{"game_intel_data":{},"featured_reviews":[{"content":"Generally, the app is easy to use, but it's been unreliable since the last update. My Bluetooth will connect for calls half the time and require me to tap the connect to Bluetooth. I often have trouble connecting for music or video, and most of the time it won't connect at all. I've tried reinstalling everything but that didn't fix it. This is very frustrating.","version":"7.2.1","date":"2025-11-24T00:00:00Z","rating":3,"app_id":"com.sonova.phonak.dsapp","username":"RavensGrey","title":"","country":"US","tags":["performance_and_bugs","updates_and_maintenance","customer_support","integration_with_other_services"],"review_id":"e16169ba-47b3-4dab-a39e-85975a7aa026"},{"content":"Overall the app works. However, it always defaults to \"Automatic\". Automatic sounds awful to me and I must then change it back to my custom program. Please let me set which program I want to use as the default. Every hearing aid is customized so let me pick the custom program that I want and not your \"Automatic\" program. Let me know if this is something that you are considering.","version":"6.9.1","date":"2024-12-01T00:00:00Z","rating":3,"app_id":"com.sonova.phonak.dsapp","username":"Kenneth Marcotte","title":"","country":"US","tags":["sound_and_music"],"review_id":"bf907572-8c9f-413b-b353-50b2e01ca28a"},{"content":"I am having an awful time recently with this app and customer service tells me to do the same things over and over and over. And it doesn't work! why spend $6000 for hearing aids (audio I90 sphere) if you can't access the programs without physically turning your hearing aids on and off because the app won't hold a connection. The technology of the hearing aids themselves is amazing, but if you can't access the technology because the app won't work, what's the point?","version":"7.4.1","date":"2026-05-03T00:00:00Z","rating":1,"app_id":"com.sonova.phonak.dsapp","username":"Elyse 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on Any Network","custom_fields_filter_id":{"errors":["Invalid params values: [\"Active\"], name: \"Advertised on Any Network\""]}},"categories":[{"name":"Medical","id":"medical"}],"content_rating":"Everyone","description":{"full_description":"The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data*.
The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).
The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)
Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***.
* Available on Paradise Rechargeable, Audéo Fit, Lumity and Infinio devices
** Available on Audéo Fit only
***Available on Audéo Fit , Lumity and Infinio devices
Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.
Hearing aid compatibility:
myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity.
myPhonak can be used with:
• Phonak Naída™ L-M I (Infinio)
• Phonak Virto™ I (Infinio)
• Phonak Audéo™ I (Infinio)
• Phonak CROS™ I (Infinio)
• Phonak Sky™ L (Lumity)
• Phonak Naída™ L (Lumity)
• Phonak Terra™+
• Phonak CROS™ L (Lumity)
• Phonak Audéo Fit™ (Lumity)
• Phonak Slim™ L (Lumity)
• Phonak Audéo™ L (Lumity)
• Phonak Audéo Life™ (Lumity)
• Phonak CROS™ P (Paradise)
• Phonak Audéo Fit™ (Paradise)
• Phonak Audéo Life™ (Paradise)
• Phonak Virto™ P-312 (Paradise)
• Phonak Naída™ P (Paradise)
• Phonak Audéo™ P (Paradise)
• Phonak Audéo™ M (Marvel)
• Phonak Bolero™ M (Marvel)
• Phonak Virto™ M-312 (Marvel)
• Phonak Naída™ M-SP (Marvel)
• Phonak Naída™ Link M (Marvel)
• Phonak Audéo™ B-Direct***
***Advanced Remote Control and Remote Support not available
Device compatibility:
Google Mobile Services (GMS) certified Android devices supporting Bluetooth 4.2 and Android OS 8.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required.
If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility
Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak.
Android™ is a trademark of Google, Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.
Always seek the advice of a doctor in addition to using this app and before making any medical decisions.
The app is only available in countries where the compatible hearing instruments have received official approval for distribution.
myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.","app_summary":"myPhonak, published by a Switzerland-based company. The app was last updated on 28 May 2026. Released in US on 16 April 2018 and globally on 30 August 2018. myPhonak belongs to the 'Medical' category maintaining a content rating of 'Everyone'. In US, myPhonak ranked 44th on the 'Top Free' chart in the 'Medical' category. Last month's estimates were 80k downloads. The app is available in US, United Kingdom, and Germany and being advertised actively. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","short_description":"Personalized hearing experience and health data tracking"},"has_in_app_purchases":false,"installs":"1M - 5M","language":"EN","support_url":"https://www.phonak.com/com/en/hearing-aids/apps/myphonak-app.html","top_countries":["US","GB","DE"],"valid_countries":["AE","AO","AR","AT","AU","AZ","BD","BE","BF","BG","BH","BO","BR","BY","CA","CH","CI","CL","CM","CO","CR","CY","CZ","DE","DK","DO","DZ","EC","EE","EG","ES","FI","FR","GB","GE","GH","GR","GT","HK","HR","HU","ID","IE","IL","IN","IT","JO","JP","KE","KR","KW","KZ","LB","LK","LT","LU","LV","LY","MA","ML","MM","MO","MT","MX","MY","MZ","NG","NI","NL","NO","NZ","OM","PA","PE","PH","PK","PL","PT","PY","QA","RO","RS","RU","SA","SE","SG","SI","SK","SN","SV","TH","TN","TR","TW","TZ","UA","UG","US","UY","UZ","VE","VN","YE","ZA","ZM","ZW"],"available_countries":["US","AU","CA","FR","DE","GB","IT","JP","KR","RU","AR","BE","BR","DK","GR","HK","IN","ID","IL","MX","MY","NL","NO","PH","PL","SA","SG","ES","SE","CH","TW","TR","AE","CN","CZ","FI","HU","RO","TH","VN","BB","VE","RS","BG","MZ","KE","LV","LU","ZA","EG","NZ","GE","UA","PA","HR","BO","MO","NG","IQ","SV","PE","CL","MM","CY","BY","KW","NI","LK","IE","AT","CO","PY","DZ","LY","MG","UY","OM","LB","KH","YE","SK","PT","AZ","DO","GH","PK","LT","MT","UZ","TN","AF","EE","BM","KZ","AO","MA","EC","SI","QA","BH","CR","GT","BD","CI","JO","ML","SN","TZ","UG","ZM","ZW","BF","CM"],"pre_order_countries":[],"website_url":"https://www.phonak.com/com/en/hearing-aids/apps/myphonak-app.html","app_id":"com.sonova.phonak.dsapp","app_view_url":"/android/us/sonova-ag/app/myphonak/com.sonova.phonak.dsapp/","country":"US","icon_url":"https://play-lh.googleusercontent.com/E-uZH3sJPp7qGtdXGdtHShQBJfiWRlnE2wskK9zXe-o8TmlrwsAFOo5B1aD487bhR6SxQa3Y4ewDWy8yxZkMSQ=s150","name":"myPhonak","os":"android","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":"Sonova+AG","publisher_name":"Sonova AG","publisher_profile_url":"/publisher/android/Sonova+AG","rating":4.467995709642819,"rating_breakdown":[5200,2696,7676,21728,86699],"rating_count":123999,"country_release_date":1523836800000,"current_version":"7.4.2","file_size":"Varies with device","first_released_in":["US","DE"],"minimum_os_version":"8.0","publisher_country":"Switzerland","recent_release_date":1779926400000,"release_date":1564012800000,"release_status":"REGIONAL_RELEASE","supported_languages":[],"worldwide_release_date":1535587200000,"store_removal_date":null,"cohort_id":null,"worldwide_last_month_revenue":{"unit":"cent","type":"currency","currency":"USD","value":100000},"worldwide_last_month_downloads":{"unit":"unit","type":"integer","value":80000},"category_rankings":{"app_id":"com.sonova.phonak.dsapp","country":"US","android":{"top_free":{"all_categories":null,"primary_categories":[{"medical":46}],"sub_categories":[]},"top_grossing":null,"top_paid":null}}}