{"game_intel_data":{},"featured_reviews":[{"content":"التطبيق كان جيد بالنسبة لي ولكن حصل ووصل طلبي ناقص والسواق قال هذا اللي اعطوه المطعم فقط.\nللاسف رقم الاتصال بإدارة البرنامج مشغول طوال الوقت ولايوجد اي وسيلة للتواصل مع المطعم او تقييمه ولهذا السبب دفعت قيمة الطلب كامل على الرغم من انه وصل ناقص. اقترح اضافة خاصية ارسال تعليقات وتقييم المطعم والخدمة ورقم اتصال بالمطعم او خانه لكتابة ملاحظات عن الوجبات لانه لايتوفر هذا الخيار دائماً.\nشكرا لكم واتطلع للتطوير لانه من اساسيات نجتح البرنامج. \nبالتوفيق \n\nI actually liked the app. Until I had a bad experience trying to reach customer service through the busy line coz I got my delivery perfectly on time but not exactly the order. Actually, two meals were not there. The driver blamed the restaurant and there was no solution. I suggest adding a button to send direct messages to service providers in Jahez and add the restaurant contact # next to it. This will also help in customizing the orders especially that it’s not always allowed to make notes about meals preferences.","version":"2.1.4","date":"2017-12-24T00:00:00Z","rating":5,"app_id":1137352156,"username":"Gone withth the wind","title":"Good but needs customer services imprivement","country":"US","tags":["service"],"review_id":2024491334},{"content":"I wanted to share a suggestion that, when implemented, could significantly enhance the user experience on the App.\n\nCurrently, during the delivery process, users often receive multiple calls from drivers seeking directions and requesting location sharing via external apps. While I understand the importance of precise deliveries, the practice of sharing location details with drivers, who may retain this information on their personal phones, raises concerns about user address privacy.\n\nTo address this, I recommend the inclusion of a new field in the customer address section of the app. This field could accommodate the PACI Number of the customer's address. Utilizing maps with this number would enable drivers to precisely locate delivery destinations without the need for additional calls or location sharing.\n\nImplementing this feature would offer several benefits:\n\nImproved User Experience: Users can enjoy a smoother and more streamlined delivery process without the need for multiple calls.\n\nEnhanced Privacy: By keeping address details within the app, you mitigate the risk of sensitive information being stored on drivers' personal devices.\n\nOperational Efficiency: The new feature reduces unnecessary calls, making operations more efficient for both users and drivers.\n\nI suggest making this new field optional, allowing users the choice to use it based on their preferences. Promoting the benefits of this feature could encourage its adoption.\n\nI believe that implementing this solution will not only address the current challenges but also contribute to the overall improvement of the App's experience. Thank you for considering this suggestion, and I look forward to witnessing continued enhancements to the app.","version":"412.3","date":"2023-12-01T00:00:00Z","rating":4,"app_id":1137352156,"username":"Alkulaib","title":"Suggestion for Improved User Experience","country":"US","tags":["accessibility","localization","user_data_and_privacy"],"review_id":10645796338},{"content":"It’s not my first time encountering issues with their customer service line but today was something else honestly. I’ve been waiting for over an hour for an order and kept trying to call the customer service line and it wouldn’t even go through number one. Number two I had already paid for my order (116﷼), then all of a sudden my order got cancelled? You’re kidding me honestly! Then to my surprise instead of them refunding me my money back to my card they gave me 100 ﷼ credit in my jahez wallet, for what? Not to lose a customer? Honestly never ordering from them again and I wouldn’t recommend anyone to use this app. Use any other app to order food or better yet walk to the place you want to order from, anything would be better than Jahez. What a shame","version":"418","date":"2024-06-01T00:00:00Z","rating":1,"app_id":1137352156,"username":"Layan al Dohaim","title":"Worse customer care ever","country":"US","tags":["service","feature_requests","monetization","performance_and_bugs"],"review_id":11332346082}],"related_apps":[{"app_id":596011949,"app_view_url":"/ios/us/hungerstation-llc/app/hungerstation-food-delivery/596011949/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/38/0e/95/380e95ce-4eca-8411-dee1-964e72af64ee/AppIcon-0-0-1x_U007epad-0-1-0-0-85-220.png/150x150bb.jpg","name":"HungerStation - Food Delivery","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":596011952,"publisher_name":"HungerStation LLC","publisher_profile_url":"/publisher/ios/596011952","rating":4.387602130448119,"rating_breakdown":[18627,3452,6933,11076,139217],"rating_count":179305},{"app_id":1040038773,"app_view_url":"/ios/us/mrsool/app/mrsool-app-ttbyq-mrswl/1040038773/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/b7/88/20/b788209d-fbff-c19b-7d3a-ba0449f7578b/MrsoolAppDefaultIcon-0-0-1x_U007ephone-0-1-0-sRGB-0-85-220.png/150x150bb.jpg","name":"MRSOOL APP | تطبيق مرسول","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":635653022,"publisher_name":"MRSOOL","publisher_profile_url":"/publisher/ios/635653022","rating":4.502072827007419,"rating_breakdown":[26428,4342,10001,18842,256863],"rating_count":316476},{"app_id":1620153149,"app_view_url":"/ios/us/tech-advance-for-information-technology-co/app/ninja-nynj/1620153149/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/4e/39/2c/4e392cde-d541-1e5a-1acf-b33a8eadca5a/AppIcon-0-0-1x_U007emarketing-0-11-0-0-85-220.png/150x150bb.jpg","name":"Ninja - نينجا","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":1606942516,"publisher_name":"TECH-ADVANCE FOR INFORMATION TECHNOLOGY CO","publisher_profile_url":"/publisher/ios/1606942516","rating":4.714629926305672,"rating_breakdown":[4194,553,703,2425,70150],"rating_count":78025},{"app_id":1196302015,"app_view_url":"/ios/us/arammeem-llc/app/toyou-grocery-food-delivery/1196302015/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/04/0e/e6/040ee668-0e62-ba1f-ee4f-c3f3173ade27/AppIcon-Default-0-0-1x_U007ephone-0-1-0-0-85-220.png/150x150bb.jpg","name":"ToYou. 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