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Chat is useless too, it only wants to find restaurant locations. sammy the AI assistant won't help either. it also defaults to restaurant locations only. All the phone numbers I found go. to the same usless recorded line. guess I'm going to have to delete the subway app and find a new favorite. Don't waste your time on subway. no way to contac","version":"30.21.0","date":"2026-04-09T00:00:00Z","rating":1,"app_id":"com.subway.mobile.subwayapp03","username":"Richard Bushong","title":"","country":"US","tags":["payment","customer_support","performance_and_bugs","service"],"review_id":"8e21bd1b-84da-441d-a493-f6c69cdb7ac8"},{"content":"This app is horrible. Never has it worked for me. I ordered on the app, paid, was charged on my bank account and was told to show up at a set time to pick up my order. Drove to the subway only to be told they have no order from me. waited for ever in store and app doesnt have a recent order or anything. Almost as if the app reset and just deleted my order. 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