{"game_intel_data":{},"featured_reviews":[{"content":"Det är intressant, och talande, att läsa recensionerna. De bästa recensionerna (totalt 5!!!) är från flera år tillbaka. Som mest 8år. Gamla versionerer alltså. Så det var en bättre app förr? 2 av dessa 5 har ironiskt getts 5 stjärnor men borde de gett 1 stjärna utifrån texten. Sedan finns ~15 andra recensioner som inte gett 1 stjärna. 13 är flera år gamla. Återstår ~150 som av olika anledningar anser att appen, ny som gammal, är minst sagt usel. Har alla dessa (potentiella och/eller före detta) kunderna haft fel? Det finns många exempel på dåliga lösningar och bristande funktionalitet. Men det är inte kundernas primära uppgift att varken införa funktioner eller påtala brister. Testa! \n\nNi, dream-teamet, behöver lyssna på kunderna och säkerställa att tjänster och information är korrekta.\n\nv7.4\nNu FINNS äntligen OKQ8-bank länken på startsidan. Tack!\nMen det är obegripligt att den är osynlig vid start av appen och måste scrollas fram bland områdeslänkarna. Ren tur att jag råkade röra fingret.\nBankvalet SKA vara lika synligt som att tvätta bilen!\n\nOKQ8 anser fortfarande att det är så viktigt (för kunden?) att dela sin plats att det upptar halva telefonen. Dessutom är utseendet på objektet (swipe down) sådant att man förväntas kunna minimera det för att slippa se det. Men inte! Men jag vill inte dela min plats.","version":"7.5.0","date":"2026-05-25T00:00:00Z","rating":3,"app_id":1033117611,"username":"Användarkraft","title":"APP Recensioner","country":"SE","tags":["customer_support","design","notifications","user_data_and_privacy"],"review_id":14103264333},{"content":"Skall boka hyrbil och er hemsida vill att jag hämtar appen. Hämtar appen, försöker boka hyrbil. Är i appen men när jag försöker göra en bokning så blir jag skickad till hemsidan, som säger att jag skall hämta appen?!??! Det går alltså inte att ens använda denna app. Inte ens värd en stjärna. Nää. Blir drivmedel och hyrbil hos annan aktör som tar sina potentiella kunder på allvar. Tack\n\nNi svarar mig alltså TRE månader senare och ber då att jag skall kontakta kundtjänst?? Får jag gratis hyrbil då?","version":"6.2","date":"2023-10-10T00:00:00Z","rating":1,"app_id":1033117611,"username":"Madsonosuser","title":"OKQ8 skjuter sig själva i foten","country":"SE","tags":[],"review_id":10459772590},{"content":"Det påstås att det går att betala med Apple Pay men när kortet ska läggas till så är denna funktion inte igång hos utfärdaren (OK/Q8). Det innebär att vi blir tvungna att switcha det fysiska kortet hemma alternativt beställa 1 till.\n\nDen administrativa tiden för oss och även för er samt kostnaden för utskrift av papper / frakt är verkligen en urusel lösning när ett kort i Apple Pay och ett fysiskt löser vardagen otroligt mycket för mig som kund samtidigt som det är en effektivisering och kostnadsbesparing för er som företag. Är inte det intressant ? Som medlem är jag också delägare i föreningen så jag är samtidigt intressent i frågan på fler sätt.\n\nNågot ni också måste se över är otroligt dåliga displayer som är i stort sett omöjliga att se i starkt solljus. Exempel den obemannade stationen i Linköping (Duvkullen). Att det inte finns NFC lösning på stationerna är också en gåta. 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