{"game_intel_data":{},"featured_reviews":[{"content":"Very disappointing experience with Ixigo. I canceled my booking as per the policy, but my refund has still not been processed. Customer support keeps giving excuses and there is no clear update on when I will get my money back. It's frustrating to wait for my own money. I expected much better service. I would not recommend Ixigo until they improve their refund process and customer support.","version":"9.10.0","date":"2026-07-03T00:00:00Z","rating":1,"app_id":"com.ixigo.train.ixitrain","username":"Amit Gupta","title":"","country":"US","tags":["customer_support","payment"],"review_id":"737820c1-7484-4ab9-b3cb-5399e00a25ad"},{"content":"Nothing is good about this app. Whenever I contact customer care, they keep sending the same repeated replies instead of resolving the issue, then simply close the chat. This is the worst customer support I've experienced. I'm giving it 1 star only because there's no option to give 0 stars.","version":"9.10.0","date":"2026-06-30T00:00:00Z","rating":1,"app_id":"com.ixigo.train.ixitrain","username":"Syed Nasir","title":"","country":"US","tags":["customer_support","service"],"review_id":"4ba2a657-2fb8-4ecb-9168-e53a9ccaf8f5"},{"content":"This app is a scam. I booked two 3rd AC tickets from Gorakhpur to Delhi through it and selected the '2X Refund' option, paying the extra amount accordingly. According to the app's policy, if the tickets were not confirmed, I was supposed to receive a 2X refund. However, even though my tickets remained unconfirmed after the chart was prepared, they did not provide the 2X refund. 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#1 IRCTC Authorised Train Ticket Booking App

Why is ixigo the best train booking app for Indian Railways?

✓ Get 3X Refund* if ticket remains waitlisted with 'Alternate Travel Plan'
✓ Top rated train booking app - 4.7 rating by 30L+ users
✓ Metro tickets booking now available
✓ Free cancellation with instant full refund with 'Assured'
✓ PNR status & waitlist prediction
✓ Where is my train running status - works without Internet
✓ Book bus tickets and hotels on ixigo

Get confirmed train tickets with the IRCTC authorised train app, including Tatkal booking of special IRCTC trains and live train status. Easily book train tickets from the IRCTC train app, check your PNR status and live NTES running status, know where is my train, and check your IRCTC train status even without the internet.

Named the best 'Made in India' app by Google, ixigo offers features like Tatkal ticket booking, PNR prediction, live train status, NTES enquiry, platform locator, order food in train, coach position, seat maps, recovering an IRCTC password or registering a new IRCTC user ID, and IRCTC e-catering. Indian Railways launched its SuperApp called RailOne, while IRCTC already has the IRCTC Rail Connect app. IRCTC is often misspelled as irtc, itctc, or irtct.

✅ ixigo's Alternate Travel Plan (formerly known as Travel Guarantee)

● Get 3X Refund* if your ticket remains waitlisted.
● You'll get your ticket fare refund via your original payment method and the rest as a coupon.
● You can use the coupon to book flights, trains, or buses on next trip.

*T&C apply: 3X for flights, 3X for buses, or 2X for trains if your ticket is waitlisted.

🚆 Metro Ticket Bookings

● Get Delhi & Mumbai Metro QR tickets instantly
● Flat 10% cashback on every metro ride
● Enjoy easy, reliable & secure payments

💯 Free cancellation & instant full refunds with Assured

● Get 100% instant refunds on IRCTC booking cancellations
● Pay ₹0 PG & service charge during train booking cancellation

🚉 ixigo's Same Train Alternates

● Get confirmed seats on the same train for waitlisted tickets
● Alternate options for your train route

✅ PNR status & waitlist prediction

● Check PNR status to know whether your Indian Railways seat is confirmed or not
● Automated PNR confirmation updates & waitlist predictions

⏰ Live train running status

● Check live train running status & where is my train
● Receive train updates like rescheduled, cancelled, or diverted trains

💺Train seat availability

● Check train ticket & seat availability from the IRCTC authorised app
● Do Indian Railways inquiry to get all IRCTC train time tables, coach position & seat map

🚊 Tatkal ticket booking

● Tatkal booking is available for all classes like 3A, 2A, 1A, SL, and CC.
● Get free cancellation on Tatkal ticket booking through the ixigo train app.

🧑‍💻 Indian Railways (IRCTC) train booking information

● Train timetable, seat maps for Indian Railways trains
● All major Indian Railways trains covered: Vande Bharat Express, Tejas Express, Rajdhani Express, Shatabdi Express, Duronto Express, etc.
● Save popular IRCTC train routes for offline use

🇮🇳 Available in 8 Indian languages

Use ixigo trains app in English, Hindi, Marathi, Gujarati, Bengali, Telugu, Tamil, or Kannada

Disclaimer: This is an official IRCTC (Indian Railway Catering and Tourism Corporation) train ticket booking app that also uses public information from third-party websites. By using it, you assume responsibility for any legal implications. Feedback: www.ixigo.com/trainhelp

Permissions: Location for accurate IRCTC train running status and SMS for train booking transactions.

Commonly misspelled terms: where is my trian, exigo, ixico, ixgio, ixgo, ixico, ixigi, ixigio, ixigp, ixingo, ixio, train man","app_summary":"'ixigo Train', published by a India-based company. The app was last updated on 29 June 2026. Released in US on 02 April 2013 and globally on 02 April 2013. 'ixigo Train' belongs to the 'Travel & Local' category maintaining a content rating of 'Everyone'. In US, 'ixigo Train' ranked 504th on the 'Top Free' chart in the 'Travel & Local' category. Last month's estimates were 2m downloads. The app is available in India, Saudi Arabia, and United Arab Emirates and being advertised actively. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","short_description":"IRCTC Train Ticket Booking, Where is My Train, Running Status, PNR Status, Metro"},"has_in_app_purchases":false,"installs":"100M - 500M","language":"EN","support_url":"https://www.ixigo.com","top_countries":["IN","SA","AE"],"valid_countries":["AE","AO","AR","AT","AU","AZ","BD","BE","BF","BG","BH","BJ","BO","BR","BY","CA","CG","CH","CI","CL","CM","CO","CR","CY","CZ","DE","DK","DO","DZ","EC","EE","EG","ES","FI","FR","GB","GE","GH","GR","GT","HK","HR","HU","ID","IE","IL","IN","IQ","IT","JO","JP","KE","KH","KR","KW","KZ","LA","LB","LK","LT","LU","LV","LY","MA","ML","MO","MT","MX","MY","MZ","NG","NI","NL","NO","NZ","OM","PA","PE","PH","PK","PL","PT","PY","QA","RO","RS","RU","SA","SE","SG","SI","SK","SN","SV","TH","TN","TR","TW","TZ","UA","UG","US","UY","UZ","VE","VN","YE","ZA","ZM","ZW"],"available_countries":["US","AU","CA","FR","DE","GB","IT","JP","KR","RU","AR","BE","BR","DK","GR","HK","IN","ID","IL","MX","MY","NL","NO","PH","PL","SA","SG","ES","SE","CH","TW","TR","AE","CN","CZ","FI","HU","RO","VN","TH","BB","RS","PA","BG","KE","LV","MZ","ZA","EG","HR","NZ","GE","UA","VE","LU","BO","MO","IQ","PE","CL","AT","CY","MM","BY","LK","KW","NI","IE","NG","SV","AZ","CO","PY","DZ","LY","DO","MG","KH","UY","YE","SK","GH","OM","LB","PT","LT","AF","UZ","TN","EE","BM","KZ","BH","AO","MA","CR","SI","PK","QA","GT","EC","MT","BD","BJ","BF","CM","CG","CI","JO","LA","ML","SN","TZ","UG","ZM","ZW"],"pre_order_countries":[],"website_url":"https://www.ixigo.com","app_id":"com.ixigo.train.ixitrain","app_view_url":"/android/us/ixigo-irctc-authorised-partner-flight-tickets/app/ixigo-train-bus-metro-ticket/com.ixigo.train.ixitrain/","country":"US","icon_url":"https://play-lh.googleusercontent.com/Ax51Po0dz9yGJYPzHKzVJB69hL0VWVDvjYmbJFoF_n1cTlIGwk9dwzq_zLHxLMxcDNteFXaw9Kc5OkWRAfWnyw=s150","name":"ixigo Train, Bus, Metro Ticket","os":"android","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":"ixigo+-+IRCTC+Authorised+Partner,+Flight+Tickets","publisher_name":"ixigo - IRCTC Authorised Partner, Flight Tickets","publisher_profile_url":"/publisher/android/ixigo+-+IRCTC+Authorised+Partner,+Flight+Tickets","rating":4.675910024539932,"rating_breakdown":[178563,37181,96702,290107,3437393],"rating_count":4039946,"country_release_date":1364860800000,"current_version":"9.10.0","file_size":"Varies with device","first_released_in":["US","AU","CA","FR","DE","GB","IT","JP","KR","RU","AR","BE","BR","DK","GR","HK","IN","ID","IL","MX","MY","NL","NO","PH","PL","SG","ES","SE","CH","TW","TR","AE","CN","CZ","FI","HU","RO","VN","TH","BB","RS","PA","BG","KE","LV","MZ","ZA","EG","HR","NZ","GE","UA","VE","LU","BO","MO","IQ","PE","CL","AT","CY","MM","BY","LK","KW","NI","IE","NG","SV","AZ","CO","PY","DZ","LY","DO","MG","KH","UY","YE","SK","GH","OM","LB","PT","LT","AF","UZ","TN","EE","BM","KZ","BH","AO","MA","CR","SI","PK","QA","GT","EC","MT","BD","BJ","BF","CM","CG","CI","JO","LA","ML","SN","TZ","UG","ZM","ZW"],"minimum_os_version":"6.0","publisher_country":"India","recent_release_date":1782691200000,"release_date":1364860800000,"release_status":"REGIONAL_RELEASE","supported_languages":[],"worldwide_release_date":1364860800000,"store_removal_date":null,"cohort_id":"cohort_63f9136c57f50059c45d85f5","worldwide_last_month_revenue":{"unit":"cent","type":"currency","currency":"USD","value":100000},"worldwide_last_month_downloads":{"unit":"unit","type":"integer","value":2000000},"category_rankings":{"app_id":"com.ixigo.train.ixitrain","country":"US","android":{"top_free":{"all_categories":null,"primary_categories":[{"travel_and_local":482}],"sub_categories":[]},"top_grossing":null,"top_paid":null}}}