودي<br>يمكنكم حجز او طلب توصيل مشوار في المملكة العربية السعودية عبر تطبيقنا في ثوانٍ معدودة. يستخدم التطبيق أحدث تقنيات الجي بي اس للربط مع كابتن السيارة الأقرب لموقعكم. لا داعي للانتظار والقلق من عدم قدوم المركبة مرة أخرى، فنحن جاهزون لكم تمامًا عند وقت الحاجة!<br><br><br>راحتكم مع كيان<br>من اليوم يمكنكم الاعتماد علينا! سوف يحصل أفراد عائلتك، وشركائك في العمل، بل وضيوفك كذلك ؛ على رحلات آمنة وسريعة في التنقّل من نقطة التقاء الراكب، وصولًا إلى مكان التوصيل في أي مكان بالرياض – مثلًا: مطارات الرياض - أو جدة.و لا هموم بعد اليوم في حمل حقائب السفر الثقيلة أو حقائب التسوق – الكابتن الخاص بكم سوف يتولى أمرهم، بينما تجلسون بكل راحة في السيارة.<br><br><br>كيان – توصيل المشاوير خاصتكم في المملكة العربية السعودية<br>نوفر لكم خدمة عالية الجودة لتوصيل المشاوير لذا يمكنك طلب سائق بأفضل دعم ممكن. خدماتنا متاحة على مدار اليوم وطوال أيام الأسبوع - 24/7؛ لذا سوف نقوم بالرد على أسئلتكم بسرعة ودقة.<br><br><br>أفضل الكباتن<br>كباتننا المحترفون سوف يقومون بتوصيلكم إلى المكان المطلوب. مثلًا يقوم أحد العملاء بعمل حجز لمشوار من مطارات الرياض؛ سوف يصل الكابتن إلى نقطة التقاء العميل، وفي نفس الوقت يحصل العميل على تنبيه وصول السيارة على الجوال. ومن ثم يجلس العميل في السيارة ويبدأ الكابتن في المشوار. ويقوم العميل باستلام الفاتورة على البريد الإلكتروني في نهاية الرحلة.<br><br><br>تطبيق كيان لتوجيه المركبات<br>احجز مشوارك في السعودية واحصل على توصيل سريع. يصل كابتن كيان في الوقت المحدد، ويمكنكم تعقب الرحلة على مدار الوقت. فإذا ما احتجتم إلى توصيلة للمطار، أو حتى مشوار صغير في أي مدينة نعمل بها – فيمكنكم الاعتماد على كابتن كيان.<br><br><br>احجز مشوارك في كل السعودية<br>مع كيان يمكنكم الحصول على توصيل سريع لإنجاز أي مشوار في أي مدينة في المملكة العربية السعودية. نحن نقدم خدمات في المدن التالية:<br><br>الخرج<br>حفر الباطن<br>تَبُوْك<br>سَكَاكَا<br>حائل<br>بيشه<br>عرعر<br>القنفذة، الليث<br>ينبع البحر<br>الخفجي<br>منطقة القصيم<br>الأفلاج<br>النماص<br>القويعية<br>.نجران<br>شروره<br>وادي الدواسر<br>رفحاء<br>طريف<br>الدوادمي<br>الْأَحْسَاء<br>جدة<br>المجمعة<br>الرياض<br><br>اتصل بنا<br>الموقع الرسمي: https://kaiian.com/<br>راسلنا على: info@kaiian.com<br>حساب تويتر الرسمي: https://twitter.com/kaiian_ksa<br>كيان: أول تطبيق سعودي لتوصيل المشاوير","app_summary":"كيان, published by a Saudi Arabia-based company. The app was last updated on 07 October 2026. Released in Saudi Arabia on 04 October 2016 and globally on 04 October 2016. كيان belongs to the 'Travel' category maintaining a content rating of '⁧٤+‬'. In Saudi Arabia, كيان ranked 48th on the 'Top Free iPhone Apps' chart in the 'Travel' category. Last month's estimates were 10k downloads. The app is available in Saudi Arabia, US, and Egypt but not being advertised actively. 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