{"game_intel_data":{},"featured_reviews":[{"content":"I like the convenience of being able to order through the app. A couple of things I would like to see improved are in the app there is no option to have certain things such as a plain croissant toasted and add butter to it, there’s is no option to add sauce/dressings to breakfast sandwiches, no option to really customize your order to your liking by being able to add/drop condiments or other things to your order. So when I place my order and go into the store to pick it up I have to tell them at that time that I want the croissant toasted with butter or can I have chipotle sauce for my breakfast wrap which by that time they have already made the wrap so they give me little cups of sauce and the I have to unwrap the wrap and add the sauce. Also the store doesn’t have any control over the app so when it comes to their inventory that is an issue as well....sometimes I’ll order something from the app and get to the store and they say oh we don’t have such and such right now or we don’t have that at this store. Just a few things that would make ordering through an app even more convenient and add to good customer service.","version":"2.0.8","date":"2019-08-29T00:00:00Z","rating":5,"app_id":1143883086,"username":"rgallowayEPA","title":"Preferences","country":"US","tags":["service"],"review_id":4689646831},{"content":"When everything works, it works great. But when it fails, it fails hard that it makes it very difficult to recommend using the app for anyone. On no less than 5 occasions, at several different locations, I have experienced issues with order pickups. I place the order on my phone, the cash is withdrawn from my account, and one of two things happen:\n1 - The location is out of the item I have ordered, and they offer a different item instead of the one I requested.\n2 - The location is not open, despite the app stating that it was in fact open.\nWhy are these things issues? Because there is no serviceable refund/cancellation policy in place. If I spend $20 on ice Capps, and their machine is down when I arrive, they will not refund me my money. Instead the offer other products to make up for it, despite me wanting something else. If I want a refund, I have to call customer support, and they will open a case to investigate. I have done this twice, and have not seen a refund ever deposited. It is an extremely poor experience for when the store is unable to provide services requested, despite already taking my money. Give me the option to cancel or refund my order when things go wrong, and I will happily rereview. Until then, I can’t I’m good conscience recommend the app, and instead opt that users go in store instead.","version":"2.19.0","date":"2022-07-24T00:00:00Z","rating":1,"app_id":1143883086,"username":"tmott15","title":"Poor Refund/Cancel Policy","country":"US","tags":["service","accessibility","localization","monetization"],"review_id":8906954550},{"content":"Be careful when you create your account because even though I’m based in the USA, it automatically set my language as English within an abbreviated version of my country as Canada. The setting when you create your account is somewhat hard to notice because it’s a little bit below where you enter your name and email address to set up your account. If they can’t effectively determine whether you’re located in the US or Canada, they should just leave this as a blank field that you have to select during the process of sign up and then you can pick. Country of origin and the language should be abbreviated. It shouldn’t be language and then an abbreviated country which is more confusing to some people. I was then unable to add a payment method or change my location under my profile. When I looked up this problem on the support items they had an answer for it, which means it’s common. Their only solution was to create a new account, which is ridiculous. Why not just allow the person to change the country or fix the app in the first place? I then had to go into the support and chat with the boss and create a ticket so that I can get my points transferred over to my new account.","version":"7.1.523","date":"2026-04-23T00:00:00Z","rating":2,"app_id":1143883086,"username":"amgrimmy","title":"Auto detection of country does not work","country":"US","tags":["installation_and_setup","user_data_and_privacy","customer_support"],"review_id":13988731011}],"related_apps":[{"app_id":375695000,"app_view_url":"/ios/us/mcdonald-s-restaurants-of-canada-limited/app/mcdonald-s-canada/375695000/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/bd/96/ee/bd96ee93-a826-2d24-5a09-ea942ff64c10/AppIcon-CA-0-0-1x_U007emarketing-0-11-0-0-0-85-220.png/150x150bb.jpg","name":"McDonald's Canada","os":"ios","price":{"currency":"CAD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":375695003,"publisher_name":"McDonald's Restaurants of Canada 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Enjoy the convenience of ordering ahead for pickup, delivery, or dining in. Pay for your order and earn Tims Rewards Points in one simple step using Scan & Pay. With the app, you get access to personalized offers, delicious rewards, contests, and games—all through your phone!<br><br>Tims Rewards<br>Earn points with every order and redeem them for free food and beverages like coffee, baked goods, or breakfast, lunch, and dinner items. Who knew your Tims routine could be so rewarding?<br><br>Personalized Offers<br>Take advantage of exclusive deals inspired by your recent orders. Simply activate the offers that interest you and order the menu items before time runs out!<br><br>Scan & Pay<br>Save time at checkout with Scan & Pay. You can now pay for your order and earn Tims Rewards Points with one simple scan of your app.<br><br>Order Ahead & Delivery<br>Skip the line inside by ordering ahead with the app. Put together your perfect order, choose a location, and look for the ‘Mobile Pickup’ sign inside the restaurant. Staying in? We’ll deliver right to your door.<br><br>Save Your Favorites<br>Add recently ordered items with one tap—or create a list of your personal favorites. Customized orders are saved on your menu so you can quickly and easily get your order just the way you like it.<br><br>Contests and  Games<br>Score prizes and extra Tims Rewards Points with our fan-favorite sweepstake Roll Up To Win™.","app_summary":"'Tim Hortons', published by a Canada-based company. The app was last updated on 25 May 2026. Released in US on 27 July 2017. 'Tim Hortons' belongs to the 'Food & Drink' category maintaining a content rating of '13+'. In US, 'Tim Hortons' ranked 137th on the 'Top Free iPad Apps' chart and 134th on the 'Top Free iPhone Apps' chart in the 'Food & Drink' category. Last month's estimates were 80k downloads. The app is available in Canada and US and being advertised actively. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","subtitle":"Order, pay, and earn rewards","promo_text":""},"has_in_app_purchases":false,"installs":null,"language":"EN","support_url":"https://www.timhortons.ca/contact-us","top_countries":["CA","US"],"valid_countries":["CA","US"],"available_countries":["CA","US"],"pre_order_countries":[],"website_url":"https://adstxt.dev/64837bdd3b/app-ads.txt","app_id":1143883086,"app_view_url":"/ios/us/tim-hortons/app/tim-hortons/1143883086/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/25/8c/e8/258ce8da-f572-e9d2-e4dd-b18b31518b0b/AppIcon-0-0-1x_U007epad-0-1-85-220.png/150x150bb.jpg","name":"Tim Hortons","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":483413331,"publisher_name":"Tim Hortons","publisher_profile_url":"/publisher/ios/483413331","rating":4.748502994011976,"rating_breakdown":[1331,415,1413,5725,51236],"rating_count":60120,"country_release_date":1501168958000,"current_version":"7.1.543","file_size":177613824,"first_released_in":["CA","US"],"minimum_os_version":"15.1","publisher_country":"Canada","recent_release_date":1779667200000,"release_date":1501168958000,"release_status":"REGIONAL_RELEASE","supported_languages":["EN","FR"],"worldwide_release_date":null,"store_removal_date":null,"cohort_id":"cohort_64c7abd557f500513ab6c217","worldwide_last_month_revenue":{"unit":"cent","type":"currency","currency":"USD","value":100000},"worldwide_last_month_downloads":{"unit":"unit","type":"integer","value":80000},"category_rankings":{"app_id":1143883086,"country":"US","ipad":{"top_free":{"all_categories":null,"primary_categories":[{"6023":95}],"sub_categories":[]},"top_grossing":null,"top_paid":null},"iphone":{"top_free":{"all_categories":null,"primary_categories":[{"6023":147}],"sub_categories":[]},"top_grossing":null,"top_paid":null}}}