{"game_intel_data":{},"featured_reviews":[{"content":"The app is good when it works, but like all alrajhi services, sometimes they stop working without any reasons. Sometimes, login service becomes unavailable, and consequently, it removes the device from the linked account, which means you need to wait until the service is up again and re-add your account 😱 Update: Customer Service is the worst. Rget can't help by any means.","version":"4.13.6","date":"2024-10-29T00:00:00Z","rating":1,"app_id":"com.urpay.consumer","username":"Mohamed Hegazy","title":"","country":"US","tags":["service","feature_requests","login","updates_and_maintenance","performance_and_bugs"],"review_id":"165bfc11-137d-450f-a155-07a969844579"},{"content":"I had a highly disappointing experience with this app. I recently transferred money to my bank account. The money was deducted from my urpay wallet, but it still hasn't arrived in my bank. When I tried to contact customer service for help, the app showed a message saying the support option is currently unavailable. If your support system doesn't work when users face critical issues like stuck funds, how can we trust this app? I do not recommend it at all until they fix this.","version":"5.32.1","date":"2026-06-29T00:00:00Z","rating":1,"app_id":"com.urpay.consumer","username":"Um Khan","title":"","country":"US","tags":["payment","customer_support"],"review_id":"1eeca17c-52ec-4f0d-a0c9-f6cfefb8b250"},{"content":"faltu app he Very useless application, I don't get customer support and my money gets stuck. My money has been stuck for the last 2 months and the customer care is still not resolving this issue. 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