{"game_intel_data":{},"featured_reviews":[{"content":"Even though I have received it in the past, I am unable to receive the extraPIN. I have called both the bank and my mobile carrier and no one can help me. It is impossible to bank without the extraPIN. Someone needs to do something.","version":"","date":"2017-10-12T00:00:00Z","rating":1,"app_id":1156772555,"username":"galianos","title":"Problem with extraPIN","country":"US","tags":["accessibility","feature_requests"],"review_id":1844062880},{"content":"The new winbank mobile app works well enough compared to the old version for my usual purposes (getting quick information without having to login to the full website version): account information, balance, list of recent transactions, amount available to withdraw in cash.  However, I noticed that there is still some information listed in the old version that is not in the new and I find myself still going back to the old version to get it. In particular, I cannot find detailed capital controls information on the new version, which is very helpful for financial planning:  the explanation of the withdrawal limit per number of weeks listed previously in a link through and information bubble, the date of the end of the current period.  It would be very helpful if that information could be ported to the new version, especially since it seems to change quite frequently.","version":"","date":"2017-10-08T00:00:00Z","rating":4,"app_id":1156772555,"username":"Cretan_American","title":"Works well but still need some more information","country":"US","tags":["login","updates_and_maintenance"],"review_id":1834670492},{"content":"For  the last 3 weeks I can not access my account on mobile application and the PC computer,\n I have send many emails without any answer except 1 telling me to call Piraeus Winbank,\n I do not read or speak Greek, I always get send on HOLD, \nI have WhatsApp, Viber, Telegram, etc, I also tried the assistant online this AI only respond in Greek,\n I need to have a conversation with an English speaking human, please help, my number XXXXXXXXXXXXXXXX,\nI called many times you number, got an English speaking AI female, that send me on hold each time for 15 to 20 minutes.\nThis is the worst system I heave encountered in my life dealing witth your bank.\n I no longer can deal with this matter, HELP,Call me, Thank you\n\nNow 3 weeks with your PC and mobile application being temporary unavailable to sign in even I did the today update? What type of bank services do you provide? Not even an answer to my emails? Send many emails, no answers, contacted Assistant, no English language. Send messages no delivery of them Did the bank go bankrupt? Sad story with this. bank services Wake up and fix it please","version":"","date":"2023-05-09T00:00:00Z","rating":1,"app_id":1156772555,"username":"Silkytreat","title":"Mobile service unavailable","country":"US","tags":["cross_platform_consistency","feature_requests","updates_and_maintenance"],"review_id":9908330651}],"related_apps":[{"app_id":342152889,"app_view_url":"/ios/us/national-bank-of-greece-s-a/app/nbg-mobile-banking/342152889/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/01/ed/74/01ed74ac-9abe-b597-b03a-88247fb093cc/AppIcon-1x_U007epad-0-11-0-85-220-0.png/150x150bb.jpg","name":"NBG Mobile Banking","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":342152892,"publisher_name":"National Bank Of Greece 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as:<br><br>- View of the aggregated products held on other banks<br>- Update personal data by linking to the public administration's single digital portal gov.gr.<br>- Open a deposit account<br>- Issue/reissue winbank WEBUY prepaid card<br>- Issue/reissue debit card<br><br>Through winbank mobile app you can also:<br><br>- View of the aggregated products held on other banks<br>- Update personal data by linking to the public administration's single digital portal gov.gr.<br>- \"Pay & Save\" savings service<br>- Block-unblock your cards<br>- Reissue winbank password<br>- Change PIN of your cards<br>- Debit card activation<br><br>Security management<br><br>- Allowing the winbank mobile app’s notifications, the extraPIN code is automatically received and submitted by your device when needed for your transactions. You just confirm the transaction using your quick login, saving time while increasing security.<br>- You can use the mobile app to approve winbank web banking transactions, also with the ability to set a Trusted Beneficiary.<br>- Setup additionally security features for quick login (4-digit PIN), fingerprint authentication, or facial authentication (for compatible devices).<br>- Change password.<br><br>The new winbank mobile application is currently available for all Piraeus Bank individual customers.<br><br>In case you do not have winbank credentials yet, please register online*, easily and for free, via web or via the new winbank mobile app.<br><br>For any information, or assistance in your banking experience, you can contact us through:<br>- e-mail: support@winbank.gr<br>- Phone: +3021088000<br>The service is provided under the current restrictions on capital transfers.<br><br>* Requires an active debit card (and its PIN) and your mobile phone number that you have registered at Piraeus Bank.","app_summary":"'Winbank Mobile', published by a Greece-based company. The app was last updated on 12 July 2023. Released in US on 28 March 2017 and globally on 28 March 2017. 'Winbank Mobile' belongs to the 'Finance' category maintaining a content rating of '17+'. Last month's estimates were < 5k downloads. 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