{"game_intel_data":{},"featured_reviews":[{"content":"Once good; now terrible. The app keeps crashing, both on my phone and on my desktop computer. Troubleshooting methods don't always work, and contacting a human - as opposed to a useless chatbot \"virtual assistant\" - is impossible. Today, I submitted a help form for support with the \"make payment\" option, which keeps crashing, and got an error report when I submitted the form too. Sick of how glitchy the app has become and now looking into changing banks.","version":"15.09.142830","date":"2025-11-12T00:00:00Z","rating":1,"app_id":"com.ubs.swidKXJ.android","username":"Kate MacLeod","title":"","country":"US","tags":["performance_and_bugs","customer_support","error_handling_and_messages","service"],"review_id":"bcb18dfa-4d91-4aad-8073-07c1fa818993"},{"content":"The application is about to stop working on GrapheneOS soon, as indicated by the new pop up message. If you have an outdated Android, with known security issues, apparently this is not a problem, but if you have an independent OS focused on security and privacy, this is unsafe, according to UBS. Dear UBS developers, please reconsider your plan. Revolut didn't work on GrapheneOS initially, but they finally recognized the need for it and the application works now, I hope UBS can do the same.","version":"26.02.163748","date":"2026-02-26T00:00:00Z","rating":1,"app_id":"com.ubs.swidKXJ.android","username":"Kamil Panek","title":"","country":"US","tags":["security","cross_platform_consistency"],"review_id":"ee9ae913-2bb4-4f4c-931e-d86fddce5187"},{"content":"This app is really really Bad. Updates at least once per month, if there is a new one you have to install it or it won't work. Sometimes after a new update it just will not work anymore.. Sometimes I have to enter the payment Datas 4, 5, 6 times until it finally works. It crashes all the time! This is just humiliation ritual.. 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<br>How <b>secure</b> is our Mobile Banking App?<br>In short, UBS Mobile Banking provides state-of-the-art security.<br>How? Our security concept protects you fourfold. We uniquely identify you with the Access App or Access Card. By defining security settings and activating real-time notifications, you can increase security even more. Furthermore, we use artificial intelligence to check certain transactions for irregularities. And we help you use the internet safely – see our security recommendations on <b>ubs.com/security.</b><br> <br>Further <b>information:</b><br>UBS Switzerland AG and other non-US subsidiaries of UBS Group AG have made the UBS &amp; UBS key4 Mobile Banking App (\"App\") available exclusively to existing clients that benefit from these services with the exception of US and Australian clients.<br>The fact that the App can be downloaded from the US or Australia and/or any other country’s App Store does not constitute a solicitation, offer or recommendation to enter into a transaction, nor is it to be understood as a solicitation or offer for a client relationship between the person downloading the App and UBS Switzerland AG or other non-US subsidiaries of UBS Group AG.","app_summary":"'UBS & UBS key4', published by a Switzerland-based company. The app was last updated on 17 February 2026. Released in US on 21 November 2018 and globally on 20 December 2011. 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