{"game_intel_data":{},"featured_reviews":[{"content":"After the recent update, the app has become useful only for checking account balance, but when sending money it becomes irritating because how to you send when the app doesn't pop-up the keyboard for you to enter the otp? You can't even change security questions as anytime otp is required the fields to key in becomes unresponsive. We can no longer see hekima accounts to. Revert to the old version it was better.","version":"","date":"2025-03-01T00:00:00Z","rating":2,"app_id":"com.mcoopcash.retail","username":"Mr. Omondi","title":"","country":"US","tags":["login","user_data_and_privacy","updates_and_maintenance"],"review_id":"16752745-01fb-4846-9998-2927d8c66352"},{"content":"Hey the app is great, just needs some work on the error handling messages (eg. When a user doesn't qualify for a loan and I click on a card I see some code which should be the case for a an end-user like me), fitting the elements onto the mobile phone's viewport should also be addressed so that the elements don't look oddly placed. Loading time is a bit of an issue as well, if the app could be optimized so that it loads content quicker that would help in enhancing the user experience. -)","version":"5.3.24","date":"2024-08-06T00:00:00Z","rating":3,"app_id":"com.mcoopcash.retail","username":"Krystel Celline","title":"","country":"US","tags":["performance_and_bugs"],"review_id":"dc16ff21-8c44-48bf-bb92-3aad70fbe7b7"},{"content":"The app is excellent in frustrating the user. Nothing works. You try to register, you reach a dead end with an ambiguous message. The \"user already exists\" is the feedback for everything registration. Can't login either. Trying to reset the password end up telling you no user matches the given credentials. I wonder why a stable bank can't just invest in and upgrade such a service. 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