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I have reached out to support and visited the store in person, but no one has fixed the glitch. For a brand of this stature, this level of technical failure and lack of support is unacceptable.","version":"5.9.0","date":"2026-05-04T00:00:00Z","rating":1,"app_id":"malabargold.qburst.com.malabargold","username":"Nikhil Gupta","title":"","country":"US","tags":["performance_and_bugs","customer_support","service"],"review_id":"d0b58b38-2e6b-4ac2-a42f-5d8d25f7178f"},{"content":"Title: Extremely buggy & unusable update! The new app is a total step backward. It doesn't accept old login credentials and OTPs aren't arriving. Even after login, all my previous purchase history is missing. The app is incredibly slow, lags on every page, and is not user-friendly. Most importantly, gold rates (18k/22k) and many locations are no longer visible. Ordering has become a headache. 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