{"game_intel_data":{},"featured_reviews":[{"content":"This app works fine… until you actually need it. As long as trains run normally, it’s okay—but that’s exactly the problem. During disruptions, platform info doesn’t match the station, routes become unreliable, and updates come too late. I’ve missed multiple alternatives and ended up waiting hours longer than necessary. It doesn’t help in chaos—it reports it after the fact.","version":"8.5.2","date":"2026-05-04T00:00:00Z","rating":1,"app_id":"be.sncbnmbs.b2cmobapp","username":"Giuliano Santagata","title":"","country":"US","tags":["performance_and_bugs","service","notifications"],"review_id":"cf5b9e1c-31a6-4b60-8fa8-28b54b367fd2"},{"content":"Creating an account doesn't work from within the app. First time I created an account on my phone, clicked the confirmation email (I clicked it on my computer), then tried to login on my computer. Says \"wrong password\", so I reset my password and try to login again, this time it says \"A technical error has occurred. Please try to log in again\". No matter how many times I login, it still says that... What I ended up having to do was creating a second account all from my computer for it to finally work! Given I think this might be an error on the server-side or something, but this needs to be addressed ASAP. Another issue I found was that on the new purchase screen if you type too quickly in the departure text field the app will crash to a gray screen. Overall a frustrating experience and it makes me worried that the app will stop working when I need it to :(","version":"2.7.2","date":"2021-08-04T00:00:00Z","rating":2,"app_id":"be.sncbnmbs.b2cmobapp","username":"Tyler Norbury-LeDoux","title":"","country":"US","tags":["performance_and_bugs","feature_requests","login","offline_functionality"],"review_id":"efda7c4c-efb4-4c16-9ba5-09cc25c32491"},{"content":"I have the student holiday pass for people under 26. About once every other day, I was unable to schedule a trip and get a ticket. The app would just load and then give an error message. I had to restart my phone and delete and reinstall the app for it to work every time which is extremely frustrating when you're pressed for time getting on a train. 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