{"game_intel_data":{},"featured_reviews":[{"content":"Misleading pricing. Products shown at one price on the product page become more expensive in the cart/payment page without any explanation. I've reported this several times but only receive automated replies. I also received two blank calls yesterday, and the issue is still unresolved. Poor customer support and an unacceptable shopping experience.","version":"8.35.0","date":"2026-07-25T00:00:00Z","rating":1,"app_id":"com.bigbasket.mobileapp","username":"Ravikant","title":"","country":"US","tags":["pricing","customer_support"],"review_id":"92803aad-4205-4dc8-ac46-12bd639f78d4"},{"content":"very bad customer service, suddenly my account blocked by their team. I tried several times to open my account via mail or chat but there's no response. Not only this, their customer care number is not toll free. It is a chargeable number. However, according to their terms and conditions 4-5 members of same address can open their account. Still they blocked my account. Isn't it unfair. So, don't waste your time and money. Other grocery apps don't do this kind of treatment with customers.","version":"8.35.0","date":"2026-07-16T00:00:00Z","rating":1,"app_id":"com.bigbasket.mobileapp","username":"geetanjali bansal","title":"","country":"US","tags":["customer_support","security"],"review_id":"bbe29397-995d-4270-874f-2b94a1e903de"},{"content":"One of the worst online shopping experiences I've had. BigBasket delivers defective products, and when you raise a complaint, they promise a refund only after pickup—but the pickup never happens, leaving you without a refund. Their customer support is equally disappointing. The agents are rude, unprofessional, and offer no real solution. 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Choose from 20000+ grocery essentials. Available only in select cities.</b><br><br>bigbasket is India’s leading online grocery shopping app, trusted by 10 million+ happy customers and counting!<br><br>Install the bigbasket app now and get your groceries delivered in 300+ cities and towns across India. <br><br>Shop from a vast range of 20,000+ products including farm-fresh fruits and vegetables, groceries, fish, chicken, meat, home &amp; household essentials, pet care needs, organic products, beauty and hygiene, imported and gourmet &amp; more at the best prices. Enjoy hassle-free online grocery shopping and home delivery at just a click of a button.<br><br>FEATURES AND SERVICES<br><br>What to expect from us?<br><br>* Wide range of products, including fresh fruits and vegetables: Choose from a vast collection of 20,000+ products across 1000+ national and international brands including Aashirvaad, Amul, Bisleri, Cadbury, Complan, Fresho, Haldiram, Himalaya, Horlicks, Kellogg’s, Lays, Lizol, Nandini, Nescafe, Nivea, Nutella, Patanjali, Saffola, Sunpure, Surf Excel, Vim, Zespri to name a few. And yes, we have a full range of fresh fruits and vegetables, procured directly from farmers!<br><br>* Enjoy low prices and great offers: Buy at low prices with great offers including discounts, bundle pack offerings, promotions.<br><br>* Fast and Secure Checkout: Pay by UPI, net-banking, credit and debit cards options and e-wallets.<br><br>* Assured quality:  We source most of our fruits, vegetables and private label staples (bb Royal, bb Popular) directly from farmers. <br><br>* Search in 7 languages: Our  app supports searching for items in seven regional languages. Search for “vendakkai” or “bhindi” or “ladies finger”, we’ll get it right automatically.<br><br>* Easy search options: Easily shop from your past purchases with the help of SmartBasket, else use our various search options: scan the bar code search, give voice commands, use filters on categories or brands.<br><br>FEEDBACK / APP SUGGESTIONS:<br>At bigbasket your shopping experience is our priority and we would love to know how we can improve our app as well as services. If you have any suggestions to improve our app, please mail us at productteam@bigbasket.com. For any inputs on our service we are at customerservice@bigbasket.com, https://www.facebook.com/Bigbasketcom or 18601231000.","app_summary":"'bigbasket: Groceries and more', published by a India-based company. The app was last updated on 27 July 2026. Released in India on 27 May 2013 and globally on 27 October 2020. 'bigbasket: Groceries and more' belongs to the 'Shopping' category maintaining a content rating of 'Rated for 3+'. In India, 'bigbasket: Groceries and more' ranked 7th on the 'Top Free' chart in the 'Shopping' category. Last month's estimates were 3m downloads. The app is available in India, US, and United Arab Emirates and being advertised actively. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","short_description":"India's Largest Online Grocery Shopping App - Over 10 million happy customers!"},"has_in_app_purchases":false,"installs":"100M - 500M","language":"EN","support_url":"https://www.bigbasket.com","top_countries":["IN","US","AE"],"valid_countries":["AE","AO","AR","AT","AU","AZ","BD","BE","BF","BG","BH","BJ","BO","BR","BY","CA","CG","CH","CI","CL","CM","CN","CO","CR","CY","CZ","DE","DK","DO","DZ","EC","EE","EG","ES","FI","FR","GB","GE","GH","GR","GT","HK","HR","HU","ID","IE","IL","IN","IQ","IT","JO","JP","KE","KH","KR","KW","KZ","LA","LB","LK","LT","LU","LV","LY","MA","ML","MM","MO","MT","MX","MY","MZ","NG","NI","NL","NO","NZ","OM","PA","PE","PH","PK","PL","PT","PY","QA","RO","RS","RU","SA","SE","SG","SI","SK","SN","SV","TH","TN","TR","TW","TZ","UA","UG","US","UY","UZ","VE","VN","YE","ZA","ZM","ZW"],"available_countries":["US","AU","CA","FR","DE","GB","IT","JP","KR","RU","AR","BE","BR","DK","GR","HK","IN","ID","IL","MX","MY","NL","NO","PH","PL","SA","SG","ES","SE","CH","TW","TH","TR","AE","VN","CZ","FI","HU","CN","RO","BB","VE","PA","RS","KE","LU","MZ","LV","EG","ZA","HR","GE","NZ","UA","BG","MO","IQ","NG","SV","CY","AT","LK","MM","BY","NI","BO","IE","PE","CL","KW","LY","DO","PY","AZ","OM","MG","YE","LB","UY","SK","GH","CO","DZ","KH","PT","PK","LT","MT","AF","UZ","TN","KZ","GT","AO","MA","SI","QA","BM","BH","CR","EE","EC","BD","BJ","BF","CM","CG","CI","JO","LA","ML","SN","TZ","UG","ZM","ZW"],"pre_order_countries":[],"website_url":"https://www.bigbasket.com","app_id":"com.bigbasket.mobileapp","app_view_url":"/android/in/bigbasket-com/app/bigbasket-groceries-and-more/com.bigbasket.mobileapp/","country":"IN","icon_url":"https://play-lh.googleusercontent.com/OP5Xf_95EAJhJ_riZcWxyaFUu4TaEISBVHXLkzRfK2PH2AZQrVGsZgru0Y4r2BMJhnl_fCRixVBDLQGVhNuI=s150","name":"bigbasket: Groceries and more","os":"android","price":{"currency":"INR","value":0,"string_value":"₹0.00","subunit_to_unit":100},"publisher_id":"Bigbasket.com","publisher_name":"Bigbasket.com","publisher_profile_url":"/publisher/android/Bigbasket.com","rating":4.734527293519873,"rating_breakdown":[52442,12199,41584,312796,2000546],"rating_count":2419567,"brand_overview_url":"/brand/533600-tata-digital","country_release_date":1369612800000,"current_version":"8.35.0","file_size":"Varies with device","first_released_in":["US","GB","IN"],"minimum_os_version":"7.0","publisher_country":"India","recent_release_date":1785110400000,"release_date":1603756800000,"release_status":"WORLDWIDE_RELEASE","supported_languages":[],"worldwide_release_date":1603756800000,"store_removal_date":null,"cohort_id":"cohort_660307ba57f5003eb8f0728c","worldwide_last_month_revenue":{"unit":"cent","type":"currency","currency":"USD","value":100000},"worldwide_last_month_downloads":{"unit":"unit","type":"integer","value":3000000},"category_rankings":{"app_id":"com.bigbasket.mobileapp","country":"IN","android":{"top_free":{"all_categories":57,"primary_categories":[{"shopping":6}],"sub_categories":[]},"top_grossing":null,"top_paid":null}}}