{"game_intel_data":{},"featured_reviews":[{"content":"I was on hold for 16 mins before anyone picked up. I then spoke to rep about picking up my car to tow and bringing me another one. Tow company called me right after hanging up with rep and said he was coming to pick up car, but didn’t have one to bring to me which was a waste of my time and the Tow guys time. I’ve now been on hold again for 13 mins waiting for another rep to pick up. This is absolutely horrible service. To top it off the rental I was given had a bad tire and the the tire pressure light kept coming on. I took it to one location and he over filled tire to 40. I took it to a second location and they told me the pressure light comes on sometimes due to weather which didn’t sound right, but I went along with it since she is supposed to be the Enterprise expert.  This has been a terrible experience. I am now at 20 mins on hold without anyone anyone answering. This is absolutely horrific..\n\nNow I’m back on hold for additional 40 mins and still counting and for some reason I don’t think my rental is being sent to my location like the associate told me 3 hours ago.. I’m calling to follow up, but I’m still on hold.. The service is so bad that it seems as though you’re going out of business..","version":"3.6","date":"2020-02-23T00:00:00Z","rating":1,"app_id":1020641417,"username":"Johnellelovesmusic","title":"HORRIFIC SERVICE! WHAT In the WORLD!","country":"US","tags":["sound_and_music","localization","performance_and_bugs"],"review_id":5567854182},{"content":"Back in Dec 2018 I rented a car in Green Bay. My flight had arrived late, my battery in my phone was dead. I was give the key to my rental, the rental agent told me the wrong parking spot, so I wasted some time trying to locate my car. I found it but I didn’t realize that there was a button on the key fob that I had to push to expose the key. The key fob had a little silver knob on it, but I didn’t realize it was a button. I thought the car had a keyless start. I wasted about 15 minutes trying to figure out how to start the car. I finally went back to the airport to go to the rental desk. The airport was closed. There was no one anywhere. It was midnight in Dec, freezing, I didn’t have a phone, and the airport is in an isolated area. I started crying because I didn’t know what to do, but I knew I couldn’t just sit there and freeze to death. I started walking till I found a hotel. Their lobby was closed, but there was a buzzer. Luckily the hotel agent let me in even though I wasn’t a customer. She didn’t have a phone I could use but she googled the car and was able to figure out the key fob. I walked back to the car and was able to start it and head out on my hour drive to Northern Wisconsin. I made it up to my destination at about 2:30am. I was not happy with Enterprise for putting me in such a precarious situation. Make sure people know how to operate the new key fobs since there are many types, and make sure people know the airport closes if that’s the case.\nKim Hall","version":"3.1.1","date":"2019-09-06T00:00:00Z","rating":3,"app_id":1020641417,"username":"ZsaW90","title":"Last rental experience","country":"US","tags":["performance_and_bugs"],"review_id":4737773719},{"content":"Wanted to come here and say that after I had a little bit of a concern upon my rental return and no one at enterprise telling me the hours of return and what to do when returning my vehicle at these times when the counter at enterprise isn’t open I received a call from Ben the manager of the enterprise location at Detroit Metro Airport.  Not only did he apologize but gave me a free upgrade to my next rental and who would of known it would be a week later when I was returning for my father funeral?  Thank you for stepping up when there were multiple reasons I was having trouble with my rental return and almost missed my flight but they go above and beyond to let you know how much they care about the customer service they give in all aspects.  Shout out to PJ there who took me to the vehicle. He put my luggage in my vehicle and started the vehicle and make sure everything was good before he handed me the keys. He was so nice and little do they know your reason for the trip and how your feeling but he went above and beyond so I wanted to say that if your going to rent a vehicle please try enterprise. 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With over 9,500 car rental locations around the world, it has never been easier to rent a car while on the go. The Enterprise car rental app is your free travel planner across the US, Canada, Europe, Latin America and more. Our award-winning customer service and variety of vehicle options from economy to luxury car rental will keep your travel worry-free. The Enterprise car rental app allows you to easily find a rental car, view or modify upcoming reservations, modify your rental return date and time, get directions to your rental car branch or call roadside assistance for 24/7 help on the road. Stay signed into your Enterprise Plus account on the app to make reservations faster and earn points you can redeem for free rental days.<br><br>Make a car rental reservation:<br>• Find car rental locations near you for your upcoming travel<br>• Narrow your search with location and vehicle filters<br>• Book long term car rental for extended travel plans<br>• Save rental details to make future reservations even faster<br><br>Access all your car rental information in one place:<br>• Easily view the details and information of your rental car and trip<br>• Skip a step when picking up your rental by Checking In for upcoming reservations<br>• Quickly reference pick-up or drop-off times for your car rental<br>• Easily modify your rental return date and time<br>• Get directions back to your rental car location<br><br>Manage your Enterprise Plus account:<br>• Earn points on every dollar spent<br>• View your reward points balance<br>• Update account details<br>• Redeem your reward points toward free rental days<br><br>Get help when you need it most:<br>• Call roadside assistance or our customer support for help<br>• Find car rental branch details including phone number, address and directions<br><br>Do you have a favorite Enterprise rental car location?<br>• Make a location your “favorite” in the app<br>• Quickly access information to reserve a rental car at your most visited location<br><br>Are you ready for a road trip?<br>• Find the best road trip cars – choose from a wide selection of cars, trucks, SUV’s and<br>vans<br>• Reserve a vehicle at any destination with thousands of rental car locations<br>• Stay safe with our complete clean pledge. Every vehicle will be cleaned and sanitized<br>• Never get stuck on the road with access to 24/7 roadside assistance<br><br>Enterprise is always there when you need us. Now with our rental car app we are making it even easier to experience all the benefits Enterprise has to offer from your mobile phone.<br><br><br>By clicking on \"Install\", you consent to the Terms of Use and Privacy Policy including access to or storage of performance and usage device & app related data for analytic purposes by Enterprise Rent-A-Car or its third party providers.\"","app_summary":"'Enterprise Rent-A-Car', published by a US-based company. The app was last updated on 24 March 2026. Released in US on 03 October 2015 and globally on 03 October 2015. 'Enterprise Rent-A-Car' belongs to the 'Travel' category maintaining a content rating of '4+'. In US, 'Enterprise Rent-A-Car' ranked 32nd on the 'Top Free iPhone Apps' chart in the 'Travel' category. Last month's estimates were 200k downloads. The app is available in US, Canada, and United Kingdom and being advertised actively. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","subtitle":"Rent a Car at 9,500+ Locations","promo_text":""},"has_in_app_purchases":false,"installs":null,"language":"EN","support_url":"https://www.enterprise.com/en/help/contact.html","top_countries":["US","CA","GB"],"valid_countries":["AR","CA","CL","CO","CR","DE","DO","EC","ES","FR","GB","GT","IE","MX","PA","PE","US","VE"],"available_countries":["DE","FR","IE","ES","GB","US","CA","AR","CL","CO","CR","DO","EC","GT","MX","PA","PE","VE"],"pre_order_countries":[],"website_url":"https://www.enterprise.es","app_id":1020641417,"app_view_url":"/ios/us/ean-services-llc/app/enterprise-rent-a-car/1020641417/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/d2/2b/47/d22b47b9-7d25-61b2-e738-f84bd4848201/AppIcon-0-0-1x_U007ephone-0-1-85-220.png/150x150bb.jpg","name":"Enterprise Rent-A-Car","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":1750545599,"publisher_name":"EAN Services, LLC","publisher_profile_url":"/publisher/ios/1750545599","rating":4.901116277898201,"rating_breakdown":[3352,1452,7008,38883,663912],"rating_count":714607,"brand_overview_url":"/brand/8209-enterprise-holdings","country_release_date":1443830400000,"current_version":"8.9","file_size":61500416,"first_released_in":["DE","FR","IE","ES"],"minimum_os_version":"15.1","publisher_country":"US","recent_release_date":1774310400000,"release_date":1558075373000,"release_status":"REGIONAL_RELEASE","supported_languages":["EN"],"worldwide_release_date":1443830400000,"store_removal_date":null,"cohort_id":null,"worldwide_last_month_revenue":{"unit":"cent","type":"currency","currency":"USD","value":100000},"worldwide_last_month_downloads":{"unit":"unit","type":"integer","value":200000},"category_rankings":{"app_id":1020641417,"country":"US","ipad":{"top_free":null,"top_grossing":null,"top_paid":null},"iphone":{"top_free":{"all_categories":null,"primary_categories":[{"6003":31}],"sub_categories":[]},"top_grossing":null,"top_paid":null}}}