{"game_intel_data":{},"featured_reviews":[{"content":"Until end of last year the app worked on my Samsung just fine. Then I could not upload a picture of the invoice in the app only in the phone web browser. This stopped after a while, too. I deinstalled and installed the app, hoping this would fix it and still does not work... got told \"I am the only one with that issue\". The only way I have to make a claim is when I have access to a computer or laptop. This defeats the whole \"quick and easy\" purpose of an app on your phone.","version":"16.19.0","date":"2026-03-19T00:00:00Z","rating":1,"app_id":"nz.co.nib.mynib","username":"Mel Gehl","title":"","country":"US","tags":["performance_and_bugs","customer_support","service"],"review_id":"80154b2d-4d29-445e-b6f5-8e5ad485d6d9"},{"content":"Cant find ANYTHING. All I want to do is check my policy. Nib website says to click 'my documents' in the app..... there is no 'my documents' so how the hell am O meant to do that. Have had numerous issues with this stupid app. Thinking of going elsewhere","version":"16.13.0","date":"2025-12-10T00:00:00Z","rating":1,"app_id":"nz.co.nib.mynib","username":"Tania Griffiths","title":"","country":"US","tags":["feature_requests","performance_and_bugs","customer_support"],"review_id":"e2917acd-da77-40ee-81d0-d0f962bd7836"},{"content":"The app (Android) worked perfectly until the early October '18 update. Despite an uninstall/re-install, when the app is opened it says 'You are offline - please connect to the internet to access the app' (my phone is permanently online by default) so there is clearly something wrong with the app itself.  The my Nib portal accessed via Microsoft Edge on a laptop works fine.  It's just the App which is screwed up and now useless.","version":"1.1.1","date":"2018-10-10T00:00:00Z","rating":1,"app_id":"nz.co.nib.mynib","username":"A Google 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Raise a query and we'll get back to you as soon as we can. <br>– Find a provider: Search our directory to find a private healthcare provider in your area. <br>– Access nib Balance: Our new health tool helping you get a clearer picture of your health across five key pillars of wellbeing.<br><br>Please note: This app is for nib New Zealand customers only.<br><br>More about nib<br>At nib we believe that private health insurance should be easy to understand, easy to claim on and most of all good value. With over 60 years' experience in providing private health insurance, we cover over one million people across New Zealand and Australia. For more information, see www.nib.co.nz.","app_summary":"'my nib NZ', published by a New Zealand-based company. The app was last updated on 30 April 2026. Released in US on 02 June 2015 and globally on 02 June 2015. 'my nib NZ' belongs to the 'Health & Fitness' category maintaining a content rating of 'Everyone'. Last month's estimates were < 5k downloads. The app is available in New Zealand, Ghana, and Australia but not being advertised actively. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","short_description":"Manage your health cover 24/7. 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