{"game_intel_data":{},"featured_reviews":[{"content":"It appears that ever since Jahez bought the chefz, the app’s service quality has deteriorated. An order took more than 1 hour and 40 minutes to arrive due to the unavailability of drivers. Of course there’s no direct way to contact customer service for cancellation and several complaints have been submitted but no one cares enough to reach out. It’s kinda sad that this was the best food delivery application but doesn’t seem to be the case anymore.","version":"9.49.3","date":"2023-10-07T00:00:00Z","rating":2,"app_id":1139450244,"username":"FT_77","title":"Service quality deterioration","country":"US","tags":["service"],"review_id":10448074394},{"content":"Unfortunately, my experience with The Chefz was extremely disappointing. I ordered a gift, paid for it, but it was never delivered. When I tried to contact customer support, they kept closing the chat on me with no real response. After repeatedly requesting a refund, they completely ignored me, and in the end, they closed my account for no reason! The supervisor, Najat, contacted me on WhatsApp and then proceeded to shut down my account. Her behavior was unprofessional and unacceptable. I strongly advise against dealing with them – they take your money and never return it. Their customer service is terrible, and they have no respect for their customers. Stay away from them!!!!","version":"9.74.4","date":"2025-03-25T00:00:00Z","rating":1,"app_id":1139450244,"username":"Llll.5566","title":"Terrible Experience – Scam Alert!!!","country":"US","tags":["service","monetization"],"review_id":12463432921},{"content":"على الرغم من أن التطبيق يوفّر خيارات متنوعة من المطاعم ذات الجودة، إلا أن تجربة الاستخدام تعاني من مشكلات جوهرية تؤثر بشكل مباشر على رضا العملاء واستمرارية استخدام الخدمة، وأبرزها:\n\t•\tالأسعار داخل التطبيق أعلى من أسعار المطاعم، مما يضعف القدرة التنافسية ويقلل من ثقة العملاء.\n\t•\tبطء شديد في التوصيل وعدم التزام المناديب بالوقت المحدد.\n\t•\tالوقت المتوقع للتوصيل غير دقيق ويُضلل العملاء.\n\t•\tالعروض الترويجية غير حقيقية، إذ تختفي عند إتمام الدفع رغم الإعلان عنها في الصفحة الرئيسية.\n\t•\tتدني مستوى خدمة العملاء؛ ضعف في اللباقة، عدم الاحترافية، وإغلاق التذاكر قبل حل المشكلة بهدف تحسين التقييمات فقط.\n\nبناءً على ما سبق، يمكن القول إن التطبيق في وضعه الحالي غير جدير بالثقة، ويحتاج إلى معالجة عاجلة لهذه التحديات لضمان استمرارية العملاء وتحسين سمعة العلامة التجارية.\n\n⸻\n\nWhile the app offers a diverse selection of quality restaurants, the overall user experience is hindered by critical issues that directly impact customer satisfaction and service reliability, including:\n\t•\tPrices listed in the app are higher than the restaurants’ original prices, which undermines competitiveness and erodes customer trust.\n\t•\tSignificant delays in delivery due to slow drivers and lack of adherence to promised timelines.\n\t•\tThe estimated delivery time is inaccurate and misleading to customers.\n\t•\tPromotional offers are deceptive; advertised discounts or free delivery often disappear during checkout.\n\t•\tCustomer service is unprofessional, lacking courtesy, and frequently closes tickets before resolving the issue in an attempt to improve internal ratings.\n\nGiven these concerns, the app in its current state cannot be considered reliable. Immediate corrective actions are required to restore customer trust, improve operational efficiency, and safeguard the brand’s reputation.","version":"9.78.3","date":"2025-08-28T00:00:00Z","rating":1,"app_id":1139450244,"username":"Fatima.mz","title":"تجربة سيئة","country":"US","tags":["pricing","performance_and_bugs","customer_support","service","monetization"],"review_id":13070109809}],"related_apps":[{"app_id":1040038773,"app_view_url":"/ios/us/mrsool/app/mrsool-app-ttbyq-mrswl/1040038773/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/82/a5/2a/82a52aa1-f498-d461-0890-6db4ca72f053/MrsoolAppDefaultIcon-0-0-1x_U007ephone-0-1-0-sRGB-0-85-220.png/150x150bb.jpg","name":"MRSOOL APP | تطبيق مرسول","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":635653022,"publisher_name":"MRSOOL","publisher_profile_url":"/publisher/ios/635653022","rating":4.502046220890731,"rating_breakdown":[26428,4340,10003,18833,256833],"rating_count":316437},{"app_id":1620153149,"app_view_url":"/ios/us/tech-advance-for-information-technology-co/app/ninja-nynj/1620153149/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/63/08/a6/6308a639-f8e0-2a10-58ea-eacc5b2f5ff2/AppIcon-0-0-1x_U007emarketing-0-11-0-0-85-220.png/150x150bb.jpg","name":"Ninja - نينجا","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":1606942516,"publisher_name":"TECH-ADVANCE FOR INFORMATION TECHNOLOGY CO","publisher_profile_url":"/publisher/ios/1606942516","rating":4.691864402605558,"rating_breakdown":[4836,582,728,2478,72587],"rating_count":81211},{"app_id":1196302015,"app_view_url":"/ios/us/arammeem-llc/app/toyou-grocery-food-delivery/1196302015/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/2d/e5/4e/2de54e34-6938-4fab-6d58-7e19b753d86a/AppIcon-Default-0-0-1x_U007ephone-0-1-0-0-85-220.png/150x150bb.jpg","name":"ToYou. 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Your order arrives before your guests. The app gives you an easy ordering experience and wide options for every occasion.<br><br>An all-in-one delivery platform for your lifestyle. The Chefz is a Saudi app that brings everything you need into one place, from food delivery and daily meals, to desserts and bakery, specialty coffee, flowers, perfumes, gifts, and Ramadan tent bookings and curated experiences. The experience is designed to fit your everyday routine, your gatherings, and your special occasions, with fast communication and reliability that matches the best delivery competitors. It is an integrated ecosystem built to simplify your life and reduce the need to use multiple apps.<br><br>Features:<br>• Fast, reliable delivery that arrives on time<br>• Live order tracking from preparation to delivery<br>• Easy-to-use interface with clear categories<br>• Quick search for restaurants and stores<br>• Order instantly or schedule for later<br>• Reorder in one tap<br>• View customer ratings and experiences<br>• Exclusive offers and free options<br>• Multiple payment methods (Mada, Visa, MasterCard, Apple Pay, Tamara, cash on delivery)<br><br>Enjoy access to a strong selection of restaurants covering a wide range of local and international cuisines, such as Saudi, burgers, pizza, Italian, Asian, shawarma, seafood, and fast food. Every restaurant is carefully selected to ensure quality, with an ordering experience that competes with the most-used daily food delivery apps in the Kingdom.<br><br>Desserts and bakery:<br>We offer cakes, traditional and modern desserts, fresh baked goods, chocolate, and occasion desserts. Perfect for gatherings, birthdays, celebrations, and gifts, with elegant packaging options and fast or scheduled delivery.<br><br>Coffee and cafes:<br>For specialty coffee lovers, The Chefz offers a variety of cafes serving hot and cold coffee, signature drinks, and coffee-pairing desserts, with smooth and fast delivery that suits your daily coffee routine and your gatherings.<br><br>Featured stores and brands:<br>The X: premium gifting solutions with elegant packaging and a complete experience.<br>Qathir: carefully selected coffee and desserts for gatherings and occasions.<br>Jona: fully customized cake designs based on your taste and event.<br>Qlo: beauty and self-care products with a fast shopping experience.<br>The Chefz Boutique: a storefront for exclusive products from selected brands within the ecosystem.<br><br>Cities and areas we serve:<br>• Central region: Riyadh<br>• Western region: Jeddah, Makkah, Madinah<br>• Eastern region: Dammam, Khobar, Dhahran, Al Ahsa<br>• Southern region: Abha, Khamis Mushait, Jazan<br><br>Why us:<br>Because we combine the benefits of food delivery, coffee, desserts, flowers, and gifts in one platform. You get a complete experience built for anyone who wants a smarter alternative to using multiple quick-delivery apps.<br><br>Customer support:<br>A dedicated support team is ready to help. They respond fast and solve any order-related issue to ensure a smooth, reliable experience from your first order to delivery.<br><br>We are your go-to choice for daily meals and special occasions. Your order arrives right when it is ready, delivered by a rider who moves fast, because your satisfaction is the goal.<br><br>Download The Chefz app now and enjoy a different delivery experience. Reliable in every order.","app_summary":"'The Chefz: Gathering Delivery', published by a Saudi Arabia-based company. The app was last updated on 21 June 2026. Released in US on 02 September 2016 and globally on 02 September 2016. 'The Chefz: Gathering Delivery' belongs to the 'Food & Drink' category maintaining a content rating of '4+'. In US, 'The Chefz: Gathering Delivery' ranked 189th on the 'Top Free iPad Apps' chart in the 'Food & Drink' category. Last month's estimates were 70k downloads. The app is available in Saudi Arabia, US, and United Arab Emirates and being advertised actively. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","subtitle":"Gifts, Reservations and more!","promo_text":""},"has_in_app_purchases":false,"installs":null,"language":"EN","support_url":"https://thechefz.co/","top_countries":["SA","US","AE"],"valid_countries":["AE","AO","AR","AT","AU","AZ","BE","BF","BG","BH","BJ","BO","BR","BY","CA","CG","CH","CI","CL","CM","CN","CO","CR","CY","CZ","DE","DK","DO","DZ","EC","EE","EG","ES","FI","FR","GB","GE","GH","GR","GT","HK","HR","HU","ID","IE","IL","IN","IQ","IT","JO","JP","KE","KH","KR","KW","KZ","LA","LB","LK","LT","LU","LV","LY","MA","ML","MM","MO","MT","MX","MY","MZ","NG","NI","NL","NO","NZ","OM","PA","PE","PH","PK","PL","PT","PY","QA","RO","RS","RU","SA","SE","SG","SI","SK","SN","SV","TH","TN","TR","TW","TZ","UA","UG","US","UY","UZ","VE","VN","YE","ZA","ZM","ZW"],"available_countries":["SA","US","AU","CA","CN","FR","DE","GB","IT","JP","KR","RU","DZ","AO","AR","AT","AZ","BB","BY","BE","BM","BR","BG","CL","CO","CR","HR","CZ","DK","DO","EC","EG","SV","FI","GH","GR","GT","HK","HU","IN","ID","IE","IL","KZ","KE","KW","LB","LT","LU","MO","MG","MY","MX","NL","NZ","NG","NO","OM","PK","PA","PE","PH","PL","PT","QA","RO","SG","SK","SI","ZA","ES","LK","SE","CH","TW","TH","TN","TR","UA","AE","UY","UZ","VE","VN","BO","EE","LV","NI","PY","KH","AF","GE","IQ","LY","MA","MZ","MM","YE","BH","CY","MT","RS","BJ","BF","CM","CG","CI","JO","LA","ML","SN","TZ","UG","ZM","ZW"],"pre_order_countries":[],"website_url":"https://linktr.ee/thechefz","app_id":1139450244,"app_view_url":"/ios/us/the-chefz/app/the-chefz-gathering-delivery/1139450244/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/87/c0/10/87c0102d-6737-6a0a-9b94-12fa5dd96276/AppIcon-0-0-1x_U007epad-0-1-0-sRGB-0-85-220.png/150x150bb.jpg","name":"The Chefz: Gathering Delivery","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":1139450243,"publisher_name":"The Chefz","publisher_profile_url":"/publisher/ios/1139450243","rating":4.577825046530178,"rating_breakdown":[1557,160,306,619,16163],"rating_count":18805,"country_release_date":1472774400000,"current_version":"10.82.0","file_size":240364544,"first_released_in":["SA","US","AU","CA","CN","FR","DE","GB","IT","JP","KR","RU","DZ","AO","AR","AT","AZ","BB","BY","BE","BM","BR","BG","CL","CO","CR","HR","CZ","DK","DO","EC","EG","SV","FI","GH","GR","GT","HK","HU","IN","ID","IE","IL","KZ","KE","KW","LB","LT","LU","MO","MG","MY","MX","NL","NZ","NG","NO","OM","PK","PA","PE","PH","PL","PT","QA","RO","SG","SK","SI","ZA","ES","LK","SE","CH","TW","TH","TN","TR","UA","AE","UY","UZ","VE","VN","BO","EE","LV","NI","PY","KH","MZ","YE","BH","CY","MT","BJ","BF","CG","JO","LA","ML","SN","TZ","UG","ZW"],"minimum_os_version":"15.0","publisher_country":"Saudi Arabia","recent_release_date":1782000000000,"release_date":1472853163000,"release_status":"WORLDWIDE_RELEASE","supported_languages":["AR","EN","ZH"],"worldwide_release_date":1472774400000,"store_removal_date":null,"cohort_id":null,"worldwide_last_month_revenue":{"unit":"cent","type":"currency","currency":"USD","value":100000},"worldwide_last_month_downloads":{"unit":"unit","type":"integer","value":70000},"category_rankings":{"app_id":1139450244,"country":"US","ipad":{"top_free":{"all_categories":null,"primary_categories":[{"6023":215}],"sub_categories":[]},"top_grossing":null,"top_paid":null},"iphone":{"top_free":null,"top_grossing":null,"top_paid":null}}}