{"game_intel_data":{},"featured_reviews":[{"content":"I love joom, mostly great prices, constant discounts and coupons from time to time, but the best part is the customer service - ALWAYS polite and helpful - never had an unresolved issue and money is always refunded within time period. Refunded every wrong/damaged product so far! Shopping is good, had received parcels as early as 1,5 weeks after ordering, but sometimes can take up to 2 months. Only one out of 100 parcels got lost and never arrived (got refund).\n\nTo people unsatisfied with their purchases, always read the descriptions to products, but especially look at the comments to see the real photos of real people! And my advice: stay away from buying clothes - most of the time very cheaply and poorly made.\n \nA great improvement to the app could be a sorting system in favourites: sometimes I just want to see just the makeup that I liked or just the electronics - however at the moment I have to scroll through everything just to find one specific product in my favourites. Please introduce some kind of folders to sort stuff into or at least a filter system so it is easier to find things in my favourites. I hope you will continue to improve the app and thank you!\n\nAFTER UPDATE SOME THINGS HAVE GOTTEN WORSE, PLEASE FIX THESE: 1. When you are leaving a review, it no longer shows how long the shipping of the parcel took.\n2. Once you left a review, but then want to add to it after some time (e.g. Trying the product) it doesn't let you edit the review but only rewrite it from the start :(","version":"2.7","date":"2018-05-26T00:00:00Z","rating":5,"app_id":1117424833,"username":"SM1797","title":"Improvements","country":"GB","tags":["service","monetization","updates_and_maintenance"],"review_id":2599738576},{"content":"I use AliExpress a lot but after 2 situations where my credit card was compromised I'm wary as both times I can link it to that site. This site accepts PayPal which is a lot more secure. AliExpress only accepts PayPal for some transactions and that's only recently started. \nThe app is clear and easy to use, products are cheap and you get 10% off your first order. Some descriptions are not as good as they could be but you have to take in to account that I'm English and the listings are translated from Chinese. I have placed 2 orders now, if any problems I will review again. Now placed lots of orders and they are arriving and all is well. This site is so cheap! Products are as described, what more could you want? Tracking is not always 100% accurate but that's not the sites fault.","version":"1.17.1","date":"2017-09-16T00:00:00Z","rating":5,"app_id":1117424833,"username":"Molly pup n owner","title":"Great App cheaper than most and safe to use","country":"GB","tags":["performance_and_bugs","payment"],"review_id":1792218133},{"content":"If I can I will probably rate it as 0 star! So I found out the product I paid for was a counterfeit imitation, only when I came across the original quality at the airport (the price I paid for isn’t cheap). Got in touch with the customer service and was reassured that I could send them some photos after I came back from my vacation, and I did immediately upon my return within the warranty period. However possibly due to a glitch in the app or something, I did not receive any notifications regarding any new messages from the customer team. And when I clicked into the app again, I realised they offered a partial refund, however they took back their words despite initially asking for evidence that I voiced out before the warranty time is over (which I happily provided). All in all, it’s just a con company that gives all the possible excuses in the world to earn profits in this imitation business! Learnt the lesson a hard way and a word of advice to people out there: stay away from the app if you can!","version":"2.25.3","date":"2019-09-28T00:00:00Z","rating":1,"app_id":1117424833,"username":"Jessica_yeo","title":"Company with all sort of excuses and bad customer service","country":"GB","tags":["sound_and_music","performance_and_bugs","service","accessibility","notifications"],"review_id":4850822436}],"related_apps":[{"app_id":1641486558,"app_view_url":"/ios/gb/temu/app/temu-shop-like-a-billionaire/1641486558/","country":"GB","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/92/d7/49/92d749cf-0956-0de5-28e2-7cd5c2e5bb05/AppIcon-0-1x_U007epad-0-1-0-85-220-0.png/150x150bb.jpg","name":"Temu: Shop Like a Billionaire","os":"ios","price":{"currency":"GBP","value":0,"string_value":"£0.00","subunit_to_unit":100},"publisher_id":1641486560,"publisher_name":"Temu","publisher_profile_url":"/publisher/ios/1641486560","rating":4.708359243617959,"rating_breakdown":[13492,3654,7817,27304,317599],"rating_count":369866},{"app_id":905869418,"app_view_url":"/ios/gb/digital-trading-science-technology-beijing-co-ltd/app/dhgate-online-wholesale-stores/905869418/","country":"GB","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/4f/6d/98/4f6d98bb-8a16-dacf-f9d5-e59c496705a9/AppIcon-0-0-1x_U007emarketing-0-11-0-sRGB-85-220.png/150x150bb.jpg","name":"DHgate-Online Wholesale Stores","os":"ios","price":{"currency":"GBP","value":0,"string_value":"£0.00","subunit_to_unit":100},"publisher_id":1438707987,"publisher_name":"Digital Trading Science & Technology (Beijing) Co. 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You can easily and conveniently track your shipment’s progress, without leaving the app!<br><br>On Joom, you can buy just about anything - clothes, shoes, cosmetics, health products, household goods, games and hobbies.<br><br>As well as gadgets, appliances, and even tools and spare parts.<br><br>And that’s not all! Our online marketplace has such a wide assortment of goods, you’ll always be able to find what you’re looking for !<br><br>Order products from known and trusted brands - online.<br>Check Joom every day for new sales, product lineups, and promos!<br>Buy items with unbelievable discounts.<br>Play games and get coupons! <br>Check out reviews by bloggers, and read honest feedback from real buyers.<br>Pay with your bank card, or whatever payment system is convenient for you. <br>Contact our customer support any time! We speak your language! <br>Money back guaranteed if your parcel doesn’t arrive on time or is damaged in shipping.<br>If you move to a different city, or even halfway across the planet – we’ll be right there with you!<br><br>Give us a try today! <br><br>If you’d like to share something with us, you can reach us at — support@joom.com. <br><br>Joom is an international online marketplace, registered in Latvia as SIA JOOM — our site’s web version is available at www.joom.com.<br><br>Paldies— that’s how they say «thank you» in Latvia.","app_summary":"'Joom: your online marketplace', published by a Latvia-based company. The app was last updated on 04 April 2026. Released in United Kingdom on 12 June 2016 and globally on 12 June 2016. 'Joom: your online marketplace' belongs to the 'Shopping' category maintaining a content rating of '9+'. In United Kingdom, 'Joom: your online marketplace' ranked 149th on the 'Top Free iPhone Apps' chart in the 'Shopping' category. Last month's estimates were 100k downloads. The app is available in Russia, France, and US and being advertised actively. 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